Talk Talk 18 month contract?

Just had a call from TalkTalk who have taken my ISP over (Tiscali). They
have offered me a new package but want me to sign me up for an 18 month
contract. Whats the score with this? I told them I dont want an 18 month
contract, but are TalkTalk within their rights to request such a long period
contract? Is it worth me trying to push them to offer me 12 months, or how
about me getting advice from the consumer watchdog?

Steve

"Steve White" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Just had a call from TalkTalk who have taken my ISP over (Tiscali). They
> have offered me a new package but want me to sign me up for an 18 month
> contract. Whats the score with this? I told them I dont want an 18 month
> contract, but are TalkTalk within their rights to request such a long
> period
> contract? Is it worth me trying to push them to offer me 12 months, or how
> about me getting advice from the consumer watchdog?
>

Is it a better price for going to 18 months?
The whole package needs to be considered.

If you do not like the TT offer ask for the transfer number, might make them
think, then check other ISPs, you are not forced to use the transfer number
it just expires.
Regards
David

Steve White wrote:

> Just had a call from TalkTalk who have taken my ISP over
> (Tiscali). They have offered me a new package but want me to
> sign me up for an 18 month
> contract. Whats the score with this? I told them I dont want
> an 18 month contract, but are TalkTalk within their rights to
> request such a long period contract? Is it worth me trying to
> push them to offer me 12 months, or how about me getting advice
> from the consumer watchdog?
>
> Steve

And I just receive an offer from TT with a 24 months contract.
Here are the first lines of Terms & Conditions:

"Subject to status, acceptance and availability in your area.
One-off £29.99 connection fee, minimum term of 24 months. Terms
and conditions apply. Payment by Direct Debit only. 1 Offer ends:
01/02/2010. Offer not available in conjunction with any other
TalkTalk offer and may be withdrawn at any time. Subscription fee
for Essentials plan will not be charged for the first 12 months,
and then at £6.99 a month thereafter. Calls outside call plan
will be chargeable from date of connection."

I don't know if there is a legal limit to these contracts. I
would not advise to accept such contract. Especially with TT. All
the big providers are desperate to fix and make sure their
customers won't move away during the next years.

B

On 23/01/2010 10:32, Peter Crosland wrote:
> "Steve White"<(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Just had a call from TalkTalk who have taken my ISP over (Tiscali). They
>> have offered me a new package but want me to sign me up for an 18 month
>> contract. Whats the score with this? I told them I dont want an 18 month
>> contract, but are TalkTalk within their rights to request such a long
>> period
>> contract? Is it worth me trying to push them to offer me 12 months, or how
>> about me getting advice from the consumer watchdog?
>
>
> The best answer is to leave them and choose a better provider. Personally I
> would go back to BT for your line and then choose a decent ISP such as
> Plusnet. That way you retain the freedom to change ISPs if you wish to.
>
> Peter Crosland
>
>
What Peter said!

George

Steve White wrote:
> Just had a call from TalkTalk who have taken my ISP over (Tiscali). They
> have offered me a new package but want me to sign me up for an 18 month
> contract. Whats the score with this? I told them I dont want an 18 month
> contract, but are TalkTalk within their rights to request such a long period
> contract? Is it worth me trying to push them to offer me 12 months, or how
> about me getting advice from the consumer watchdog?

They can offer you whatever contract they like, but they can't force you
to accept it.

They can terminate your current contract according to the T&C that you
signed up to.

What they can't do is force you onto the new contract.

There's nothing illegal about term contracts in excess of 1 year.

Basically they have to leave you on the old contract unless you agree to
the new one or they terminate the old one, but they can't deem the old
one terminated and the new one accepted arbitrarily.

Rgds

Denis McMahon

"Steve White" <(E-Mail Removed)> considered Sat, 23 Jan 2010 09:15:51
-0000 the perfect time to write:

>Just had a call from TalkTalk who have taken my ISP over (Tiscali). They
>have offered me a new package but want me to sign me up for an 18 month
>contract. Whats the score with this? I told them I dont want an 18 month
>contract, but are TalkTalk within their rights to request such a long period
>contract? Is it worth me trying to push them to offer me 12 months, or how
>about me getting advice from the consumer watchdog?
>
The only reason for wanting to tie you into a long contract is that
they know their service is so poor that you'd be leaving in less time
if there was no penalty.

The good ISPs have monthly contracts, and HAVE to give good service or
lose all subscribers.

Treat call from TT as a warning to get the MAC and migrate to someone
else, before what little service you have goes down the pan.

"Steve White" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Just had a call from TalkTalk who have taken my ISP over (Tiscali).
> They
> have offered me a new package but want me to sign me up for an 18
> month
> contract. Whats the score with this? I told them I dont want an 18
> month
> contract, but are TalkTalk within their rights to request such a
> long period
> contract? Is it worth me trying to push them to offer me 12 months,
> or how
> about me getting advice from the consumer watchdog?

I was on an 18-month contract and they phoned me to renew - said I
didn't want 18 months and they reduced it to 12 month with no fuss and
threw in a couple of discounts (cheaper mobile calls and half price
package for 3 months IIRC).

--
Andy

"Phil W Lee" <phil(at)lee-family(dot)me(dot)uk> wrote in message
news:(E-Mail Removed)...
> "Steve White" <(E-Mail Removed)> considered Sat, 23 Jan 2010
> 09:15:51
> -0000 the perfect time to write:
>
>>Just had a call from TalkTalk who have taken my ISP over (Tiscali).
>>They
>>have offered me a new package but want me to sign me up for an 18
>>month
>>contract. Whats the score with this? I told them I dont want an 18
>>month
>>contract, but are TalkTalk within their rights to request such a
>>long period
>>contract? Is it worth me trying to push them to offer me 12 months,
>>or how
>>about me getting advice from the consumer watchdog?
>>
> The only reason for wanting to tie you into a long contract is that
> they know their service is so poor that you'd be leaving in less
> time
> if there was no penalty.

Is that why BT want to tie you into line rental for 12 months?

--
Andy

"Peter Crosland" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) o.uk...
> "Steve White" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Just had a call from TalkTalk who have taken my ISP over (Tiscali).
>> They
>> have offered me a new package but want me to sign me up for an 18
>> month
>> contract. Whats the score with this? I told them I dont want an
>> 18 month
>> contract, but are TalkTalk within their rights to request such a
>> long period
>> contract? Is it worth me trying to push them to offer me 12 months,
>> or how
>> about me getting advice from the consumer watchdog?
>
>
> The best answer is to leave them and choose a better provider.
> Personally I would go back to BT for your line and then choose a
> decent ISP such as Plusnet. That way you retain the freedom to
> change ISPs if you wish to.

Why not just get the full package from PlusNet which includes line
rental etc. It's pretty good value IIRC and you're not pissing about
paying 3 bills.

--
andy

Steve White wrote:
> Just had a call from TalkTalk who have taken my ISP over (Tiscali).
> They have offered me a new package but want me to sign me up for an
> 18 month contract. Whats the score with this? I told them I dont
> want an 18 month contract, but are TalkTalk within their rights to
> request such a long period contract? Is it worth me trying to push
> them to offer me 12 months, or how about me getting advice from the
> consumer watchdog?
>
> Steve

gettiny your mac code would be the wisest course of action.