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  #1  
Old 07-04-2007, 11:21 PM
Default Compuserve SMTP



Anyone got any experience of using Compuserve email after moving to
Broadband with a different ISP? Not looking at it till tuesday but pal
reckons he can collect but not send. Tried auth smtp etc but not working
(provided he put correct settings in of course). Then I read that you
have to use CS as your ISP in one unrelated article. Surely this can't
be right? CS sold themselves on you being able to use them anywhere? Any
pointers would be appreciated before I drive the 30 miles to try and
sort it out with a T in the Park hangover!
--
Devs
"Punchdown Pete the old Kroner"


Devs
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  #2  
Old 07-05-2007, 02:16 AM
Lurch
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Posts: n/a
Default Re: Compuserve SMTP

On Wed, 4 Jul 2007 23:21:58 +0100, Devs <(E-Mail Removed)>
mused:

>Anyone got any experience of using Compuserve email after moving to
>Broadband with a different ISP? Not looking at it till tuesday but pal
>reckons he can collect but not send. Tried auth smtp etc but not working
>(provided he put correct settings in of course). Then I read that you
>have to use CS as your ISP in one unrelated article. Surely this can't
>be right? CS sold themselves on you being able to use them anywhere? Any
>pointers would be appreciated before I drive the 30 miles to try and
>sort it out with a T in the Park hangover!


Use the ISP's SMTP server.
--
Regards,
Stuart.
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  #3  
Old 07-05-2007, 09:31 AM
Devs
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Posts: n/a
Default Re: Compuserve SMTP

In message <(E-Mail Removed)>, Lurch
<(E-Mail Removed)> writes
>On Wed, 4 Jul 2007 23:21:58 +0100, Devs <(E-Mail Removed)>
>mused:
>
>>Anyone got any experience of using Compuserve email after moving to
>>Broadband with a different ISP? Not looking at it till tuesday but pal
>>reckons he can collect but not send. Tried auth smtp etc but not working
>>(provided he put correct settings in of course). Then I read that you
>>have to use CS as your ISP in one unrelated article. Surely this can't
>>be right? CS sold themselves on you being able to use them anywhere? Any
>>pointers would be appreciated before I drive the 30 miles to try and
>>sort it out with a T in the Park hangover!

>
>Use the ISP's SMTP server.


It doesn't like the CS email address. Apart from that the laptop moves
between several locations and getting the luddite owner to change the
server settings regularly is a non starter. Training them just to use
email and word has been bad enough.
--
Devs
"Punchdown Pete the old Kroner"
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  #4  
Old 07-05-2007, 10:00 AM
Graham
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Posts: n/a
Default Re: Compuserve SMTP


"Devs" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In message <(E-Mail Removed)>, Lurch
> <(E-Mail Removed)> writes
>>On Wed, 4 Jul 2007 23:21:58 +0100, Devs <(E-Mail Removed)>
>>mused:
>>
>>>Anyone got any experience of using Compuserve email after moving to
>>>Broadband with a different ISP? Not looking at it till tuesday but pal
>>>reckons he can collect but not send. Tried auth smtp etc but not working
>>>(provided he put correct settings in of course). Then I read that you
>>>have to use CS as your ISP in one unrelated article. Surely this can't
>>>be right? CS sold themselves on you being able to use them anywhere? Any
>>>pointers would be appreciated before I drive the 30 miles to try and
>>>sort it out with a T in the Park hangover!

>>
>>Use the ISP's SMTP server.

>
> It doesn't like the CS email address. Apart from that the laptop moves
> between several locations and getting the luddite owner to change the
> server settings regularly is a non starter. Training them just to use
> email and word has been bad enough.


Normally you can only send email using the email address that relates to
your ISP when you send via the ISP's SMTP server. There may still be
exceptions, but most ISPs have already tightened their security this way.
Under certain circumstances reputable ISPs will relay for other domains if
you can provide them with the necessary authority.

If you have a separate email account from another service provider (perhaps
associated with a website or domain that you own) then you can usually send
email throught their SMTP server, provided you authenticate correctly.
There are two possible exceptions:

a) some ISPs will not let you send to any smtp server other than their own.
It might be possible to work around this by configuring your email server to
work with a non-standard port. Given that the user wants to work from
several different locations you may find that it is impossible to send from
locations where the ISP has this limit. If remote working is essential then
one solution might be to provide a wireless internet connection, with the
attendant difficulties of limited wireless coverage.

b) the email account you have may be associated with a specific ADSL (or
dial-up) connection - such as Compuserve in your example. This ISP will
explicitly require you to connect using their ADSL service in order to
authenticate. If this is the case, then buy an email service from an ISP
that will let you use their mail servers from any connection.

This requires the user to understand what is going on - at least to some
extent. Given that this may well be impossible, perhaps you should
investigate whether Compuserve ovver a webmail service?

--
Graham J


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  #5  
Old 07-05-2007, 11:35 AM
Owain
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Posts: n/a
Default Re: Compuserve SMTP

Devs wrote:
>> Use the ISP's SMTP server.

> It doesn't like the CS email address.


Try putting the ISP email address in the From: and the CS mail address
in the ReplyTo: ?

