Windows 2003 RRAS DoD interface problem

Have repeating problem with Windows 2003 RRAS.
I set up Dial on Demand interface (analog modem, tcp/ip and ppp), and it
worked fine for some time.
Now it can't connect with Error 20111
"A Demand Dial connection to the remote interface test on port COM1 was
successfully initiated but failed to complete successfully because of the
following error: A connection to the remote computer could not be
established. You might need to change the network settings for this
connection. For further assistance, click More Info or search Help and
Support Center for this error number."

Exactly same connection works fine when created outside the RRAS (in Network
Connections, Add new Connection).

I tried to disable/enable RRAS Service with full reconfiguration, recreation
of DoD interface, netsh int ip reset, etc with no success.
It works once again after server reinstall, but fails after short period of
time.

Nothing found in KB, most similar issue applies to NT4. :-)

--
Michael Gotch



Michael Gotch

Hello Michael,

Thank you for using newsgroup!

From your post, does the issue only occur on this modem? What about other
machines?

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

Hello!

This issue occurs:
with two different analog modems (Zyxel and 3com) on two PC's.

After first occurrence of the problem, I reinstalled Windows 2003 Server on
different PC (same model, same hardware). It worked for a day, and stopped
next day.
I believe if I reinstall server one more time, it' will work for a while.

Think it's a kind of misconfiguration, but I can't find any workaround.
And it is very confusing, that everything is fine when manually dialing
identical connection outside the RRAS.

--
Michael Gotch


""Ken Zhao [MSFT]"" <v-(E-Mail Removed)> ÓÏÏÂÝÉÌ/ÓÏÏÂÝÉÌÁ ×
ÎÏ×ÏÓÔÑÈ ÓÌÅÄÕÀÝÅÅ: news:(E-Mail Removed)...
> Hello Michael,
>
> Thank you for using newsgroup!
>
> From your post, does the issue only occur on this modem? What about other
> machines?
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> ================================================== ==
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ==
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
>

Hi Michael,

Would you please send me the screen shots of any error messages so that I
can perform further research?

To take a screen shot:
---------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file to me as an attachment.
My mailbox: v-(E-Mail Removed)

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

Hello,

I've emailed screenshot, what additional helpful info can I provide?

--
-
Michael Gotch
""Ken Zhao [MSFT]"" <v-(E-Mail Removed)> ÓÏÏÂÝÉÌ/ÓÏÏÂÝÉÌÁ ×
ÎÏ×ÏÓÔÑÈ ÓÌÅÄÕÀÝÅÅ: news:(E-Mail Removed)...
> Hi Michael,
>
> Would you please send me the screen shots of any error messages so that I
> can perform further research?
>
> To take a screen shot:
> ---------------------
> 1. Press the Pr Scrn key once on the keyboard when the error message
> appears.
> 2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
> Click OK.
> 3. Use Ctrl + V to paste the screenshot to the canvas.
> 4. From the File menu, go to Save and save it as a JPG file.
> 5. Send the JPG file to me as an attachment.
> My mailbox: v-(E-Mail Removed)
>
> Thanks & Regards,
>
> Ken Zhao
>
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> <http://www.microsoft.com/security>
> ================================================== ==
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ==
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>

Hi Michael,

Please help us collect RRAS log on the server to check
(v-(E-Mail Removed)):

1. On the VPN server, run this command to enable RRAS debug logs:
netsh ras set tracing * enable

2. On the server, add this registry entry:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\PolicyAgent\Oakley
Name: EnableLogging
Type: REG_DWORD
Data: 1

If the Oakley subkey doesn't exist under PolicyAgent, please manually
create it.

3. Now try to reproduce this problem again, and then on each server, give
me these log files:
%SystemRoot%\Tracing, all files under that folder;
%systemroot%\Debug\oakley.log

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.

Hi Michael,

If you have any updates or need any further assistance on this issue,
please feel free to let me know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.




