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Problems with DG834GT and Sky

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  #1  
Old 08-27-2007, 10:01 AM
Default Problems with DG834GT and Sky



Swapped last week from an older v1 Netgear DG834G on Plusnet over to Sky
Broadband with their bundled DG834GT router.

Quite happy so far in that I get a faster speed with the new router and Sky
than I did with Plusnet (something like 3000mbps down, 448 up with Plusnet
compared to 4768 down and 768 up with Sky and the DG834GT - is this simply
down to different/better equipment in the exchange? ie. easynet as opposed
to BT I assume?)

However, this morning, everything had turned to treacle - download speeds
were in the bytes per second area. I managed to log into the router and this
all looked normal. Once I had rebooted the router everything is back to
normal.

I didn't have to do this with the DG834G so is this a known firmware or
other issue with Sky and/or the DG834GT ? ie. things go very slow after a
few days. I must admit it appears to have been solid since I set it up last
Wednesday so its been running for a good few days with me not touching it.

Andy





Andy Pandy
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  #2  
Old 08-27-2007, 12:09 PM
tony h
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Default Re: Problems with DG834GT and Sky

i use an 834gt with no problems (except latest firmware), sounds like yours
is buggered. you could get your username/password from the router (google
sky router password for info on how) and use the 834g until sky send you a
new one.



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  #3  
Old 08-27-2007, 03:09 PM
Jono
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Default Re: Problems with DG834GT and Sky

Andy Pandy formulated on Monday :
> Swapped last week from an older v1 Netgear DG834G on Plusnet over to Sky
> Broadband with their bundled DG834GT router.
>
> Quite happy so far in that I get a faster speed with the new router and Sky
> than I did with Plusnet (something like 3000mbps down, 448 up with Plusnet
> compared to 4768 down and 768 up with Sky and the DG834GT - is this simply
> down to different/better equipment in the exchange? ie. easynet as opposed
> to BT I assume?)
>
> However, this morning, everything had turned to treacle - download speeds
> were in the bytes per second area. I managed to log into the router and this
> all looked normal. Once I had rebooted the router everything is back to
> normal.
>
> I didn't have to do this with the DG834G so is this a known firmware or
> other issue with Sky and/or the DG834GT ? ie. things go very slow after a
> few days. I must admit it appears to have been solid since I set it up last
> Wednesday so its been running for a good few days with me not touching it.
>
> Andy


Stand the router upright & turn off UPnP


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  #4  
Old 08-27-2007, 06:59 PM
Gaz
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Default Re: Problems with DG834GT and Sky

Andy Pandy wrote:
> Swapped last week from an older v1 Netgear DG834G on Plusnet over to Sky
> Broadband with their bundled DG834GT router.
>
> Quite happy so far in that I get a faster speed with the new router and
> Sky
> than I did with Plusnet (something like 3000mbps down, 448 up with Plusnet
> compared to 4768 down and 768 up with Sky and the DG834GT - is this simply
> down to different/better equipment in the exchange? ie. easynet as opposed
> to BT I assume?)
>
> However, this morning, everything had turned to treacle - download speeds
> were in the bytes per second area. I managed to log into the router and
> this
> all looked normal. Once I had rebooted the router everything is back to
> normal.
>
> I didn't have to do this with the DG834G so is this a known firmware or
> other issue with Sky and/or the DG834GT ? ie. things go very slow after a
> few days. I must admit it appears to have been solid since I set it up
> last
> Wednesday so its been running for a good few days with me not touching it.
>
> Andy


Sky LLU uses adsl2, if plusnet was delivered over BT, it would be only
adsl1, so that, and maybe a more cautious approach to line speed are whats
impacting the speed.

If you search google you will find a simple programme that will extract the
username and password from your sky supplied router, use that in your old
router, and see what happens.

Gaz


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