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Technical help needed with wanadoo problem!

 
 
Si
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      09-30-2004, 06:27 PM
Hi

I just got signed up to the wanadoo 1mb connection 9 days ago, and the line
was activated by BT after only 4 days, so I have had broadband for 5 days
now. A speed test at www.adslguide.org reports what you would expect,
almost 1mbps connection, and downloads seem to download at full speed from
most western sites.

BUT when i download from somewhere like www.shark.dynip.com I am only
getting a pathetic 1-5k/s which is similar to dial up speeds. The site is
in china I believe. I am using flashget, and if i go to my friends house
with my laptop i can get full speed (he's on nildram) so the chinese servers
are ok. Must be something to do with wanadoo i thought....

Wanadoo say my account hasn't been fully activated yet so that is 99% sure
the problem. But he didnt sound like he knew what he was talking
about...although TBH I dont profess to be any better myself(!) .... is it
possible that he is right??, and my account cant download from certain parts
of the world at full speed yet? It seems hard to believe, i can download
from USA or UK sites at a full 100k+ a second but this chinese site at on
1-5k a second?

Any help would be greatly appreciated.

Cheers

Simon




 
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Si
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      09-30-2004, 06:39 PM
PS If i use a proxy the HTTP downloads run full speed ahead, so i could just
use a proxy in flashget.

Does anyone know how to get hold of / where to find a list of FTP proxy's?

Cheers

Simon
"Si" <(E-Mail Removed)> wrote in message
news:cjhj76$2ub$(E-Mail Removed)...
> Hi
>
> I just got signed up to the wanadoo 1mb connection 9 days ago, and the
> line
> was activated by BT after only 4 days, so I have had broadband for 5 days
> now. A speed test at www.adslguide.org reports what you would expect,
> almost 1mbps connection, and downloads seem to download at full speed from
> most western sites.
>
> BUT when i download from somewhere like www.shark.dynip.com I am only
> getting a pathetic 1-5k/s which is similar to dial up speeds. The site is
> in china I believe. I am using flashget, and if i go to my friends house
> with my laptop i can get full speed (he's on nildram) so the chinese
> servers
> are ok. Must be something to do with wanadoo i thought....
>
> Wanadoo say my account hasn't been fully activated yet so that is 99% sure
> the problem. But he didnt sound like he knew what he was talking
> about...although TBH I dont profess to be any better myself(!) .... is it
> possible that he is right??, and my account cant download from certain
> parts
> of the world at full speed yet? It seems hard to believe, i can download
> from USA or UK sites at a full 100k+ a second but this chinese site at on
> 1-5k a second?
>
> Any help would be greatly appreciated.
>
> Cheers
>
> Simon
>
>
>
>



 
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David Wood
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      10-01-2004, 08:23 AM
In message <cjhj76$2ub$(E-Mail Removed)>, Si
<(E-Mail Removed)> writes
>BUT when i download from somewhere like www.shark.dynip.com I am only
>getting a pathetic 1-5k/s which is similar to dial up speeds. The site is
>in china I believe.


Indeed, it's in China.

>I am using flashget, and if i go to my friends house
>with my laptop i can get full speed (he's on nildram) so the chinese servers
>are ok. Must be something to do with wanadoo i thought....
>
>Wanadoo say my account hasn't been fully activated yet so that is 99% sure
>the problem. But he didnt sound like he knew what he was talking
>about...although TBH I dont profess to be any better myself(!) .... is it
>possible that he is right??, and my account cant download from certain parts
>of the world at full speed yet? It seems hard to believe, i can download
>from USA or UK sites at a full 100k+ a second but this chinese site at on
>1-5k a second?



It's highly unlikely to be anything to do with your account, and
everything to do with the different routing the two ISPs use. What would
be interesting would be to compare traceroutes to the site between
Wanadoo and Nildram. I suspect they're going via different transit
providers.


