On Sat, 27 Sep 2003 23:40:09 +0100, Colin Wilson wrote:
>>> Anyone know how long it takes to propagate and become active when you add
>>> a new MAC address via their website ?
>> it was instant for me.
>> Just enter the MAC address, and reset the cable modem.
>> Then online with new nic or puter.
>
> We tried power-cycling the modem afterwards but no joy - that said, they
> haven`t been in touch with my tonight to say it wasn`t working...
Hi
Sometimes it can take a while for the CM to 'forget' the last MAC address
connected to it. If you're just swaping to a new NIC then after you've
registered the MAC address at selfcare I would suggest leaving the CM
powered-off overnight, next morning power-on the CM and let it get a 'firm'
connection. Once the CM has a connection then power-on the PC and away you
*should* go. If you're still having problems then visit the forums at
www.cm-forums.co.uk and post in the Blueyonder forum.
Regards
Bill