"D-Link DI-524 wireless router" keeps on losing connection!

My new D-Link DI-524 wireless router keeps on losing connection.

I plugged a Cat5e straight-through cable to my Motorola SURFboard SB5100
cable modem and connected the other end to the WAN port of the D-Link DI-524
router. And then plugged another Cat5e cable from port1 of the D-Link
router to my computer.

When I powered them up in the recommended sequence, I would be able to
connect to the internet for about 1 to 5 minutes. During that time, there
were lots of blinking lights on the D-Link router.

And then, all of a sudden, all lights (including Ports 1 to 4) were
illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
orange light went off as well.

Connection was lost at this point. I had to unplug the Power on the D-Link
router and plug it back in for it to work again, for another 1-5 minutes.

Can someone tell me what the problem is here?




Ben

Try updating to the latest firmware on your router. Here is the link. Make
sure you pivk the correct rev version of hardware you have.

http://www.dlink.com/products/suppor...sec=0#firmware

Robert...
"Ben" <(E-Mail Removed)> wrote in message
news:eOydneHxUpUs683fRVn-(E-Mail Removed)...
> My new D-Link DI-524 wireless router keeps on losing connection.
>
> I plugged a Cat5e straight-through cable to my Motorola SURFboard SB5100
> cable modem and connected the other end to the WAN port of the D-Link
> DI-524
> router. And then plugged another Cat5e cable from port1 of the D-Link
> router to my computer.
>
> When I powered them up in the recommended sequence, I would be able to
> connect to the internet for about 1 to 5 minutes. During that time, there
> were lots of blinking lights on the D-Link router.
>
> And then, all of a sudden, all lights (including Ports 1 to 4) were
> illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
> orange light went off as well.
>
> Connection was lost at this point. I had to unplug the Power on the
> D-Link
> router and plug it back in for it to work again, for another 1-5 minutes.
>
> Can someone tell me what the problem is here?
>
>

On Sun, 3 Apr 2005 18:48:09 -0400, "Ben" <(E-Mail Removed)> wrote:

>My new D-Link DI-524 wireless router keeps on losing connection.
>
>I plugged a Cat5e straight-through cable to my Motorola SURFboard SB5100
>cable modem and connected the other end to the WAN port of the D-Link DI-524
>router. And then plugged another Cat5e cable from port1 of the D-Link
>router to my computer.
>
>When I powered them up in the recommended sequence, I would be able to
>connect to the internet for about 1 to 5 minutes. During that time, there
>were lots of blinking lights on the D-Link router.
>
>And then, all of a sudden, all lights (including Ports 1 to 4) were
>illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
>orange light went off as well.
>
>Connection was lost at this point. I had to unplug the Power on the D-Link
>router and plug it back in for it to work again, for another 1-5 minutes.
>
>Can someone tell me what the problem is here?

Sounds like your brand new router is cooking itself to death.
Return it for a warranty replacement...

Firmware was 3.00. I upgraded it to 3.02.

Same problem persists.

"DLink Guru" <(E-Mail Removed)> wrote in message
newsY_3e.22903$k66.4960@trnddc03...
> Try updating to the latest firmware on your router. Here is the link. Make
> sure you pivk the correct rev version of hardware you have.
>
> http://www.dlink.com/products/suppor...sec=0#firmware
>
> Robert...
> "Ben" <(E-Mail Removed)> wrote in message
> news:eOydneHxUpUs683fRVn-(E-Mail Removed)...
> > My new D-Link DI-524 wireless router keeps on losing connection.
> >
> > I plugged a Cat5e straight-through cable to my Motorola SURFboard SB5100
> > cable modem and connected the other end to the WAN port of the D-Link
> > DI-524
> > router. And then plugged another Cat5e cable from port1 of the D-Link
> > router to my computer.
> >
> > When I powered them up in the recommended sequence, I would be able to
> > connect to the internet for about 1 to 5 minutes. During that time,
there
> > were lots of blinking lights on the D-Link router.
> >
> > And then, all of a sudden, all lights (including Ports 1 to 4) were
> > illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
> > orange light went off as well.
> >
> > Connection was lost at this point. I had to unplug the Power on the
> > D-Link
> > router and plug it back in for it to work again, for another 1-5
minutes.
> >
> > Can someone tell me what the problem is here?
> >
> >
>
>

Yes, I'm thinking that it's a defective unit!