On Zen (my ADSL ISP), the route goes via Sprintlink into Chinanet.
Nildram (I have an account on the Gradwell shell server, which has
connectivity via Nildram) goes via above.net into Chinanet.


At the Windows command prompt, type:

tracert www.shark.dynip.com

and look to see where the route goes (if you don't understand the
output, cut and paste it here).

Routing into China can be a bit flaky at the best of times (a good
friend of mine spent a year working in China that finished 18 months
ago). Some routes are better than others - as your result shows.




David
--
David Wood
(E-Mail Removed)
 
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David Wood
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      10-01-2004, 08:39 AM
In message <cjhjt9$niv$(E-Mail Removed)>, Si
<(E-Mail Removed)> writes
>PS If i use a proxy the HTTP downloads run full speed ahead, so i could just
>use a proxy in flashget.


The proxy you used is probably in a different place in the network and
hence has a different route to the server.


>Does anyone know how to get hold of / where to find a list of FTP proxy's?


There's no such concept for FTP - unless you use a more general proxy
server such as one offering service using SOCKS. Such servers are not
(well should not) be publicly available!



David
--
David Wood
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simon davies
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      10-01-2004, 09:30 PM
David Wood <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> In message <cjhj76$2ub$(E-Mail Removed)>, Si
> <(E-Mail Removed)> writes
> >BUT when i download from somewhere like www.shark.dynip.com I am only
> >getting a pathetic 1-5k/s which is similar to dial up speeds. The site is
> >in china I believe.

>
> Indeed, it's in China.
>
> >I am using flashget, and if i go to my friends house
> >with my laptop i can get full speed (he's on nildram) so the chinese servers
> >are ok. Must be something to do with wanadoo i thought....
> >
> >Wanadoo say my account hasn't been fully activated yet so that is 99% sure
> >the problem. But he didnt sound like he knew what he was talking
> >about...although TBH I dont profess to be any better myself(!) .... is it
> >possible that he is right??, and my account cant download from certain parts
> >of the world at full speed yet? It seems hard to believe, i can download
> >from USA or UK sites at a full 100k+ a second but this chinese site at on
> >1-5k a second?

>
>
> It's highly unlikely to be anything to do with your account, and
> everything to do with the different routing the two ISPs use. What would
> be interesting would be to compare traceroutes to the site between
> Wanadoo and Nildram. I suspect they're going via different transit
> providers.
>
>
> On Zen (my ADSL ISP), the route goes via Sprintlink into Chinanet.
> Nildram (I have an account on the Gradwell shell server, which has
> connectivity via Nildram) goes via above.net into Chinanet.
>
>
> At the Windows command prompt, type:
>
> tracert www.shark.dynip.com
>
> and look to see where the route goes (if you don't understand the
> output, cut and paste it here).
>
> Routing into China can be a bit flaky at the best of times (a good
> friend of mine spent a year working in China that finished 18 months
> ago). Some routes are better than others - as your result shows.
>
>
>
>
> David


well i got some of it....


Tracing route to www.shark.dynip.com [61.129.47.136]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 33 ms 25 ms 26 ms ge0-1.lns4-c4.brm.planet.net.uk [62.25.204.168]

3 24 ms 31 ms 24 ms ge5-1.pbr-1.brm.as5388.net [62.25.204.162]
4 32 ms 27 ms 28 ms 195.92.55.124
5 28 ms 27 ms 29 ms 195.92.55.103
6 29 ms 27 ms 27 ms pos0-0.ber-1.r18.telh.as5388.net [195.92.55.158]

