Terminal Services die after security updates

We are running a Windows 2000 Server with terminal services in
administration mode. After Microsoft released several updates earlier in the
week, we've noticed that our Terminal services on this server no longer work
reliably. For example:

1. A user logs into the server via terminal services.
2. The user then logs out.
3. When the user tries to log back in, he is denied. The reason is that the
server has reached its maximum number of users, and no more can be logged in
at this time.
4. No one else can log in, either.

The only way to get around this is to reboot the server. We have tried
uninstalling and reinstalling Terminal services to no avail. Again, this
only started after the MS security updates were applied.

Has anyone else seen this? Any ideas on how to fix it?

Thanks!

"Marc Hoffman" <(E-Mail Removed)> wrote in message
news:BD946A94.11C2%(E-Mail Removed)...
> We are running a Windows 2000 Server with terminal services in
> administration mode. After Microsoft released several updates earlier in
> the
> week, we've noticed that our Terminal services on this server no longer
> work
> reliably. For example:
>
> 1. A user logs into the server via terminal services.
> 2. The user then logs out.
> 3. When the user tries to log back in, he is denied. The reason is that
> the
> server has reached its maximum number of users, and no more can be logged
> in
> at this time.
> 4. No one else can log in, either.
>
> The only way to get around this is to reboot the server. We have tried
> uninstalling and reinstalling Terminal services to no avail. Again, this
> only started after the MS security updates were applied.
>
> Has anyone else seen this? Any ideas on how to fix it?
>
> Thanks!

The user may not be actually logging off correctly. Have you tried opening
terminal services manager and checking to see if you can disconnect the
session? In administration mode you can only have 2 users connected.

Matt
MCT, MCSE
>

Thanks for the reply. However, we found the problem. We had SpySweeper
(http://webroot.com) running on user logon. This caused the terminal server
to die. After uninstalling SpySweeper, things work correctly.

Marc


On 10/17/04 10:23 PM, in article (E-Mail Removed),
"Matt Anderson" <(E-Mail Removed)> wrote:

>
> "Marc Hoffman" <(E-Mail Removed)> wrote in message
> news:BD946A94.11C2%(E-Mail Removed)...
>> We are running a Windows 2000 Server with terminal services in
>> administration mode. After Microsoft released several updates earlier in
>> the
>> week, we've noticed that our Terminal services on this server no longer
>> work
>> reliably. For example:
>>
>> 1. A user logs into the server via terminal services.
>> 2. The user then logs out.
>> 3. When the user tries to log back in, he is denied. The reason is that
>> the
>> server has reached its maximum number of users, and no more can be logged
>> in
>> at this time.
>> 4. No one else can log in, either.
>>
>> The only way to get around this is to reboot the server. We have tried
>> uninstalling and reinstalling Terminal services to no avail. Again, this
>> only started after the MS security updates were applied.
>>
>> Has anyone else seen this? Any ideas on how to fix it?
>>
>> Thanks!
>
> The user may not be actually logging off correctly. Have you tried opening
> terminal services manager and checking to see if you can disconnect the
> session? In administration mode you can only have 2 users connected.
>
> Matt
> MCT, MCSE
>>
>
>