Are Tiscali BB any good?

Hi there,

Im thinking about going with Tiscali for BB... Are they any good??

Night Walker.

HELL NO!

Below is just a couple of the complaints (if you had access to the Tiscali
forum's, you'd realise the actual extent to Tiscali's uselessness)

http://forums.zdnet.co.uk/community/...esk&Cat=&Board
=Telecomms&Number=4181&page=0&view=collapsed&sb=5

--

Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!

Disclaimer:
I know I'm probably wrong, I just like taking part ;o)


Night Walker <(E-Mail Removed)> wrote in message
news:bpr5dj$oho$(E-Mail Removed)...
> Hi there,
>
> Im thinking about going with Tiscali for BB... Are they any good??
>
> Night Walker.
>
>

> Im thinking about going with Tiscali for BB... Are they any good??

Problems in the last few months:
o 2 weeks of slower than 14.4k dial modem speeds
o 1 week without webmail
o Almost a week of e-mail server problems, delayed and bounced e-mail
galore, worse the PO strike
o Current delays with newsgroups, takes about an hour to synchronise my 12
subscribed groups

In a word, NO. They have now blocked access to the Broadband Support forum
if you're not a Tiscali user, shows how bad it is really!

Current forum topics (they're all real!):
Sticky: slow connection issues (Page 1 2 3 4 ... Last page )
Sticky: Broadband Dropping Connection - Advice (Page 1 2 3 )
At Last Something Positive
Cancelling.. advice?
High Pings & Slow Downloads
Tiscali: a New Definition of Incompetent
Is this a fecking joke?
ADSL AAL5 CRC errors & line drops
Crackly Voice Line
Apology
Just another day, just more slow Broadband
slow broadband
Clear My Line Please
Packets?
Erratic Ping
BB modem rarely works first time
ATT: bbspeed (lost your e-mail address)
Can S&R Email but not surf ! - Help
A Nice Message to any Customer Support Staff..
bbspeed what you think..
How to get confirm my cancellation.
(I think you get the idea by now.)

Given a choice, I would go with Nildram. Most of my mates use Nildram and
have never had a bad word to say about them.

--
Regards,
Tony. (tony.cue(at)tiscali.co.uk)

Discogs: building the definitive database of electronic music...
http://www.discogs.com

I haven't had any problems at all and I've been with Tiscali for 8 weeks
now!

Try www.telephonebillsaver.com to get set up!

TBS

"Night Walker" <(E-Mail Removed)> wrote in message
news:bpr5dj$oho$(E-Mail Removed)...
> Hi there,
>
> Im thinking about going with Tiscali for BB... Are they any good??
>
> Night Walker.
>
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.543 / Virus Database: 337 - Release Date: 21/11/2003

The BB might be OK, but if you have any problems their support is useless
(much the same with all the big ISP's) as is their billing.
PlusNet has just won award for service and reliability and even one as the
'best ISP on the planet',
and their prices are just about the cheapest - £18.99 pm if you don't need
P2P and binary newsgroups, £21.99 otherwise.
If you decide to go with them use my referrer code 'jerryw' and save me few
pennies, ta.
My PlusNet BB hasn't missed a bit since May installation.
Regards,
Martin

Tiscali are scum. They tried to wrongly bill me a long time ago when they
took over my ISP.
There not a UK ISP just keep well clear.
"Martin²" <(E-Mail Removed)> wrote in message
news:Thdwb.12250$(E-Mail Removed)...
> The BB might be OK, but if you have any problems their support is useless
> (much the same with all the big ISP's) as is their billing.
> PlusNet has just won award for service and reliability and even one as the
> 'best ISP on the planet',
> and their prices are just about the cheapest - £18.99 pm if you don't need
> P2P and binary newsgroups, £21.99 otherwise.
> If you decide to go with them use my referrer code 'jerryw' and save me
few
> pennies, ta.
> My PlusNet BB hasn't missed a bit since May installation.
> Regards,
> Martin
>
>

Martin² wrote:
> The BB might be OK, but if you have any problems their support is
> useless (much the same with all the big ISP's) as is their billing.
> PlusNet has just won award for service and reliability and even one
> as the 'best ISP on the planet',
> and their prices are just about the cheapest - £18.99 pm if you don't
> need P2P and binary newsgroups, £21.99 otherwise.
> If you decide to go with them use my referrer code 'jerryw' and save
> me few pennies, ta.
> My PlusNet BB hasn't missed a bit since May installation.
> Regards,
> Martin

According to their web site the prices are either £15.99 £19.99 or £24.99.

I have had (well my mate has actually) great problems with binary newsgroups
(erm.. well newsgroups in general actually) with tiscali. Can you point me
whereabouts on their site where they say what they are supposed to deliver?
And details of this £3 extra per month it costs?

Thanks

Paul

I'm guessing you mean LineOne? If so I agree, a good ISP wrecked by them.

"Pat" <(E-Mail Removed)> wrote in message
news:3fc1c925$0$13349$(E-Mail Removed)...
> Tiscali are scum. They tried to wrongly bill me a long time ago when they
> took over my ISP.

In article <Xnnxb.13664$(E-Mail Removed)> on Thu, 27 Nov
2003, Justin Johnson <(E-Mail Removed)> writes
>I'm guessing you mean LineOne? If so I agree, a good ISP wrecked by them.

Tell me, do they have problems which they refuse to do anything about
over a year after they were first reported?

While freedom to surf are good in many ways, their refusal to correct
the simple omission of rDNS entries for single IP broadband users us a
disgrace. You just get fed up of hearing tech support saying "it will be
fixed soon" when they obviously haven't even understood what you are
trying to complain about.

Every month that goes by with this issue left unresolved, every
recommendation that makes its way to me makes me more likely to switch
to Metronet.

Still bitter about F2S incompetence,


Mark..........
--
Mark Booth

Paul:
>Can you point me whereabouts on their site where they say what they are
supposed to deliver?
> And details of this £3 extra per month it costs?

You need to look at their Home Surf - wires only prices:
http://www.plus.net/info2/residentia...broadband.html
and
http://www.plus.net/info2/residentia...lfinstall.html

as for binaries, I don't use them, but my understanding is that none of the
ISP's provide good enough cover,
you need to look up for the 'paid for news group services'.

Regards,
Martin
PS Now that I have done the homework for you, pls use my referrer id
'jerryw', thanks.