windows 2003 unable to connect to internet

win2k3 server that i installed will not connect to the
internet.

we tried to ping the default gateway and the request
timed out.

however, we were able to successfully ping the ip address.

we plugged in a laptop running windows XP to the same
connection, changed the ip address, subnet mask, default
gateway, & primary/alternate dns info to match what the
server had and was able to connect without any problems.

any suggestions?

From a command prompt;
ipconfig /all
and compare the result with what your ISP thinks you should have.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

"damo" wrote:
>
> win2k3 server that i installed will not connect to the
> internet.
>
> we tried to ping the default gateway and the request
> timed out.
>
> however, we were able to successfully ping the ip address.
>
> we plugged in a laptop running windows XP to the same
> connection, changed the ip address, subnet mask, default
> gateway, & primary/alternate dns info to match what the
> server had and was able to connect without any problems.
>
> any suggestions?

Go to command prompt "Dos prompt"
type "ipconfig/release" hit enter.
type "ipconfig/renew" hit enter
type "ipconfig/all" hit enter.
This should renew your ip address settings as long as it
is connected to the router.
Be careful with router ip address and DSL address issues
if you have a DSL line.
Also be aware of the built in firewall and DHCP issues
with Server 2003.
Good luck.
Joe
>-----Original Message-----
>From a command prompt;
>ipconfig /all
>and compare the result with what your ISP thinks you
should have.
>
>--
>Regards,
>
>Dave Patrick ....Please no email replies - reply in
newsgroup.
>Microsoft MVP [Windows NT/2000 Operating Systems]
>
>"damo" wrote:
>>
>> win2k3 server that i installed will not connect to the
>> internet.
>>
>> we tried to ping the default gateway and the request
>> timed out.
>>
>> however, we were able to successfully ping the ip
address.
>>
>> we plugged in a laptop running windows XP to the same
>> connection, changed the ip address, subnet mask, default
>> gateway, & primary/alternate dns info to match what the
>> server had and was able to connect without any problems.
>>
>> any suggestions?
>
>
>.
>