7 25 ms 29 ms 27 ms 193.251.251.217
8 26 ms 30 ms 26 ms So3-0-0.LONCR2.London.opentransit.net [193.251.1
28.206]
9 101 ms 109 ms 100 ms P3-0.NYKCR3.New-york.opentransit.net [193.251.24
3.21]
10 98 ms 99 ms 98 ms P3-0.NYKCR2.New-york.opentransit.net [193.251.24
2.209]
11 177 ms 187 ms 185 ms P4-0.SJOCR1.San-jose.opentransit.net [193.251.24
2.2]
12 183 ms 185 ms 188 ms P8-0.PALCR1.Palo-alto.opentransit.net [193.251.2
43.121]
13 192 ms 185 ms 185 ms 202.97.48.81
14 311 ms 312 ms * 202.97.51.205
15 443 ms 447 ms 452 ms 202.97.33.89
16 453 ms * 444 ms 202.101.63.233
17 456 ms * 439 ms 202.101.63.149
18 453 ms 445 ms 444 ms 61.152.83.2
19 456 ms 445 ms 454 ms 61.152.83.54
20 * 445 ms * 61.152.99.74
21 * 446 ms 456 ms


.... can you decipher it?

Cheers

Simon
 
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David Wood
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      10-02-2004, 11:14 AM
In message <(E-Mail Removed) >, simon
davies <(E-Mail Removed)> writes
>Tracing route to www.shark.dynip.com [61.129.47.136]
>over a maximum of 30 hops:
>
> 1 <1 ms <1 ms <1 ms 192.168.0.1
> 2 33 ms 25 ms 26 ms ge0-1.lns4-c4.brm.planet.net.uk [62.25.204.168]
>
> 3 24 ms 31 ms 24 ms ge5-1.pbr-1.brm.as5388.net [62.25.204.162]
> 4 32 ms 27 ms 28 ms 195.92.55.124
> 5 28 ms 27 ms 29 ms 195.92.55.103
> 6 29 ms 27 ms 27 ms pos0-0.ber-1.r18.telh.as5388.net
>[195.92.55.158]
>
> 7 25 ms 29 ms 27 ms 193.251.251.217
> 8 26 ms 30 ms 26 ms So3-0-0.LONCR2.London.opentransit.net
>[193.251.1
>28.206]
> 9 101 ms 109 ms 100 ms P3-0.NYKCR3.New-york.opentransit.net
>[193.251.24
>3.21]
> 10 98 ms 99 ms 98 ms P3-0.NYKCR2.New-york.opentransit.net
>[193.251.24
>2.209]
> 11 177 ms 187 ms 185 ms P4-0.SJOCR1.San-jose.opentransit.net
>[193.251.24
>2.2]
> 12 183 ms 185 ms 188 ms P8-0.PALCR1.Palo-alto.opentransit.net
>[193.251.2
>43.121]
> 13 192 ms 185 ms 185 ms 202.97.48.81
> 14 311 ms 312 ms * 202.97.51.205
> 15 443 ms 447 ms 452 ms 202.97.33.89
> 16 453 ms * 444 ms 202.101.63.233
> 17 456 ms * 439 ms 202.101.63.149
> 18 453 ms 445 ms 444 ms 61.152.83.2
> 19 456 ms 445 ms 454 ms 61.152.83.54
> 20 * 445 ms * 61.152.99.74
> 21 * 446 ms 456 ms
>
>
>... can you decipher it?


This is a different route again - Zen went via Sprintlink, Nildram via
above.net and this one shows Wanadoo goes via opentransit.net.


Routing can change over time, even from the same ISP. However you, as an
end user, don't have any influence on the route used.


It's possible that one or more of the hops on the route from Wanadoo
that are different from that from Nildram are congested. Other
possibilities include deliberate throttling of the Wanadoo IP block by
the operator of the Chinese server.


In essence, all we can say is that it's a different route to that from
Nildram - and it doesn't work that well. There's very little you can do
about it, apart from contacting Wanadoo support to see if they can
change things (they may have alternate routes available under their
existing peering arrangements that they could move traffic to - but
whether they would following an end-user complaint is a little
doubtful).

If you really can't stand it, get your migration code and change ISP
again.




David
--
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(E-Mail Removed)
 
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