--------------------
| X-Tomcat-ID: 42523015
| References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
<(E-Mail Removed)>
<94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Fri, 23 Nov 2007 05:16:26 GMT
| Subject: Re: Windows 2003 RRAS DoD interface problem
| X-Tomcat-NG: microsoft.public.windows.server.networking
| Message-ID: <(E-Mail Removed)>
| Newsgroups: microsoft.public.windows.server.networking
| Lines: 29
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.networking:8989
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi Michael,
|
| Please help us collect RRAS log on the server to check
| (v-(E-Mail Removed)):
|
| 1. On the VPN server, run this command to enable RRAS debug logs:
| netsh ras set tracing * enable
|
| 2. On the server, add this registry entry:
| Key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\PolicyAgent\Oakley
| Name: EnableLogging
| Type: REG_DWORD
| Data: 1
|
| If the Oakley subkey doesn't exist under PolicyAgent, please manually
| create it.
|
| 3. Now try to reproduce this problem again, and then on each server, give
| me these log files:
| %SystemRoot%\Tracing, all files under that folder;
| %systemroot%\Debug\oakley.log
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|

Hi Michael,

From your information, I suspect this issue may be caused by network
configuration. Have you changed any network configurations on the VPN
server/client? If so, please change back the original setting.

If you have access to the server we can try "PPTP Ping" tool to see if we
have connectivity all the way through from this client. Based on my
knowledge, "PPTP Ping" tool is included in Windows 2000 support tools.

301423: How to install the Windows 2000 Support Tools
http://support.microsoft.com/kb/301423/

If you receive any error reply after using PPTP Ping tool, please feel free
to let us know.

In addition, I also suggest you refer to the following article to follow
these troubleshooting steps:
Troubleshooting demand-dial routing - Unable to make a demand-dial
connection
http://technet2.microsoft.com/window...f-ca9f-40fb-b5
43-5ed93696c8861033.mspx?mfr=true

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 92412299
| References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
<(E-Mail Removed)>
<94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Tue, 27 Nov 2007 08:38:58 GMT
| Subject: Re: Windows 2003 RRAS DoD interface problem
| X-Tomcat-NG: microsoft.public.windows.server.networking
| Message-ID: <my$(E-Mail Removed)>
| Newsgroups: microsoft.public.windows.server.networking
| Lines: 70
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.networking:9057
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi Michael,
|
| If you have any updates or need any further assistance on this issue,
| please feel free to let me know.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
| --------------------
| | X-Tomcat-ID: 42523015
| | References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
| <(E-Mail Removed)>
| <94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
| <(E-Mail Removed)>
| <(E-Mail Removed)>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| | Organization: Microsoft
| | Date: Fri, 23 Nov 2007 05:16:26 GMT
| | Subject: Re: Windows 2003 RRAS DoD interface problem
| | X-Tomcat-NG: microsoft.public.windows.server.networking
| | Message-ID: <(E-Mail Removed)>
| | Newsgroups: microsoft.public.windows.server.networking
| | Lines: 29
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.server.networking:8989
| | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| |
| | Hi Michael,
| |
| | Please help us collect RRAS log on the server to check
| | (v-(E-Mail Removed)):
| |
| | 1. On the VPN server, run this command to enable RRAS debug logs:
| | netsh ras set tracing * enable
| |
| | 2. On the server, add this registry entry:
| | Key:
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\PolicyAgent\Oakley
| | Name: EnableLogging
| | Type: REG_DWORD
| | Data: 1
| |
| | If the Oakley subkey doesn't exist under PolicyAgent, please manually
| | create it.
| |
| | 3. Now try to reproduce this problem again, and then on each server,
give
| | me these log files:
| | %SystemRoot%\Tracing, all files under that folder;
| | %systemroot%\Debug\oakley.log
| |
| | Thanks & Regards,
| |
| | Ken Zhao
| |
| | Microsoft Online Support
| | Microsoft Global Technical Support Center
| |
| | Get Secure! - www.microsoft.com/security
| <http://www.microsoft.com/security>
| | ================================================== ==
| | When responding to posts, please "Reply to Group" via your newsreader
so
| | that others may learn and benefit from your issue.
| | ================================================== ==
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| |
| |
| |
| |
|
|

Hi Michael,

I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.





