Good ol' Sky...

Really, I think these may be the biggest bunch of useless pricks on the
entire planet.

Ordered BB on 21st June, gave them my MAC code etc., order went through,
router arrived about a week later, shortly afterwards I received a letter
with my activation date (2nd July), however noticed that the letter stated
that I opted for an engineer to install the kit (which I didn't).

Phoned Sky and they told me there had been a fuck-up on the letter
generation, ok, fine, then he tells me that I won't be going live on 2nd
July because the order has been rejected because of duplicate order, he
tells me to check with my existing ISP that they haven't proceeded with
cancellation.

Phoned TalkTalk, they say they will not cancel until migration, ok fine.
Phoned sky back and spoke to someone different who told me that there was
nothing wrong with my order, everything is on track for 2nd July!!!!!!

Ok, last night I decided to ring them because I hadn't been migrated yet,
then they tell me there IS a problem with my order and that it needs to be
re-submitted!!!! AND THEY HAVE ALSO LOST MY MAC CODE!!! ARGGGH!!!!! So I
give them my MAC code AGAIN!!

She tells me she will try and get it progressed asap and that someone will
call me back.

Should I be on there case and keep ringing, because to be quite honest I'm
SICK of phoning an 0870 number this many times!!!

SCREAMS!!!!!

Kev




Mantorok

"Mantorok" <(E-Mail Removed)> wrote in message
news:f6iamp$ge8$(E-Mail Removed)...
> Really, I think these may be the biggest bunch of useless pricks on the
> entire planet.
>
> Ordered BB on 21st June, gave them my MAC code etc., order went through,
> router arrived about a week later, shortly afterwards I received a letter
> with my activation date (2nd July), however noticed that the letter stated
> that I opted for an engineer to install the kit (which I didn't).
>
> Phoned Sky and they told me there had been a fuck-up on the letter
> generation, ok, fine, then he tells me that I won't be going live on 2nd
> July because the order has been rejected because of duplicate order, he
> tells me to check with my existing ISP that they haven't proceeded with
> cancellation.
>
> Phoned TalkTalk, they say they will not cancel until migration, ok fine.
> Phoned sky back and spoke to someone different who told me that there was
> nothing wrong with my order, everything is on track for 2nd July!!!!!!
>
> Ok, last night I decided to ring them because I hadn't been migrated yet,
> then they tell me there IS a problem with my order and that it needs to be
> re-submitted!!!! AND THEY HAVE ALSO LOST MY MAC CODE!!! ARGGGH!!!!! So I
> give them my MAC code AGAIN!!
>
> She tells me she will try and get it progressed asap and that someone will
> call me back.
>
> Should I be on there case and keep ringing, because to be quite honest I'm
> SICK of phoning an 0870 number this many times!!!
>
> SCREAMS!!!!!
>
> Kev

Sounds like your experience of their BB service is as shit as their channel
content....

"Tony" <00000@000.00> wrote in message
news:(E-Mail Removed)...
> Sounds like your experience of their BB service is as shit as their
> channel
> content....

Its better then what Virgin Media are offering!

Mantorok wrote:
> Really, I think these may be the biggest bunch of useless pricks on
> the entire planet.
>
> Ordered BB on 21st June, gave them my MAC code etc., order went
> through, router arrived about a week later, shortly afterwards I
> received a letter with my activation date (2nd July), however
> noticed that the letter stated that I opted for an engineer to
> install the kit (which I didn't).
> Phoned Sky and they told me there had been a fuck-up on the letter
> generation, ok, fine, then he tells me that I won't be going live
> on 2nd July because the order has been rejected because of
> duplicate order, he tells me to check with my existing ISP that
> they haven't proceeded with cancellation.
>
> Phoned TalkTalk, they say they will not cancel until migration, ok
> fine. Phoned sky back and spoke to someone different who told me
> that there was nothing wrong with my order, everything is on track
> for 2nd July!!!!!!
> Ok, last night I decided to ring them because I hadn't been
> migrated yet, then they tell me there IS a problem with my order
> and that it needs to be re-submitted!!!! AND THEY HAVE ALSO LOST MY
> MAC CODE!!! ARGGGH!!!!! So I give them my MAC code AGAIN!!
>
> She tells me she will try and get it progressed asap and that
> someone will call me back.
>
> Should I be on there case and keep ringing, because to be quite
> honest I'm SICK of phoning an 0870 number this many times!!!
>
> SCREAMS!!!!!
>
> Kev

I know how it feels,hope it doesn't take 3 months (of no service at
all) to sort out, as it did for me.