"daytripper" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sun, 3 Apr 2005 18:48:09 -0400, "Ben" <(E-Mail Removed)> wrote:
>
> >My new D-Link DI-524 wireless router keeps on losing connection.
> >
> >I plugged a Cat5e straight-through cable to my Motorola SURFboard SB5100
> >cable modem and connected the other end to the WAN port of the D-Link
DI-524
> >router. And then plugged another Cat5e cable from port1 of the D-Link
> >router to my computer.
> >
> >When I powered them up in the recommended sequence, I would be able to
> >connect to the internet for about 1 to 5 minutes. During that time,
there
> >were lots of blinking lights on the D-Link router.
> >
> >And then, all of a sudden, all lights (including Ports 1 to 4) were
> >illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
> >orange light went off as well.
> >
> >Connection was lost at this point. I had to unplug the Power on the
D-Link
> >router and plug it back in for it to work again, for another 1-5 minutes.
> >
> >Can someone tell me what the problem is here?
>
> Sounds like your brand new router is cooking itself to death.
> Return it for a warranty replacement...

The only other thing I can think of is that you dont have the WAN port
configured correctly. This is were you pick your ISP connection type between
Dynamic, Static or PPOE. If you have this configured correctly I would also
have to suggest returning it for another unit.

Robert....

"Ben" <(E-Mail Removed)> wrote in message
news:cuCdnTw0Q83AK83fRVn-(E-Mail Removed)...
> Firmware was 3.00. I upgraded it to 3.02.
>
> Same problem persists.
>
> "DLink Guru" <(E-Mail Removed)> wrote in message
> newsY_3e.22903$k66.4960@trnddc03...
>> Try updating to the latest firmware on your router. Here is the link.
>> Make
>> sure you pivk the correct rev version of hardware you have.
>>
>> http://www.dlink.com/products/suppor...sec=0#firmware
>>
>> Robert...
>> "Ben" <(E-Mail Removed)> wrote in message
>> news:eOydneHxUpUs683fRVn-(E-Mail Removed)...
>> > My new D-Link DI-524 wireless router keeps on losing connection.
>> >
>> > I plugged a Cat5e straight-through cable to my Motorola SURFboard
>> > SB5100
>> > cable modem and connected the other end to the WAN port of the D-Link
>> > DI-524
>> > router. And then plugged another Cat5e cable from port1 of the D-Link
>> > router to my computer.
>> >
>> > When I powered them up in the recommended sequence, I would be able to
>> > connect to the internet for about 1 to 5 minutes. During that time,
> there
>> > were lots of blinking lights on the D-Link router.
>> >
>> > And then, all of a sudden, all lights (including Ports 1 to 4) were
>> > illuminated, but the WAN light went off!!! The cable modem PC/ACTIVITY
>> > orange light went off as well.
>> >
>> > Connection was lost at this point. I had to unplug the Power on the
>> > D-Link
>> > router and plug it back in for it to work again, for another 1-5
> minutes.
>> >
>> > Can someone tell me what the problem is here?
>> >
>> >
>>
>>
>
>

Thanks. Does this happen often with D-Link wireless routers? I've been
reading some reviews and it sounded bad for D-Link DI-524:

http://reviews.cnet.com/4864-3265_7-...40&ctype=msgid


"DLink Guru" <(E-Mail Removed)> wrote in message
news:AY24e.2873$3O2.1708@trnddc01...
> The only other thing I can think of is that you dont have the WAN port
> configured correctly. This is were you pick your ISP connection type
between
> Dynamic, Static or PPOE. If you have this configured correctly I would
also
> have to suggest returning it for another unit.
>
> Robert....
>
> "Ben" <(E-Mail Removed)> wrote in message
> news:cuCdnTw0Q83AK83fRVn-(E-Mail Removed)...
> > Firmware was 3.00. I upgraded it to 3.02.
> >
> > Same problem persists.
> >
> > "DLink Guru" <(E-Mail Removed)> wrote in message
> > newsY_3e.22903$k66.4960@trnddc03...
> >> Try updating to the latest firmware on your router. Here is the link.
> >> Make
> >> sure you pivk the correct rev version of hardware you have.
> >>
> >> http://www.dlink.com/products/suppor...sec=0#firmware
> >>
> >> Robert...
> >> "Ben" <(E-Mail Removed)> wrote in message
> >> news:eOydneHxUpUs683fRVn-(E-Mail Removed)...
> >> > My new D-Link DI-524 wireless router keeps on losing connection.
> >> >
> >> > I plugged a Cat5e straight-through cable to my Motorola SURFboard
> >> > SB5100
> >> > cable modem and connected the other end to the WAN port of the D-Link
> >> > DI-524
> >> > router. And then plugged another Cat5e cable from port1 of the
D-Link
> >> > router to my computer.
> >> >
> >> > When I powered them up in the recommended sequence, I would be able
to
> >> > connect to the internet for about 1 to 5 minutes. During that time,
> > there
> >> > were lots of blinking lights on the D-Link router.
> >> >
> >> > And then, all of a sudden, all lights (including Ports 1 to 4) were
> >> > illuminated, but the WAN light went off!!! The cable modem
PC/ACTIVITY
> >> > orange light went off as well.
> >> >
> >> > Connection was lost at this point. I had to unplug the Power on the
> >> > D-Link
> >> > router and plug it back in for it to work again, for another 1-5
> > minutes.
> >> >
> >> > Can someone tell me what the problem is here?
> >> >
> >> >
> >>
> >>
> >
> >
>
>

