TalkTalk and Hotmail.

I have been trying to get an Edimax 7064+A to work on a TalkTalk broadband
line. This all works with the exception that all attempts to connect to
www.hotmail.com or www.hotmail.co.uk return an error message 408 409 and a
message that the site is too busy to reply. Reverting to the TalkTalk
supplied Sagem USB modem cures the problem. When I try the Edimax on my
Plusnet Broadband line it works perfectly. Any constructive suggestions as
to why would be most welcome. Changing ISP is not an option at this stage.


Peter Crosland

(E-Mail Removed)

"Peter Crosland" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have been trying to get an Edimax 7064+A to work on a TalkTalk broadband
>line. This all works with the exception that all attempts to connect to
>www.hotmail.com or www.hotmail.co.uk return an error message 408 409 and a
>message that the site is too busy to reply. Reverting to the TalkTalk
>supplied Sagem USB modem cures the problem. When I try the Edimax on my
>Plusnet Broadband line it works perfectly. Any constructive suggestions as
>to why would be most welcome. Changing ISP is not an option at this stage.
>
>
> Peter Crosland
>
> (E-Mail Removed)
>

Parental control / site blocking or filtering on the router perhaps

Nicola Redwood wrote:
> "Peter Crosland" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> I have been trying to get an Edimax 7064+A to work on a TalkTalk
>> broadband line. This all works with the exception that all attempts
>> to connect to www.hotmail.com or www.hotmail.co.uk return an error
>> message 408 409 and a message that the site is too busy to reply.
>> Reverting to the TalkTalk supplied Sagem USB modem cures the
>> problem. When I try the Edimax on my Plusnet Broadband line it works
>> perfectly. Any constructive suggestions as to why would be most
>> welcome. Changing ISP is not an option at this stage.
>
> Parental control / site blocking or filtering on the router perhaps

How would that be possible.? The router settings are unchanged as was the
laptop I used to connect.


Peter Crosland

(E-Mail Removed)

"Peter Crosland" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Nicola Redwood wrote:
>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> I have been trying to get an Edimax 7064+A to work on a TalkTalk
>>> broadband line. This all works with the exception that all attempts
>>> to connect to www.hotmail.com or www.hotmail.co.uk return an error
>>> message 408 409 and a message that the site is too busy to reply.
>>> Reverting to the TalkTalk supplied Sagem USB modem cures the
>>> problem. When I try the Edimax on my Plusnet Broadband line it works
>>> perfectly. Any constructive suggestions as to why would be most
>>> welcome. Changing ISP is not an option at this stage.
>>
>> Parental control / site blocking or filtering on the router perhaps
>
> How would that be possible.? The router settings are unchanged as was the
> laptop I used to connect.
>
>
> Peter Crosland
>
> (E-Mail Removed)
>

Sorry Peter, you are absolutely correct - it would affect both ISP's then
In which case, it is likely to be a DNS problem
While connected to Talk Talk can you do nslookup to www.hotmail.co.uk and
www.hotmail.com and get the IP address

e.g. C:\Documents and Settings\Owner>nslookup
Default Server: resolver1.opendns.com
Address: 208.67.222.222

> www.hotmail.co.uk
Server: resolver1.opendns.com
Address: 208.67.222.222

Non-authoritative answer:
Name: hotmail.com
Addresses: 64.4.32.7, 64.4.33.7
Aliases: www.hotmail.co.uk

> www.hotmail.com
Server: resolver1.opendns.com
Address: 208.67.222.222

Non-authoritative answer:
Name: www.hotmail.aate.nsatc.net
Address: 216.74.180.189
Aliases: www.hotmail.com, www.hotmail.com.nsatc.net

