Terminal Server "lag"

Hello,

I have had a few of my remote users recently complaining of a "lag" on our
W2k terminal server box. Our remote users VPN into a w2k box then establish
a RDP connection to the term server via the Remote Desktop application. What
happens is that when they are using the terminal server it seems to hang for
a few seconds before allowing them to continue work. This is really
frustrating to them when they are typing something and have to re-type
because of the lag. The problem started around (not sure if exactly the
same time) when we upgraded the server from 512megs of RAM to 1gig. At the
same time we also ran critical updates on the server. We have uninstalled
the updates that were loaded and replaced the new memory with the old memory
but still no luck. I have also attempted to use a different VPN server to
eliminate that possibility. We have a 768k SDSL connection with only about
3 users VPNed in. The problem seems to happen regaurdless the amount of
people or time logged into the system. Any body have any suggestions on
what to try? I am at the end of my rope!

Sorry for such a long post. Hopefully someone will have some feedback for
me!

Thanks,
Chris DeFreitas

not sure if its related but after recently installing critical updates on a
server2003 machine, when i connect to the server via an RDP connection the
remote screen is all screwed up... i have to constantly minimize and
maximize the screen to get it to refresh so i can see it clearly again.


"Chris DeFreitas" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello,
>
> I have had a few of my remote users recently complaining of a "lag" on our
> W2k terminal server box. Our remote users VPN into a w2k box then
establish
> a RDP connection to the term server via the Remote Desktop application.
What
> happens is that when they are using the terminal server it seems to hang
for
> a few seconds before allowing them to continue work. This is really
> frustrating to them when they are typing something and have to re-type
> because of the lag. The problem started around (not sure if exactly the
> same time) when we upgraded the server from 512megs of RAM to 1gig. At
the
> same time we also ran critical updates on the server. We have uninstalled
> the updates that were loaded and replaced the new memory with the old
memory
> but still no luck. I have also attempted to use a different VPN server to
> eliminate that possibility. We have a 768k SDSL connection with only
about
> 3 users VPNed in. The problem seems to happen regaurdless the amount of
> people or time logged into the system. Any body have any suggestions on
> what to try? I am at the end of my rope!
>
> Sorry for such a long post. Hopefully someone will have some feedback for
> me!
>
> Thanks,
> Chris DeFreitas
>
>

The problem does not seem to be affecting the display of the terminal server
other than it just appearing to be locked up.

Chris

<(E-Mail Removed)> wrote in message
news:1sZwc.3837$(E-Mail Removed) t...
> not sure if its related but after recently installing critical updates on
a
> server2003 machine, when i connect to the server via an RDP connection the
> remote screen is all screwed up... i have to constantly minimize and
> maximize the screen to get it to refresh so i can see it clearly again.
>
>
> "Chris DeFreitas" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hello,
> >
> > I have had a few of my remote users recently complaining of a "lag" on
our
> > W2k terminal server box. Our remote users VPN into a w2k box then
> establish
> > a RDP connection to the term server via the Remote Desktop application.
> What
> > happens is that when they are using the terminal server it seems to hang
> for
> > a few seconds before allowing them to continue work. This is really
> > frustrating to them when they are typing something and have to re-type
> > because of the lag. The problem started around (not sure if exactly the
> > same time) when we upgraded the server from 512megs of RAM to 1gig. At
> the
> > same time we also ran critical updates on the server. We have
uninstalled
> > the updates that were loaded and replaced the new memory with the old
> memory
> > but still no luck. I have also attempted to use a different VPN server
to
> > eliminate that possibility. We have a 768k SDSL connection with only
> about
> > 3 users VPNed in. The problem seems to happen regaurdless the amount of
> > people or time logged into the system. Any body have any suggestions on
> > what to try? I am at the end of my rope!
> >
> > Sorry for such a long post. Hopefully someone will have some feedback
for
> > me!
> >
> > Thanks,
> > Chris DeFreitas
> >
> >
>
>

Hmmm... I'm seeing similiar problems, but only in certain
programs. We have a web based program that connects to a
UNIX box and users complain that it lags or locks up
while typing quickly. I figured it was a problem with out
software package, not server 2003. Now I'm starting to
wonder if this is another Windows glitch.
I have a brand new server with 4GB RAM , duel 3Ghz CPUs
and all users have a 100MB connection to the servers that
connect with a GB switch. I say this to point the problem
away from your hardware (and mine too). We have about 30
users currently on our TS using HP thin clients. I hope
this gives some more clues...