Be careful as there are a few SKY brown noses on here who'll try & dis
you & what ever you say. Haven't got to the bottom of why yet, but
then again 'am I bothered ?' Don't think I am.

"bhm" <(E-Mail Removed)> wrote in message
news:f6ifk5$rtu$(E-Mail Removed)...
> "Tony" <00000@000.00> wrote in message
> news:(E-Mail Removed)...
> > Sounds like your experience of their BB service is as shit as their
> > channel
> > content....
>
> Its better then what Virgin Media are offering!

And that is supposed to take it out of the category 'shit' then I presume?
We are not talking about Virgin Media, I am talking about Sky and their shit
content !

"Tony" <00000@000.00> wrote in message
news:(E-Mail Removed)...
>
> "bhm" <(E-Mail Removed)> wrote in message
> news:f6ifk5$rtu$(E-Mail Removed)...
> > "Tony" <00000@000.00> wrote in message
> > news:(E-Mail Removed)...
> > > Sounds like your experience of their BB service is as shit as their
> > > channel
> > > content....
> >
> > Its better then what Virgin Media are offering!
>
> And that is supposed to take it out of the category 'shit' then I presume?
> We are not talking about Virgin Media, I am talking about Sky and their
shit
> content !

And that is supposed to take it out of the category 'shit' then I presume?
We are not talking about Virgin Media, I am talking about Sky and their shit
content !

Just thought I would do a repeat, as you obviously like repeats. Sky is
full of repeats.

"Tony" <00000@000.00> wrote in message
news:(E-Mail Removed)...
>
> "Tony" <00000@000.00> wrote in message
> news:(E-Mail Removed)...
>>
>> "bhm" <(E-Mail Removed)> wrote in message
>> news:f6ifk5$rtu$(E-Mail Removed)...
>> > "Tony" <00000@000.00> wrote in message
>> > news:(E-Mail Removed)...
>> > > Sounds like your experience of their BB service is as shit as their
>> > > channel
>> > > content....
>> >
>> > Its better then what Virgin Media are offering!
>>
>> And that is supposed to take it out of the category 'shit' then I
>> presume?
>> We are not talking about Virgin Media, I am talking about Sky and their
> shit
>> content !
>
> And that is supposed to take it out of the category 'shit' then I presume?
> We are not talking about Virgin Media, I am talking about Sky and their
> shit
> content !
>
> Just thought I would do a repeat, as you obviously like repeats. Sky is
> full of repeats.

lol, class.

Kev

"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f6inpi$ech$(E-Mail Removed)...
> Mantorok wrote:
>> Really, I think these may be the biggest bunch of useless pricks on
>> the entire planet.
>>
>> Ordered BB on 21st June, gave them my MAC code etc., order went
>> through, router arrived about a week later, shortly afterwards I
>> received a letter with my activation date (2nd July), however
>> noticed that the letter stated that I opted for an engineer to
>> install the kit (which I didn't).
>> Phoned Sky and they told me there had been a fuck-up on the letter
>> generation, ok, fine, then he tells me that I won't be going live
>> on 2nd July because the order has been rejected because of
>> duplicate order, he tells me to check with my existing ISP that
>> they haven't proceeded with cancellation.
>>
>> Phoned TalkTalk, they say they will not cancel until migration, ok
>> fine. Phoned sky back and spoke to someone different who told me
>> that there was nothing wrong with my order, everything is on track
>> for 2nd July!!!!!!
>> Ok, last night I decided to ring them because I hadn't been
>> migrated yet, then they tell me there IS a problem with my order
>> and that it needs to be re-submitted!!!! AND THEY HAVE ALSO LOST MY
>> MAC CODE!!! ARGGGH!!!!! So I give them my MAC code AGAIN!!
>>
>> She tells me she will try and get it progressed asap and that
>> someone will call me back.
>>
>> Should I be on there case and keep ringing, because to be quite
>> honest I'm SICK of phoning an 0870 number this many times!!!
>>
>> SCREAMS!!!!!
>>
>> Kev
>
> I know how it feels,hope it doesn't take 3 months (of no service at all)
> to sort out, as it did for me.
>
> Be careful as there are a few SKY brown noses on here who'll try & dis you
> & what ever you say. Haven't got to the bottom of why yet, but then again
> 'am I bothered ?' Don't think I am.

3 months!!! I frigging hope not, I rely on my BB connection.