Alternatively try using OpenDNS DNS servers

Sorry if you've tried all this already

Nicola

Nicola Redwood wrote:
> "Peter Crosland" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Nicola Redwood wrote:
>>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> I have been trying to get an Edimax 7064+A to work on a TalkTalk
>>>> broadband line. This all works with the exception that all
>>>> attempts to connect to www.hotmail.com or www.hotmail.co.uk return an
>>>> error message 408 409 and a message that the site is too
>>>> busy to reply. Reverting to the TalkTalk supplied Sagem USB modem
>>>> cures the problem. When I try the Edimax on my Plusnet Broadband
>>>> line it works perfectly. Any constructive suggestions as to why
>>>> would be most welcome. Changing ISP is not an option at this stage.
>>>
>>> Parental control / site blocking or filtering on the router perhaps
>>
>> How would that be possible.? The router settings are unchanged as
>> was the laptop I used to connect.
>>
>>
>> Peter Crosland
>>
>> (E-Mail Removed)
>>
>
> Sorry Peter, you are absolutely correct - it would affect both ISP's
> then In which case, it is likely to be a DNS problem
> While connected to Talk Talk can you do nslookup to
> www.hotmail.co.uk and www.hotmail.com and get the IP address
>
> e.g. C:\Documents and Settings\Owner>nslookup
> Default Server: resolver1.opendns.com
> Address: 208.67.222.222
>
>> www.hotmail.co.uk
> Server: resolver1.opendns.com
> Address: 208.67.222.222
>
> Non-authoritative answer:
> Name: hotmail.com
> Addresses: 64.4.32.7, 64.4.33.7
> Aliases: www.hotmail.co.uk
>
>> www.hotmail.com
> Server: resolver1.opendns.com
> Address: 208.67.222.222
>
> Non-authoritative answer:
> Name: www.hotmail.aate.nsatc.net
> Address: 216.74.180.189
> Aliases: www.hotmail.com, www.hotmail.com.nsatc.net
>
> Alternatively try using OpenDNS DNS servers
>
> Sorry if you've tried all this already

Thanks for those suggestions Nicola. I have tried them and it makes no
difference.

Peter Crosland

(E-Mail Removed)

On 12-Sep-2007, "Peter Crosland" <(E-Mail Removed)> wrote:

> Any constructive suggestions as
> to why would be most welcome.

First step in diagnosis is pathping, Start -> Run
pathping uk.ebay.com or in your case substitute
www.hotmail.com and www.hotmail.co.uk
This should show your router, then one or more entries
for your ISP's network, then it leaves your ISP, and
the diagnosis gets interesting, where it stops is
where it's stuck.
Ping as a DOS box command will also show
whether either of hotmails is reachable.
TT seems to use carriers like Level3 (Google for Level3)
to carry some/all of its traffic across the pond, it
can get stuck at one of their routers, but I
would expect the connection to work sometimes if
it's beyond your ISP. Level3 has a bad router in
Denver, Google lists complaints about it if you
put in the full router ID.
I've bypassed it by setting up a VPN connection to
a router in the states and the stateside sites
come up, kill the VPN they disappear again.
So your trace may stop at your router, somewhere
in your TT's network, or beyond TT.
If it's the Denver router I'd expect uk.ebay.com
to be unreachable, as well as other stateside sites.