Bill


>-----Original Message-----
>The problem does not seem to be affecting the display of
the terminal server
>other than it just appearing to be locked up.
>
>Chris
>
><(E-Mail Removed)> wrote in message
>news:1sZwc.3837$(E-Mail Removed) et...
>> not sure if its related but after recently installing
critical updates on
>a
>> server2003 machine, when i connect to the server via
an RDP connection the
>> remote screen is all screwed up... i have to
constantly minimize and
>> maximize the screen to get it to refresh so i can see
it clearly again.
>>
>>
>> "Chris DeFreitas" <(E-Mail Removed)> wrote in
message
>> news:(E-Mail Removed)...
>> > Hello,
>> >
>> > I have had a few of my remote users recently
complaining of a "lag" on
>our
>> > W2k terminal server box. Our remote users VPN into a
w2k box then
>> establish
>> > a RDP connection to the term server via the Remote
Desktop application.
>> What
>> > happens is that when they are using the terminal
server it seems to hang
>> for
>> > a few seconds before allowing them to continue
work. This is really
>> > frustrating to them when they are typing something
and have to re-type
>> > because of the lag. The problem started around (not
sure if exactly the
>> > same time) when we upgraded the server from 512megs
of RAM to 1gig. At
>> the
>> > same time we also ran critical updates on the
server. We have
>uninstalled
>> > the updates that were loaded and replaced the new
memory with the old
>> memory
>> > but still no luck. I have also attempted to use a
different VPN server
>to
>> > eliminate that possibility. We have a 768k SDSL
connection with only
>> about
>> > 3 users VPNed in. The problem seems to happen
regaurdless the amount of
>> > people or time logged into the system. Any body
have any suggestions on
>> > what to try? I am at the end of my rope!
>> >
>> > Sorry for such a long post. Hopefully someone will
have some feedback
>for
>> > me!
>> >
>> > Thanks,
>> > Chris DeFreitas
>> >
>> >
>>
>>
>
>
>.
>

What I did notice is that the server looks like it is having a large number
of page faults... watching the performance monitor looks like it maxs
around 5000+ page faults...i know that can possibly be a problem. but how do
i troubleshoot it and correct it?

Chris


"Bill" <(E-Mail Removed)> wrote in message
news:1a07501c44d9a$07892fb0$(E-Mail Removed)...
> Hmmm... I'm seeing similiar problems, but only in certain
> programs. We have a web based program that connects to a
> UNIX box and users complain that it lags or locks up
> while typing quickly. I figured it was a problem with out
> software package, not server 2003. Now I'm starting to
> wonder if this is another Windows glitch.
> I have a brand new server with 4GB RAM , duel 3Ghz CPUs
> and all users have a 100MB connection to the servers that
> connect with a GB switch. I say this to point the problem
> away from your hardware (and mine too). We have about 30
> users currently on our TS using HP thin clients. I hope
> this gives some more clues...
>
> Bill
>
>
> >-----Original Message-----
> >The problem does not seem to be affecting the display of
> the terminal server
> >other than it just appearing to be locked up.
> >
> >Chris
> >
> ><(E-Mail Removed)> wrote in message
> >news:1sZwc.3837$(E-Mail Removed) et...
> >> not sure if its related but after recently installing
> critical updates on
> >a
> >> server2003 machine, when i connect to the server via
> an RDP connection the
> >> remote screen is all screwed up... i have to
> constantly minimize and
> >> maximize the screen to get it to refresh so i can see
> it clearly again.
> >>
> >>
> >> "Chris DeFreitas" <(E-Mail Removed)> wrote in
> message
> >> news:(E-Mail Removed)...
> >> > Hello,
> >> >
> >> > I have had a few of my remote users recently
> complaining of a "lag" on
> >our
> >> > W2k terminal server box. Our remote users VPN into a
> w2k box then
> >> establish
> >> > a RDP connection to the term server via the Remote
> Desktop application.
> >> What
> >> > happens is that when they are using the terminal
> server it seems to hang
> >> for
> >> > a few seconds before allowing them to continue
> work. This is really
> >> > frustrating to them when they are typing something
> and have to re-type
> >> > because of the lag. The problem started around (not
> sure if exactly the
> >> > same time) when we upgraded the server from 512megs
> of RAM to 1gig. At
> >> the
> >> > same time we also ran critical updates on the
> server. We have
> >uninstalled
> >> > the updates that were loaded and replaced the new
> memory with the old
> >> memory
> >> > but still no luck. I have also attempted to use a
> different VPN server
> >to
> >> > eliminate that possibility. We have a 768k SDSL
> connection with only
> >> about
> >> > 3 users VPNed in. The problem seems to happen
> regaurdless the amount of
> >> > people or time logged into the system. Any body
> have any suggestions on
> >> > what to try? I am at the end of my rope!
> >> >
> >> > Sorry for such a long post. Hopefully someone will
> have some feedback
> >for
> >> > me!
> >> >
> >> > Thanks,
> >> > Chris DeFreitas
> >> >
> >> >
> >>
> >>
> >
> >
> >.
> >