Kev

Mantorok wrote:
> "Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
> news:f6inpi$ech$(E-Mail Removed)...
>> Mantorok wrote:
>>> Really, I think these may be the biggest bunch of useless pricks on
>>> the entire planet.
>>>
>>> Ordered BB on 21st June, gave them my MAC code etc., order went
>>> through, router arrived about a week later, shortly afterwards I
>>> received a letter with my activation date (2nd July), however
>>> noticed that the letter stated that I opted for an engineer to
>>> install the kit (which I didn't).
>>> Phoned Sky and they told me there had been a fuck-up on the letter
>>> generation, ok, fine, then he tells me that I won't be going live
>>> on 2nd July because the order has been rejected because of
>>> duplicate order, he tells me to check with my existing ISP that
>>> they haven't proceeded with cancellation.
>>>
>>> Phoned TalkTalk, they say they will not cancel until migration, ok
>>> fine. Phoned sky back and spoke to someone different who told me
>>> that there was nothing wrong with my order, everything is on track
>>> for 2nd July!!!!!!
>>> Ok, last night I decided to ring them because I hadn't been
>>> migrated yet, then they tell me there IS a problem with my order
>>> and that it needs to be re-submitted!!!! AND THEY HAVE ALSO LOST MY
>>> MAC CODE!!! ARGGGH!!!!! So I give them my MAC code AGAIN!!
>>>
>>> She tells me she will try and get it progressed asap and that
>>> someone will call me back.
>>>
>>> Should I be on there case and keep ringing, because to be quite
>>> honest I'm SICK of phoning an 0870 number this many times!!!
>>>
>>> SCREAMS!!!!!
>>>
>>> Kev
>>
>> I know how it feels,hope it doesn't take 3 months (of no service at
>> all) to sort out, as it did for me.
>>
>> Be careful as there are a few SKY brown noses on here who'll try &
>> dis you & what ever you say. Haven't got to the bottom of why yet,
>> but then again 'am I bothered ?' Don't think I am.
>
> 3 months!!! I frigging hope not, I rely on my BB connection.

I'll see your 3 and raise to 4 months, with $ky still dicking about.
On the last phone call they said that it is unlikely to ever work.
Nice of them to let us know quickly.

Grumps wrote:
> Mantorok wrote:
>> "Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
>> news:f6inpi$ech$(E-Mail Removed)...
>>> Mantorok wrote:
>>>> Really, I think these may be the biggest bunch of useless pricks
>>>> on the entire planet.
>>>>
>>>> Ordered BB on 21st June, gave them my MAC code etc., order went
>>>> through, router arrived about a week later, shortly afterwards I
>>>> received a letter with my activation date (2nd July), however
>>>> noticed that the letter stated that I opted for an engineer to
>>>> install the kit (which I didn't).
>>>> Phoned Sky and they told me there had been a fuck-up on the
>>>> letter generation, ok, fine, then he tells me that I won't be
>>>> going live on 2nd July because the order has been rejected
>>>> because of duplicate order, he tells me to check with my
>>>> existing ISP that they haven't proceeded with cancellation.
>>>>
>>>> Phoned TalkTalk, they say they will not cancel until migration,
>>>> ok fine. Phoned sky back and spoke to someone different who told
>>>> me that there was nothing wrong with my order, everything is on
>>>> track for 2nd July!!!!!!
>>>> Ok, last night I decided to ring them because I hadn't been
>>>> migrated yet, then they tell me there IS a problem with my order
>>>> and that it needs to be re-submitted!!!! AND THEY HAVE ALSO LOST
>>>> MY MAC CODE!!! ARGGGH!!!!! So I give them my MAC code AGAIN!!
>>>>
>>>> She tells me she will try and get it progressed asap and that
>>>> someone will call me back.
>>>>
>>>> Should I be on there case and keep ringing, because to be quite
>>>> honest I'm SICK of phoning an 0870 number this many times!!!
>>>>
>>>> SCREAMS!!!!!
>>>>
>>>> Kev
>>>
>>> I know how it feels,hope it doesn't take 3 months (of no service
>>> at all) to sort out, as it did for me.
>>>
>>> Be careful as there are a few SKY brown noses on here who'll try &
>>> dis you & what ever you say. Haven't got to the bottom of why
>>> yet, but then again 'am I bothered ?' Don't think I am.
>>
>> 3 months!!! I frigging hope not, I rely on my BB connection.
>
> I'll see your 3 and raise to 4 months, with $ky still dicking about.
> On the last phone call they said that it is unlikely to ever work.
> Nice of them to let us know quickly.

More likely their exchange equipment will never work.

Do you know (roughly) how far you are from the exchange?