"Peter Crosland" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Nicola Redwood wrote:
>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Nicola Redwood wrote:
>>>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>>>> news:(E-Mail Removed)...
>>>>> I have been trying to get an Edimax 7064+A to work on a TalkTalk
>>>>> broadband line. This all works with the exception that all
>>>>> attempts to connect to www.hotmail.com or www.hotmail.co.uk return an
>>>>> error message 408 409 and a message that the site is too
>>>>> busy to reply. Reverting to the TalkTalk supplied Sagem USB modem
>>>>> cures the problem. When I try the Edimax on my Plusnet Broadband
>>>>> line it works perfectly. Any constructive suggestions as to why
>>>>> would be most welcome. Changing ISP is not an option at this stage.
>>>>
>>>> Parental control / site blocking or filtering on the router perhaps
>>>
>>> How would that be possible.? The router settings are unchanged as
>>> was the laptop I used to connect.
>>>
>>>
>>> Peter Crosland
>>>
>>> (E-Mail Removed)
>>>
>>
>> Sorry Peter, you are absolutely correct - it would affect both ISP's
>> then In which case, it is likely to be a DNS problem
>> While connected to Talk Talk can you do nslookup to
>> www.hotmail.co.uk and www.hotmail.com and get the IP address
>>
>> e.g. C:\Documents and Settings\Owner>nslookup
>> Default Server: resolver1.opendns.com
>> Address: 208.67.222.222
>>
>>> www.hotmail.co.uk
>> Server: resolver1.opendns.com
>> Address: 208.67.222.222
>>
>> Non-authoritative answer:
>> Name: hotmail.com
>> Addresses: 64.4.32.7, 64.4.33.7
>> Aliases: www.hotmail.co.uk
>>
>>> www.hotmail.com
>> Server: resolver1.opendns.com
>> Address: 208.67.222.222
>>
>> Non-authoritative answer:
>> Name: www.hotmail.aate.nsatc.net
>> Address: 216.74.180.189
>> Aliases: www.hotmail.com, www.hotmail.com.nsatc.net
>>
>> Alternatively try using OpenDNS DNS servers
>>
>> Sorry if you've tried all this already
>
> Thanks for those suggestions Nicola. I have tried them and it makes no
> difference.
>
> Peter Crosland
>
> (E-Mail Removed)
>

Probably some problem on the routing then
As the other poster has suggested, try a pathping to www.hotmail.com and
www.hotmail.co.uk
I seem to be going via savvis.net & above.net at the mo, but often see
problems if going through Level3

Also, try http://home.live.com

Nicola

(E-Mail Removed) wrote:
> On 12-Sep-2007, "Peter Crosland" <(E-Mail Removed)> wrote:
>
>> Any constructive suggestions as
>> to why would be most welcome.
>
> First step in diagnosis is pathping, Start -> Run
> pathping uk.ebay.com or in your case substitute
> www.hotmail.com and www.hotmail.co.uk
> This should show your router, then one or more entries
> for your ISP's network, then it leaves your ISP, and
> the diagnosis gets interesting, where it stops is
> where it's stuck.
> Ping as a DOS box command will also show
> whether either of hotmails is reachable.
> TT seems to use carriers like Level3 (Google for Level3)
> to carry some/all of its traffic across the pond, it
> can get stuck at one of their routers, but I
> would expect the connection to work sometimes if
> it's beyond your ISP. Level3 has a bad router in
> Denver, Google lists complaints about it if you
> put in the full router ID.
> I've bypassed it by setting up a VPN connection to
> a router in the states and the stateside sites
> come up, kill the VPN they disappear again.
> So your trace may stop at your router, somewhere
> in your TT's network, or beyond TT.
> If it's the Denver router I'd expect uk.ebay.com
> to be unreachable, as well as other stateside sites.

Thanks for that but it does not explain why the TT connection works AOK with
the TT Sagem USB box but not the Edimax modem/router. Or have I missed the
point?

Peter Crosland

(E-Mail Removed)

