Can no longer remote desktop to a 2003 server

After a reboot over the weekend our admins can no longer remote desktop to
administer a 2003 DC server which is also our file/print server.

I checked the event logs on the client and the server and there are no
relevant entries. It is as if the RD service is not running but it is.

No other problems with the server, it's running fine, our users are
reporting no issues and again, the event log is clean.

Any ideas?

Thank you,
-Bob




just bob

Hi
Did you uninstalled MCAfee?
-Check if RDP is configured to listen in all NICs that you need to access.
-If the above is correct go to cmd and type netsh winsock reset all, then
reboot the machine and try again.
-If the problem still remains, follow:
http://support.microsoft.com/kb/317518


--
I hope that the information above helps you.
Have a Nice day.

Jorge Silva
MCSE, MVP Directory Services
"just bob" <kilbyfan@aoldotcom> wrote in message
news:(E-Mail Removed)...
> After a reboot over the weekend our admins can no longer remote desktop to
> administer a 2003 DC server which is also our file/print server.
>
> I checked the event logs on the client and the server and there are no
> relevant entries. It is as if the RD service is not running but it is.
>
> No other problems with the server, it's running fine, our users are
> reporting no issues and again, the event log is clean.
>
> Any ideas?
>
> Thank you,
> -Bob
>

Hello Jorge,

Can you please explain how to check if RDP is configured to listen on the
NIC?

Thank you,
-Bob


"Jorge Silva" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi
> Did you uninstalled MCAfee?
> -Check if RDP is configured to listen in all NICs that you need to access.
> -If the above is correct go to cmd and type netsh winsock reset all, then
> reboot the machine and try again.
> -If the problem still remains, follow:
> http://support.microsoft.com/kb/317518
>
>
> --
> I hope that the information above helps you.
> Have a Nice day.
>
> Jorge Silva
> MCSE, MVP Directory Services
> "just bob" <kilbyfan@aoldotcom> wrote in message
> news:(E-Mail Removed)...
>> After a reboot over the weekend our admins can no longer remote desktop
>> to administer a 2003 DC server which is also our file/print server.
>>
>> I checked the event logs on the client and the server and there are no
>> relevant entries. It is as if the RD service is not running but it is.
>>
>> No other problems with the server, it's running fine, our users are
>> reporting no issues and again, the event log is clean.
>>
>> Any ideas?
>>
>> Thank you,
>> -Bob
>>
>
>

Administrative tools->Terminal Services configuration->RDP
properties->Network Adapter.

--
I hope that the information above helps you.
Have a Nice day.

Jorge Silva
MCSE, MVP Directory Services
"just bob" <kilbyfan@aoldotcom> wrote in message
news:(E-Mail Removed)...
> Hello Jorge,
>
> Can you please explain how to check if RDP is configured to listen on the
> NIC?
>
> Thank you,
> -Bob
>
>
> "Jorge Silva" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Hi
>> Did you uninstalled MCAfee?
>> -Check if RDP is configured to listen in all NICs that you need to
>> access.
>> -If the above is correct go to cmd and type netsh winsock reset all, then
>> reboot the machine and try again.
>> -If the problem still remains, follow:
>> http://support.microsoft.com/kb/317518
>>
>>
>> --
>> I hope that the information above helps you.
>> Have a Nice day.
>>
>> Jorge Silva
>> MCSE, MVP Directory Services
>> "just bob" <kilbyfan@aoldotcom> wrote in message
>> news:(E-Mail Removed)...
>>> After a reboot over the weekend our admins can no longer remote desktop
>>> to administer a 2003 DC server which is also our file/print server.
>>>
>>> I checked the event logs on the client and the server and there are no
>>> relevant entries. It is as if the RD service is not running but it is.
>>>
>>> No other problems with the server, it's running fine, our users are
>>> reporting no issues and again, the event log is clean.
>>>
>>> Any ideas?
>>>
>>> Thank you,
>>> -Bob
>>>
>>
>>
>
>

"just bob" <kilbyfan@aoldotcom> wrote in message
news:(E-Mail Removed)...
> After a reboot over the weekend our admins can no longer remote desktop to
> administer a 2003 DC server which is also our file/print server.
>
> I checked the event logs on the client and the server and there are no
> relevant entries. It is as if the RD service is not running but it is.
>
> No other problems with the server, it's running fine, our users are reporting
> no issues and again, the event log is clean.
>
> Any ideas?

Try "telnet <server> 3389". If you don't get a response then either RD is not
running or a firewall is in the way.