--------------------
| X-Tomcat-ID: 81303953
| References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
<(E-Mail Removed)>
<94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
<my$(E-Mail Removed)>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Mon, 03 Dec 2007 09:13:38 GMT
| Subject: Re: Windows 2003 RRAS DoD interface problem
| X-Tomcat-NG: microsoft.public.windows.server.networking
| Message-ID: <(E-Mail Removed)>
| Newsgroups: microsoft.public.windows.server.networking
| Lines: 136
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.networking:9168
| NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
|
| Hi Michael,
|
| From your information, I suspect this issue may be caused by network
| configuration. Have you changed any network configurations on the VPN
| server/client? If so, please change back the original setting.
|
| If you have access to the server we can try "PPTP Ping" tool to see if we
| have connectivity all the way through from this client. Based on my
| knowledge, "PPTP Ping" tool is included in Windows 2000 support tools.
|
| 301423: How to install the Windows 2000 Support Tools
| http://support.microsoft.com/kb/301423/
|
| If you receive any error reply after using PPTP Ping tool, please feel
free
| to let us know.
|
| In addition, I also suggest you refer to the following article to follow
| these troubleshooting steps:
| Troubleshooting demand-dial routing - Unable to make a demand-dial
| connection
|
http://technet2.microsoft.com/window...f-ca9f-40fb-b5
| 43-5ed93696c8861033.mspx?mfr=true
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| ================================================== ==
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ==
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | X-Tomcat-ID: 92412299
| | References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
| <(E-Mail Removed)>
| <94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
| <(E-Mail Removed)>
| <(E-Mail Removed)>
| <(E-Mail Removed)>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| | Organization: Microsoft
| | Date: Tue, 27 Nov 2007 08:38:58 GMT
| | Subject: Re: Windows 2003 RRAS DoD interface problem
| | X-Tomcat-NG: microsoft.public.windows.server.networking
| | Message-ID: <my$(E-Mail Removed)>
| | Newsgroups: microsoft.public.windows.server.networking
| | Lines: 70
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.server.networking:9057
| | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| |
| | Hi Michael,
| |
| | If you have any updates or need any further assistance on this issue,
| | please feel free to let me know.
| |
| | Thanks & Regards,
| |
| | Ken Zhao
| |
| | Microsoft Online Support
| | Microsoft Global Technical Support Center
| |
| | Get Secure! - www.microsoft.com/security
| <http://www.microsoft.com/security>
| | ================================================== ==
| | When responding to posts, please "Reply to Group" via your newsreader
so
| | that others may learn and benefit from your issue.
| | ================================================== ==
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| |
| |
| |
| | --------------------
| | | X-Tomcat-ID: 42523015
| | | References: <C38AE25D-B768-4EA9-AE9E-(E-Mail Removed)>
| | <(E-Mail Removed)>
| | <94BBDA02-CF5C-4A81-AFD3-(E-Mail Removed)>
| | <(E-Mail Removed)>
| | <(E-Mail Removed)>
| | | MIME-Version: 1.0
| | | Content-Type: text/plain
| | | Content-Transfer-Encoding: 7bit
| | | From: v-(E-Mail Removed) ("Ken Zhao [MSFT]")
| | | Organization: Microsoft
| | | Date: Fri, 23 Nov 2007 05:16:26 GMT
| | | Subject: Re: Windows 2003 RRAS DoD interface problem
| | | X-Tomcat-NG: microsoft.public.windows.server.networking
| | | Message-ID: <(E-Mail Removed)>
| | | Newsgroups: microsoft.public.windows.server.networking
| | | Lines: 29
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl
| | microsoft.public.windows.server.networking:8989
| | | NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
| | |
| | | Hi Michael,
| | |
| | | Please help us collect RRAS log on the server to check
| | | (v-(E-Mail Removed)):
| | |
| | | 1. On the VPN server, run this command to enable RRAS debug logs:
| | | netsh ras set tracing * enable
| | |
| | | 2. On the server, add this registry entry:
| | | Key:
| | HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\PolicyAgent\Oakley
| | | Name: EnableLogging
| | | Type: REG_DWORD
| | | Data: 1
| | |
| | | If the Oakley subkey doesn't exist under PolicyAgent, please manually
| | | create it.
| | |
| | | 3. Now try to reproduce this problem again, and then on each server,
| give
| | | me these log files:
| | | %SystemRoot%\Tracing, all files under that folder;
| | | %systemroot%\Debug\oakley.log
| | |
| | | Thanks & Regards,
| | |
| | | Ken Zhao
| | |
| | | Microsoft Online Support
| | | Microsoft Global Technical Support Center
| | |
| | | Get Secure! - www.microsoft.com/security
| | <http://www.microsoft.com/security>
| | | ================================================== ==
| | | When responding to posts, please "Reply to Group" via your newsreader
| so
| | | that others may learn and benefit from your issue.
| | | ================================================== ==
| | | This posting is provided "AS IS" with no warranties, and confers no
| | rights.
| | |
| | |
| | |
| | |
| | |
| |
| |
|
|