I have not personally used the DI-524, but have used the 514 and 624 and
have had no problems with them, after upgrading the firmware that is. I have
seen alot of complaints about the 524, but almost half of them have been
solved by firmware upgrades, and about another15 to 20 percent were just
configuration problems by the user. Hope your next one work better for you.


Robert....

"Ben" <(E-Mail Removed)> wrote in message
news:1M2dneZnNdKZrszfRVn-(E-Mail Removed)...
> Thanks. Does this happen often with D-Link wireless routers? I've been
> reading some reviews and it sounded bad for D-Link DI-524:
>
> http://reviews.cnet.com/4864-3265_7-...40&ctype=msgid
>
>
> "DLink Guru" <(E-Mail Removed)> wrote in message
> news:AY24e.2873$3O2.1708@trnddc01...
>> The only other thing I can think of is that you dont have the WAN port
>> configured correctly. This is were you pick your ISP connection type
> between
>> Dynamic, Static or PPOE. If you have this configured correctly I would
> also
>> have to suggest returning it for another unit.
>>
>> Robert....
>>
>> "Ben" <(E-Mail Removed)> wrote in message
>> news:cuCdnTw0Q83AK83fRVn-(E-Mail Removed)...
>> > Firmware was 3.00. I upgraded it to 3.02.
>> >
>> > Same problem persists.
>> >
>> > "DLink Guru" <(E-Mail Removed)> wrote in message
>> > newsY_3e.22903$k66.4960@trnddc03...
>> >> Try updating to the latest firmware on your router. Here is the link.
>> >> Make
>> >> sure you pivk the correct rev version of hardware you have.
>> >>
>> >> http://www.dlink.com/products/suppor...sec=0#firmware
>> >>
>> >> Robert...
>> >> "Ben" <(E-Mail Removed)> wrote in message
>> >> news:eOydneHxUpUs683fRVn-(E-Mail Removed)...
>> >> > My new D-Link DI-524 wireless router keeps on losing connection.
>> >> >
>> >> > I plugged a Cat5e straight-through cable to my Motorola SURFboard
>> >> > SB5100
>> >> > cable modem and connected the other end to the WAN port of the
>> >> > D-Link
>> >> > DI-524
>> >> > router. And then plugged another Cat5e cable from port1 of the
> D-Link
>> >> > router to my computer.
>> >> >
>> >> > When I powered them up in the recommended sequence, I would be able
> to
>> >> > connect to the internet for about 1 to 5 minutes. During that time,
>> > there
>> >> > were lots of blinking lights on the D-Link router.
>> >> >
>> >> > And then, all of a sudden, all lights (including Ports 1 to 4) were
>> >> > illuminated, but the WAN light went off!!! The cable modem
> PC/ACTIVITY
>> >> > orange light went off as well.
>> >> >
>> >> > Connection was lost at this point. I had to unplug the Power on the
>> >> > D-Link
>> >> > router and plug it back in for it to work again, for another 1-5
>> > minutes.
>> >> >
>> >> > Can someone tell me what the problem is here?
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >
>>
>>
>
>

This is rather interesting, read the other thread in this group
entitled "How much can I trust XP SP2 firewall". That was my question
because I was finding I had to directly connect my laptop to the DSL
modem because I'd get too many connection drop-offs when going through
my DI-524 router!

Looks like we got ourselves a lemon here. I have another Dlink router,
the older DI-614+ which I set up at my mother's place, it's not nearly
as bad as the 524.

Yousuf Khan