No Broadband connection - HELP!

My desktop Win XP 5.1 will not "see" my Broadband connection. I use Netgear
with wireless cable modem connection. I still have my network with my laptop
working just fine with boradband.
It all started when I downloaded McAfee. It screwed up my connection, so I
uninstalled it and even used a special clean-up exe. But I still cannot
connect with my broadband. Devices show no problems. I connected up a
land-line and used dial-up to connect with no problems. I still show an IP
address. Using IE 6.0, have AVG 7.5 working.
Used the Network Diagnostics Tool with the following results:
Network Adapters - Failed (Realtek RTL8139 PCI Ethernet) (VIA PIC 10/100Mb
Fast Ethernet Adapter NIC) (DNSServerSearchOrder - Failed)
DNS Servers - Failed (Realtek - Failed, but VIS passed)
DHCP - Failed
Default Gateways - Passed
Modem - did not report (US Robotics 56k Faxmodem Win 1806)
IP Address - Passed

What else can I do to get my broadband connection back on?
Cheryl


Cheryl

mcaffee may have shut down some of your services like dhcp,etc (u just need
to restart the svcs), ports, also you might want to unistall/ reinstall your
netgear software. just be sure before you install mcaffee again you read the
setup inst and how to tweak it
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rf


"Cheryl" wrote:

> My desktop Win XP 5.1 will not "see" my Broadband connection. I use Netgear
> with wireless cable modem connection. I still have my network with my laptop
> working just fine with boradband.
> It all started when I downloaded McAfee. It screwed up my connection, so I
> uninstalled it and even used a special clean-up exe. But I still cannot
> connect with my broadband. Devices show no problems. I connected up a
> land-line and used dial-up to connect with no problems. I still show an IP
> address. Using IE 6.0, have AVG 7.5 working.
> Used the Network Diagnostics Tool with the following results:
> Network Adapters - Failed (Realtek RTL8139 PCI Ethernet) (VIA PIC 10/100Mb
> Fast Ethernet Adapter NIC) (DNSServerSearchOrder - Failed)
> DNS Servers - Failed (Realtek - Failed, but VIS passed)
> DHCP - Failed
> Default Gateways - Passed
> Modem - did not report (US Robotics 56k Faxmodem Win 1806)
> IP Address - Passed
>
> What else can I do to get my broadband connection back on?
> Cheryl