Tiscali Broadband - poor on Customer Service

For anyone considering signing up to Tiscali, be warned that Tiscali's
idea of Customer Service may not correspond with yours - my call to
their Faults line (08707 442922) to chase progress on a service outage
over 48 hours old was greeted with "All our agents are busy - please
call later". And I was then cut off.

Not my idea of acceptable Customer Service!

John Geddes
Derbyshire

On 14 Jul 2004 03:29:01 -0700, (E-Mail Removed) (John
Geddes) strung together this:

>Not my idea of acceptable Customer Service!
>
Tis funny, Tiscali isn't my idea of an ISP, and their idea of
broadband is different to mine too.
--

SJW
A.C.S. Ltd

"Lurch" <(E-Mail Removed) > wrote in message
news:(E-Mail Removed)...
> On 14 Jul 2004 03:29:01 -0700, (E-Mail Removed) (John
> Geddes) strung together this:
>
> >Not my idea of acceptable Customer Service!
> >
> Tis funny, Tiscali isn't my idea of an ISP, and their idea of
> broadband is different to mine too.
> --
>
> SJW
> A.C.S. Ltd


Why whats their idea of broadband then? And how does your ideas of broadband
vary from theirs exactly?

Making comments like that require a bit more structured response than that
you have given.

Explain Yourself

Tony

"John Geddes" <(E-Mail Removed)> wrote in message :

> For anyone considering signing up to Tiscali, be warned that Tiscali's
> idea of Customer Service may not correspond with yours - my call to
> their Faults line (08707 442922) to chase progress on a service outage
> over 48 hours old was greeted with "All our agents are busy - please
> call later". And I was then cut off.
>
> Not my idea of acceptable Customer Service!
>
> John Geddes
> Derbyshire

"Whatever your gonna do, don't join wanadoo" That should be there new
slogan!