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Tiscal UK customers, about the TalkTalk takeover...

 
 
Steve White
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      01-24-2010, 01:42 PM
Further to my recent post in this group, are there any Tiscali customers who
have had any confirmation that their monthly broadband charge will increase
if they don't move ovr to TalkTalk?

I saw reference to this claim somewhere online, but does anyone have any
evidence from TalkTalk directly that this claim is true?

Alternatively as a Tiscali customer, what are you going to do about this
takeover and have TalkTalk actaully contacted all Tiscali UK customers
already about moving their line over?

Are you a Tiscali customer? Have TalkTalk contacted you yet? Have TalkTalk
written to you informing you of any increase in Broadband charges if you
stay with BT?

This TalkTalk / Tiscali takeover seems to be sketchy at best with its
detail, and I would like some evidence about these so called increases that
are claimed to be taking place......

So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
know what is happening with your service and charges

Thanks

Steve





 
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George Weston
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      01-24-2010, 02:22 PM
On 24/01/2010 14:42, Steve White wrote:
> Further to my recent post in this group, are there any Tiscali customers who
> have had any confirmation that their monthly broadband charge will increase
> if they don't move ovr to TalkTalk?
>
> I saw reference to this claim somewhere online, but does anyone have any
> evidence from TalkTalk directly that this claim is true?
>
> Alternatively as a Tiscali customer, what are you going to do about this
> takeover and have TalkTalk actaully contacted all Tiscali UK customers
> already about moving their line over?
>
> Are you a Tiscali customer? Have TalkTalk contacted you yet? Have TalkTalk
> written to you informing you of any increase in Broadband charges if you
> stay with BT?
>
> This TalkTalk / Tiscali takeover seems to be sketchy at best with its
> detail, and I would like some evidence about these so called increases that
> are claimed to be taking place......
>
> So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
> know what is happening with your service and charges
>
> Thanks
>
> Steve


This Guardian article is good background reading.
http://www.guardian.co.uk/money/2009...k-not-so-cheap

George
 
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Mr Benn
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      01-25-2010, 03:51 PM
"Steve White" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Further to my recent post in this group, are there any Tiscali customers
> who
> have had any confirmation that their monthly broadband charge will
> increase
> if they don't move ovr to TalkTalk?
>
> I saw reference to this claim somewhere online, but does anyone have any
> evidence from TalkTalk directly that this claim is true?
>
> Alternatively as a Tiscali customer, what are you going to do about this
> takeover and have TalkTalk actaully contacted all Tiscali UK customers
> already about moving their line over?
>
> Are you a Tiscali customer? Have TalkTalk contacted you yet? Have
> TalkTalk
> written to you informing you of any increase in Broadband charges if you
> stay with BT?
>
> This TalkTalk / Tiscali takeover seems to be sketchy at best with its
> detail, and I would like some evidence about these so called increases
> that
> are claimed to be taking place......
>
> So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
> know what is happening with your service and charges


My ISP is Freedom2surf, part of Tiscali and I haven't heard anything.


 
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Another Dave
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      01-25-2010, 06:29 PM
Mr Benn wrote:
>
> My ISP is Freedom2surf, part of Tiscali and I haven't heard anything.
>
>


Mine too, and me neither if that makes sense :-)

I think purely broadband customers are at the back of the queue for
exploitation/conning. I'm in the throes of changeing my @f2s.coms to
@gmail.coms in case things get nasty.

Another Dave
 
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The Natural Philosopher
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      02-02-2010, 06:39 PM
Barry Oakley wrote:
> Steve White <(E-Mail Removed)> wrote on Sun, 24 Jan 2010:
>> Are you a Tiscali customer? Have TalkTalk contacted you yet? Have
>> TalkTalk
>> written to you informing you of any increase in Broadband charges if you
>> stay with BT?

>
> Not quite on topic but. . . .
>
> I was a Tiscali 'phone customer, but cancelled with them 18 months ago,
> and returned to BT. TalkTalk have now contacted me demanding a new
> direct debit because the old one has been cancelled (luckily) and
> threatening me with closure of my (non-existant) TalkTalk account and
> handover to a collection agency!!
>

I got a nasty leter from a debt collector on behalf of love films or
some such bollocks, addressed to one David Price.

Never heard of him. Certainly not been at this address in 25 years at least.

Odd thing is, when I pghoned teh company they didn't even sound
surprised..anyone any idea why someone would give a false name and
address. One DVD did turn up months ago, but I sent it back.
 
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Harry Bloomfield
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      02-11-2010, 07:07 PM
Steve White formulated the question :

> So if you are currently an ex Tiscali UK subscriber with a BT lin, let me
> know what is happening with your service and charges


We are on the Tiscali package which is/was 8Mb inc. line rental, free
UK calls + some international destinations, anytime. Cost is currently
£19.99

We have just received the letter from TT. This says that as from 2nd
March we will be moved to a new package and our BB speed will be
increased to 8Mb (erm?), with Anytime Talk and Line Rental for £22.48.

A separate section suggests that if we sign up for 18 months with TT
then our first two months will be charged at half price.

I interpret that as two separate offers...

1. We stay as we are, need to do nothing - no contract and the cost
increases to £22.48

2. We enter into an 18month contract and get half price fro the first
two months.

The first para of the letter also suggests 24Mb BB is on the horizon
for us soon.



--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk


 
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Harry Bloomfield
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      02-11-2010, 07:29 PM
Harry Bloomfield explained :
> We are on the Tiscali package which is/was 8Mb inc. line rental, free UK
> calls + some international destinations, anytime. Cost is currently £19.99
>
> We have just received the letter from TT. This says that as from 2nd March we
> will be moved to a new package and our BB speed will be increased to 8Mb
> (erm?), with Anytime Talk and Line Rental for £22.48.
>
> A separate section suggests that if we sign up for 18 months with TT then our
> first two months will be charged at half price.
>
> I interpret that as two separate offers...
>
> 1. We stay as we are, need to do nothing - no contract and the cost increases
> to £22.48
>
> 2. We enter into an 18month contract and get half price fro the first two
> months.
>
> The first para of the letter also suggests 24Mb BB is on the horizon for us
> soon.


We have just rung them to discus and it is two different offers within
the letter. They will not budge on the £22.48 increase in the package
charge, but have in regards to the 18 month contract. They offered us 6
months at half price rather than the 2 months. They sound pretty
desperate to tie us into a contract.

Must say we were reasonably satisfied with Tiscali.

--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk


 
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Adrian C
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      02-11-2010, 09:46 PM
On 11/02/2010 20:29, Harry Bloomfield wrote:

> We have just rung them to discus and it is two different offers within
> the letter. They will not budge on the £22.48 increase in the package
> charge, but have in regards to the 18 month contract. They offered us 6
> months at half price rather than the 2 months. They sound pretty
> desperate to tie us into a contract.
>
> Must say we were reasonably satisfied with Tiscali.
>


But, you are now moving somewhere else?

--
Adrian C
 
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Harry Bloomfield
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      02-11-2010, 09:58 PM
Adrian C explained on 11/02/2010 :
> On 11/02/2010 20:29, Harry Bloomfield wrote:
>
>> We have just rung them to discus and it is two different offers within
>> the letter. They will not budge on the £22.48 increase in the package
>> charge, but have in regards to the 18 month contract. They offered us 6
>> months at half price rather than the 2 months. They sound pretty
>> desperate to tie us into a contract.
>>
>> Must say we were reasonably satisfied with Tiscali.
>>

>
> But, you are now moving somewhere else?


We have not made any decision yet - £3.50 a month extra for nothing
more, seems expensive in the present climate.

--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk


 
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