Tesco - Mac address based?

Hi
My nephew has a Tesco BB account, recently installed with the supplied USB
modem.
His mum works for Tesco and they get a discount before anyone asks why.

Works fine.

He wants to share the Internet connection with his laptop, his sisters
laptop and his parents desktop.

He has just bought a Belklin ADSL wireless router. 7633 if I recall
correctly.

Can't seem to get an internet connection thru the Belklin Router, always
reports Not connected.
Tried to ring Tesco - they gave me some settings but imediately ended the
call when I mentioned the word router, saying they do not support routers.

The lights on the front of the modem seem normal.

Does anyone know if the Tesco service checks the MAC address of the modem?

Regards

David

"David Pladgeman" <(E-Mail Removed)> wrote in message
news:08gMe.7146$(E-Mail Removed)...
> Hi
> My nephew has a Tesco BB account, recently installed with the supplied USB
> modem.
> His mum works for Tesco and they get a discount before anyone asks why.
>
> Works fine.
>
> He wants to share the Internet connection with his laptop, his sisters
> laptop and his parents desktop.
>
> He has just bought a Belklin ADSL wireless router. 7633 if I recall
> correctly.
>
> Can't seem to get an internet connection thru the Belklin Router, always
> reports Not connected.
> Tried to ring Tesco - they gave me some settings but imediately ended the
> call when I mentioned the word router, saying they do not support routers.
>
> The lights on the front of the modem seem normal.
>
> Does anyone know if the Tesco service checks the MAC address of the modem?
>
> Regards
>
> David
>
>
No. One of my relatives has a router (Netgear DG834G) with tesco BB and
works fine. Usually, non-connection is a configuration error.
Make sure the routers configuration is set as follows:

VPI = 0
VCI = 38
Username = (E-Mail Removed)
Password = password
Dialing Type = PPPoA
Authentication = CHAP

Thanks
I was using PPP0e , perhaps I misheard the support chap - A and E sound very
similar over the phone.
I will try modified settings.
Regards
David



"ABC" <(E-Mail Removed)> wrote in message
news:dds41t$msg$(E-Mail Removed)...
>
> "David Pladgeman" <(E-Mail Removed)> wrote in message
> news:08gMe.7146$(E-Mail Removed)...
> > Hi
> > My nephew has a Tesco BB account, recently installed with the supplied
USB
> > modem.
> > His mum works for Tesco and they get a discount before anyone asks why.
> >
> > Works fine.
> >
> > He wants to share the Internet connection with his laptop, his sisters
> > laptop and his parents desktop.
> >
> > He has just bought a Belklin ADSL wireless router. 7633 if I recall
> > correctly.
> >
> > Can't seem to get an internet connection thru the Belklin Router, always
> > reports Not connected.
> > Tried to ring Tesco - they gave me some settings but imediately ended
the
> > call when I mentioned the word router, saying they do not support
routers.
> >
> > The lights on the front of the modem seem normal.
> >
> > Does anyone know if the Tesco service checks the MAC address of the
modem?
> >
> > Regards
> >
> > David
> >
> >
> No. One of my relatives has a router (Netgear DG834G) with tesco BB and
> works fine. Usually, non-connection is a configuration error.
> Make sure the routers configuration is set as follows:
>
> VPI = 0
> VCI = 38
> Username = (E-Mail Removed)
> Password = password
> Dialing Type = PPPoA
> Authentication = CHAP
>
>

David Pladgeman wrote:
> Thanks
> I was using PPP0e , perhaps I misheard the support chap - A and E sound
> very
> similar over the phone.
> I will try modified settings.
> Regards
> David

Other then AOL, it is always PPOA UK, PPOE does work for some connection
types, but you dont need to worry about that.

Gaz


>
>
> "ABC" <(E-Mail Removed)> wrote in message
> news:dds41t$msg$(E-Mail Removed)...
>>
>> "David Pladgeman" <(E-Mail Removed)> wrote in message
>> news:08gMe.7146$(E-Mail Removed)...
>>> Hi
>>> My nephew has a Tesco BB account, recently installed with the supplied
>>> USB
>>> modem.
>>> His mum works for Tesco and they get a discount before anyone asks why.
>>>
>>> Works fine.
>>>
>>> He wants to share the Internet connection with his laptop, his sisters
>>> laptop and his parents desktop.
>>>
>>> He has just bought a Belklin ADSL wireless router. 7633 if I recall
>>> correctly.
>>>
>>> Can't seem to get an internet connection thru the Belklin Router, always
>>> reports Not connected.
>>> Tried to ring Tesco - they gave me some settings but imediately ended
>>> the
>>> call when I mentioned the word router, saying they do not support
>>> routers.
>>>
>>> The lights on the front of the modem seem normal.
>>>
>>> Does anyone know if the Tesco service checks the MAC address of the
>>> modem?
>>>
>>> Regards
>>>
>>> David
>>>
>>>
>> No. One of my relatives has a router (Netgear DG834G) with tesco BB and
>> works fine. Usually, non-connection is a configuration error.
>> Make sure the routers configuration is set as follows:
>>
>> VPI = 0
>> VCI = 38
>> Username = (E-Mail Removed)
>> Password = password
>> Dialing Type = PPPoA
>> Authentication = CHAP

> Other then AOL, it is always PPOA UK, PPOE does work for some
> connection types, but you dont need to worry about that.
>

Even AOL use PPPoA for routers. AOL actually support certain routers -
do any other ISPs provide support on routers at all?

George

On Tue, 16 Aug 2005 10:08:00 +0100, "George"
<(E-Mail Removed)> wrote:

>do any other ISPs provide support on routers at all?

certainly on routers they sell or supply with the service.
BT Yahoo and the more expensive of the BT Broadband services for
example ships the Voyager 205 router as standard.

Phil
--
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AOL - the unlimited ISP of choice for heavy downloaders.

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