Owain
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  #6  
Old 07-05-2007, 12:56 PM
Lurch
Guest
 
Posts: n/a
Default Re: Re: Compuserve SMTP

On Thu, 5 Jul 2007 10:00:07 +0100, "Graham" <(E-Mail Removed)>
mused:

>
>"Devs" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> In message <(E-Mail Removed)>, Lurch
>> <(E-Mail Removed)> writes
>>>On Wed, 4 Jul 2007 23:21:58 +0100, Devs <(E-Mail Removed)>
>>>mused:
>>>
>>>>Anyone got any experience of using Compuserve email after moving to
>>>>Broadband with a different ISP? Not looking at it till tuesday but pal
>>>>reckons he can collect but not send. Tried auth smtp etc but not working
>>>>(provided he put correct settings in of course). Then I read that you
>>>>have to use CS as your ISP in one unrelated article. Surely this can't
>>>>be right? CS sold themselves on you being able to use them anywhere? Any
>>>>pointers would be appreciated before I drive the 30 miles to try and
>>>>sort it out with a T in the Park hangover!
>>>
>>>Use the ISP's SMTP server.

>>
>> It doesn't like the CS email address. Apart from that the laptop moves
>> between several locations and getting the luddite owner to change the
>> server settings regularly is a non starter. Training them just to use
>> email and word has been bad enough.

>
>Normally you can only send email using the email address that relates to
>your ISP when you send via the ISP's SMTP server. There may still be
>exceptions, but most ISPs have already tightened their security this way.
>Under certain circumstances reputable ISPs will relay for other domains if
>you can provide them with the necessary authority.
>

Twaddle.

Normally you can send mail from any account via your ISP's SMTP
server.
--
Regards,
Stuart.
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  #7  
Old 07-05-2007, 02:34 PM
Devs
Guest
 
Posts: n/a
Default Re: Compuserve SMTP

In message <(E-Mail Removed)>, Owain
<(E-Mail Removed)> writes
>Try putting the ISP email address in the From: and the CS mail address
>in the ReplyTo: ?


That will get it out I'm sure it's just his pals won't know who it's
from!
--
Devs
"Punchdown Pete the old Kroner"
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  #8  
Old 07-05-2007, 02:48 PM
Devs
Guest
 
Posts: n/a
Default Re: Compuserve SMTP

In message <468cb30e$0$27846$(E-Mail Removed)>, Graham
<(E-Mail Removed)> writes
>This requires the user to understand what is going on - at least to some
>extent. Given that this may well be impossible, perhaps you should
>investigate whether Compuserve ovver a webmail service?


Thanks for trying to explain but I know all this already. In the absence
of someone with experience of this particular situation I will try and
use a 3rd party authenticated SMTP. It works from here with his CS
address, so hopefully his ISP will not grab hold of it as some do. Will
find out on Tues.
--
Devs
"Punchdown Pete the old Kroner"
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  #9  
Old 07-05-2007, 10:13 PM
Nicola Redwood
Guest
 
Posts: n/a
Default Re: Compuserve SMTP


"Devs" <(E-Mail Removed)> wrote in message
news:$(E-Mail Removed)...
> In message <(E-Mail Removed)>, Owain
> <(E-Mail Removed)> writes
>>Try putting the ISP email address in the From: and the CS mail address in
>>the ReplyTo: ?

>
> That will get it out I'm sure it's just his pals won't know who it's from!
> --
> Devs
> "Punchdown Pete the old Kroner"


You just need to use the ISP's SMTP server and depending on whether or not
they require it, authentication.
No need to change the sending email address.
I use the SMTP server for my Yahoo! Plus account for example, which uses
authentication and because my ISP block outgoing connections on port 25, I
use port 587 which Yahoo! support instead.
Had a CS account for years and done this with many ISP's ADSL and dial-up


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  #10  
Old 07-05-2007, 10:36 PM
Mortimer
Guest
 
Posts: n/a
Default Re: Compuserve SMTP

"Nicola Redwood" <nicolaexternal-(E-Mail Removed)> wrote in message
news:f6jmt0$cqi$(E-Mail Removed)...
>
> "Devs" <(E-Mail Removed)> wrote in message
> news:$(E-Mail Removed)...
>> In message <(E-Mail Removed)>, Owain
>> <(E-Mail Removed)> writes
>>>Try putting the ISP email address in the From: and the CS mail address in
>>>the ReplyTo: ?

>>
>> That will get it out I'm sure it's just his pals won't know who it's
>> from!
>> --
>> Devs
>> "Punchdown Pete the old Kroner"

>
> You just need to use the ISP's SMTP server and depending on whether or not
> they require it, authentication.
> No need to change the sending email address.
> I use the SMTP server for my Yahoo! Plus account for example, which uses
> authentication and because my ISP block outgoing connections on port 25, I
> use port 587 which Yahoo! support instead.
> Had a CS account for years and done this with many ISP's ADSL and dial-up


I think what the OP is trying to achieve is a single OE mail account which
can be used for any ISP, given that he said the laptop was used in various
places.

I thought the whole point of authenticated SMTP was to allow this
portability: you prove that you have an account on the SMTP server that you
are using, so as to allow that server to be accessed from "foreign" ISPs
which won't have validated you via the dial-up or broadband account logon.

You do get some ISPs that won't co-operate either way: Wanadoo would only
let you access their own SMTP server (and no other) while you were connected
via a Wanadoo connection, but they would not allow access to their server
(even with authentication) from any other ISP. I think the server refused to
respond, without even getting to authentication. Stalemate. As for
configuring using different ports than 25/110 - well that wasn't on the crib
sheet used by the Indian call-centre, so I got no joy when I tried to find
out if there was a way of circumventing the restriction. Have you noticed
how Indian call-centres will try to convince you that you don't have a
problem if you ask a question that's not on their list? ;-)

This was for a non-computer-literate user who wanted to be able to send
email from his new laptop both from his home (Wanadoo) connection and his
work (non-Wanadoo) connection, and couldn;t get his brain around switiching
between two OE accounts (with different SMTP servers configured) depending
on where he would be when he actually pressed Send/Receive.


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