VPN and remote desktop

I am trying to access my work computer from home. My home computer
runs Windows 2000, work is using Windows xp. I have downloaded the
patch for remote desktop connection for Windows 2000. I am able to
connect using VPN, however, when I use remote desktop connection I get
an error message:

---------------------------------------------------------
The client could not connect to the remote computer.


Remote connections might not be enabled or the computer might be too
busy to accept new connections. It is also possible that network
problems are preventing your connection.
....
---------------------------------------------------------

I have checked my IP address at work, it is correct. I am not able to
ping my work computer. Any suggestions? (Non-technical, please).
Thanks.



kbdc

At a guess - your IP at work is either 10.x.x.x or 192.x.x.x ????
If so, then you are using the wrong IP!!
both above types are LOCAL only - and do not exist beyond the local physical
LAN.



--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"kbdc" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
>I am trying to access my work computer from home. My home computer
> runs Windows 2000, work is using Windows xp. I have downloaded the
> patch for remote desktop connection for Windows 2000. I am able to
> connect using VPN, however, when I use remote desktop connection I get
> an error message:
>
> ---------------------------------------------------------
> The client could not connect to the remote computer.
>
>
> Remote connections might not be enabled or the computer might be too
> busy to accept new connections. It is also possible that network
> problems are preventing your connection.
> ...
> ---------------------------------------------------------
>
> I have checked my IP address at work, it is correct. I am not able to
> ping my work computer. Any suggestions? (Non-technical, please).
> Thanks.
>

Windows 2000 Professional does not support RDC, only Windows 2000 Server
does; and you must configure the server to support this feature - it is not
on by default.

--
Richard G. Harper [MVP Shell/User] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"kbdc" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
>I am trying to access my work computer from home. My home computer
> runs Windows 2000, work is using Windows xp. I have downloaded the
> patch for remote desktop connection for Windows 2000. I am able to
> connect using VPN, however, when I use remote desktop connection I get
> an error message:
>
> ---------------------------------------------------------
> The client could not connect to the remote computer.
>
>
> Remote connections might not be enabled or the computer might be too
> busy to accept new connections. It is also possible that network
> problems are preventing your connection.
> ...
> ---------------------------------------------------------
>
> I have checked my IP address at work, it is correct. I am not able to
> ping my work computer. Any suggestions? (Non-technical, please).
> Thanks.
>

I thought you were able to download a patch from microsoft to allow RDC
on Windows 2000:
http://www.microsoft.com/windowsxp/p...rdclientdl.asp
Did I misunderstand the instructions?


I previously had dial-up and was able to use VPN and netmeeting. I
changed to DSL and could no longer use ne meeting. My office started
using remote desktop. I can't use that either.


Richard G. Harper wrote:
> Windows 2000 Professional does not support RDC, only Windows 2000 Server
> does; and you must configure the server to support this feature - it is not
> on by default.
>
> --
> Richard G. Harper [MVP Shell/User] (E-Mail Removed)
> * PLEASE post all messages and replies in the newsgroups
> * for the benefit of all. Private mail is usually not replied to.
> * My website, such as it is ... http://rgharper.mvps.org/
> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>
>
> "kbdc" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) oups.com...
> >I am trying to access my work computer from home. My home computer
> > runs Windows 2000, work is using Windows xp. I have downloaded the
> > patch for remote desktop connection for Windows 2000. I am able to
> > connect using VPN, however, when I use remote desktop connection I get
> > an error message:
> >
> > ---------------------------------------------------------
> > The client could not connect to the remote computer.
> >
> >
> > Remote connections might not be enabled or the computer might be too
> > busy to accept new connections. It is also possible that network
> > problems are preventing your connection.
> > ...
> > ---------------------------------------------------------
> >
> > I have checked my IP address at work, it is correct. I am not able to
> > ping my work computer. Any suggestions? (Non-technical, please).
> > Thanks.
> >

Correct, you should be able to install and run the Remote Desktop Client
on Windows 2000. Since this newsgroup is to support those running Windows
Millennium (Win Me) rather than Windows 2000 I suspect Richard may have
mis-read your post and thought that you wanted to access a RD on Win 2000
from Win Me. Hence his comments.
--
Mike Maltby
(E-Mail Removed)


kbdc <(E-Mail Removed)> wrote:

> I thought you were able to download a patch from microsoft to allow
> RDC on Windows 2000:
> http://www.microsoft.com/windowsxp/p...rdclientdl.asp
> Did I misunderstand the instructions?
>
>
> I previously had dial-up and was able to use VPN and netmeeting. I
> changed to DSL and could no longer use ne meeting. My office started
> using remote desktop. I can't use that either.

Ah ... yep, that would be that. :-(

--
Richard G. Harper [MVP Shell/User] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:(E-Mail Removed)...
> Correct, you should be able to install and run the Remote Desktop Client
> on Windows 2000. Since this newsgroup is to support those running Windows
> Millennium (Win Me) rather than Windows 2000 I suspect Richard may have
> mis-read your post and thought that you wanted to access a RD on Win 2000
> from Win Me. Hence his comments.

Given Mike's new slant on your post I would suspect that your broadband
provider may be blocking the ports you need open for remote access. You'll
need to ask them in order to get a definitive answer. Also, if they
provided a router or other network gear to you, that may also be configured
to block remote access ports. That should be easy enough to fix but the
other problem may be insoluble.

--
Richard G. Harper [MVP Shell/User] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"kbdc" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
>
>
> I thought you were able to download a patch from microsoft to allow RDC
> on Windows 2000:
> http://www.microsoft.com/windowsxp/p...rdclientdl.asp
> Did I misunderstand the instructions?
>
>
> I previously had dial-up and was able to use VPN and netmeeting. I
> changed to DSL and could no longer use ne meeting. My office started
> using remote desktop. I can't use that either.