Nicola Redwood wrote:
> "Peter Crosland" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Nicola Redwood wrote:
>>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> Nicola Redwood wrote:
>>>>> "Peter Crosland" <(E-Mail Removed)> wrote in message
>>>>> news:(E-Mail Removed)...
>>>>>> I have been trying to get an Edimax 7064+A to work on a TalkTalk
>>>>>> broadband line. This all works with the exception that all
>>>>>> attempts to connect to www.hotmail.com or www.hotmail.co.uk
>>>>>> return an error message 408 409 and a message that the site is
>>>>>> too busy to reply. Reverting to the TalkTalk supplied Sagem USB modem
>>>>>> cures the problem. When I try the Edimax on my Plusnet Broadband
>>>>>> line it works perfectly. Any constructive suggestions as to why
>>>>>> would be most welcome. Changing ISP is not an option at this
>>>>>> stage.
>>>>>
>>>>> Parental control / site blocking or filtering on the router
>>>>> perhaps
>>>>
>>>> How would that be possible.? The router settings are unchanged as
>>>> was the laptop I used to connect.
>>>>
>>>>
>>>> Peter Crosland
>>>>
>>>> (E-Mail Removed)
>>>>
>>>
>>> Sorry Peter, you are absolutely correct - it would affect both ISP's
>>> then In which case, it is likely to be a DNS problem
>>> While connected to Talk Talk can you do nslookup to
>>> www.hotmail.co.uk and www.hotmail.com and get the IP address
>>>
>>> e.g. C:\Documents and Settings\Owner>nslookup
>>> Default Server: resolver1.opendns.com
>>> Address: 208.67.222.222
>>>
>>>> www.hotmail.co.uk
>>> Server: resolver1.opendns.com
>>> Address: 208.67.222.222
>>>
>>> Non-authoritative answer:
>>> Name: hotmail.com
>>> Addresses: 64.4.32.7, 64.4.33.7
>>> Aliases: www.hotmail.co.uk
>>>
>>>> www.hotmail.com
>>> Server: resolver1.opendns.com
>>> Address: 208.67.222.222
>>>
>>> Non-authoritative answer:
>>> Name: www.hotmail.aate.nsatc.net
>>> Address: 216.74.180.189
>>> Aliases: www.hotmail.com, www.hotmail.com.nsatc.net
>>>
>>> Alternatively try using OpenDNS DNS servers
>>>
>>> Sorry if you've tried all this already
>>
>> Thanks for those suggestions Nicola. I have tried them and it makes
>> no difference.
>>
>> Peter Crosland
>>
>> (E-Mail Removed)
>>
>
> Probably some problem on the routing then
> As the other poster has suggested, try a pathping to www.hotmail.com
> and www.hotmail.co.uk
> I seem to be going via savvis.net & above.net at the mo, but often see
> problems if going through Level3
>
> Also, try http://home.live.com
>
> Nicola

Thanks Nicola but please see my reply to atozee.

Peter Crosland

(E-Mail Removed)

"Peter Crosland" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> (E-Mail Removed) wrote:
>> On 12-Sep-2007, "Peter Crosland" <(E-Mail Removed)> wrote:
>>
>>> Any constructive suggestions as
>>> to why would be most welcome.
>>
>> First step in diagnosis is pathping, Start -> Run
>> pathping uk.ebay.com or in your case substitute
>> www.hotmail.com and www.hotmail.co.uk
>> This should show your router, then one or more entries
>> for your ISP's network, then it leaves your ISP, and
>> the diagnosis gets interesting, where it stops is
>> where it's stuck.
>> Ping as a DOS box command will also show
>> whether either of hotmails is reachable.
>> TT seems to use carriers like Level3 (Google for Level3)
>> to carry some/all of its traffic across the pond, it
>> can get stuck at one of their routers, but I
>> would expect the connection to work sometimes if
>> it's beyond your ISP. Level3 has a bad router in
>> Denver, Google lists complaints about it if you
>> put in the full router ID.
>> I've bypassed it by setting up a VPN connection to
>> a router in the states and the stateside sites
>> come up, kill the VPN they disappear again.
>> So your trace may stop at your router, somewhere
>> in your TT's network, or beyond TT.
>> If it's the Denver router I'd expect uk.ebay.com
>> to be unreachable, as well as other stateside sites.
>
> Thanks for that but it does not explain why the TT connection works AOK
> with the TT Sagem USB box but not the Edimax modem/router. Or have I
> missed the point?
>
> Peter Crosland
>
> (E-Mail Removed)
>

This may be of interest
http://tinyurl.com/2zj44f

The only explanation I can think of off-hand for the modem working and not
the router is that whatever the problem was / is, it was intermittent so a
resync may have sorted it or you may have been routed possibly through
different gateways

What was the process in testing?