Tiscali Service update: Outbound email

Just had this in my Tiscali Inbox

"Email service update

A number of customers have reported that emails sent from their Tiscali
email accounts have not been received.

We have identified that the issue was caused by spammers abusing our email
service, and it has been our highest priority to resolve this. We believe
that the service has been restored for the majority of our customers. Our
engineers are continuing to carry out tests to ensure that the service is
100% restored.

If you have sent important emails in the last couple of weeks and are
concerned that they may not have been received, we recommend you retrieve
the relevant mails from your 'Sent Items' folder and re-send them (Tiscali
webmail saves all the email you send automatically, as does other popular
email software such as Outlook Express).

There have been no reported problems with incoming mail.

Please accept our sincere apologies for any inconvenience this may have
caused you. We'll continue to monitor email performance closely to ensure
there are no further problems.

Further communication and FAQs will follow later.
Kind regards,
The Tiscali Team"




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Tested on: 05/06/2007 09:39:19
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lon

"lon" <(E-Mail Removed)> wrote in message
news:f437g4$25v$(E-Mail Removed)...
> Just had this in my Tiscali Inbox
>
> "Email service update
>
> A number of customers have reported that emails sent from their Tiscali
> email accounts have not been received.
>
> We have identified that the issue was caused by spammers abusing our email
> service, and it has been our highest priority to resolve this. We believe
> that the service has been restored for the majority of our customers. Our
> engineers are continuing to carry out tests to ensure that the service is
> 100% restored.
>

All they need to do now is get their broadband availability database
up-to-date now ! According to them I cannot get ADSL Max, even though Ive
had it for 12 months.......

Where do they get their data from? Obviously not BT as they have the
correct data !!!!!!!!!!!!!

Steve wrote:
> "lon" <(E-Mail Removed)> wrote in message
> news:f437g4$25v$(E-Mail Removed)...
>
>>Just had this in my Tiscali Inbox
>>
>>"Email service update
>>
>>A number of customers have reported that emails sent from their Tiscali
>>email accounts have not been received.
>>
>>We have identified that the issue was caused by spammers abusing our email
>>service, and it has been our highest priority to resolve this. We believe
>>that the service has been restored for the majority of our customers. Our
>>engineers are continuing to carry out tests to ensure that the service is
>>100% restored.
>>
>
>
> All they need to do now is get their broadband availability database
> up-to-date now ! According to them I cannot get ADSL Max, even though Ive
> had it for 12 months.......
>
> Where do they get their data from? Obviously not BT as they have the
> correct data !!!!!!!!!!!!!
>
The 'story on the street' was that it had nothing to do with spammers
- just cr*p mail systems.
Even dialling in to Tiscali and sending a mail to oneself didn't work!
In other words just keeping within their systems.
Unless Tiscali were blocking their own servers?

Mike

"m" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
> Steve wrote:
>> "lon" <(E-Mail Removed)> wrote in message
>> news:f437g4$25v$(E-Mail Removed)...
>>
>>>Just had this in my Tiscali Inbox
>>>
>>>"Email service update
>>>
>>>A number of customers have reported that emails sent from their Tiscali
>>>email accounts have not been received.
>>>
>>>We have identified that the issue was caused by spammers abusing our
>>>email
>>>service, and it has been our highest priority to resolve this. We believe
>>>that the service has been restored for the majority of our customers. Our
>>>engineers are continuing to carry out tests to ensure that the service is
>>>100% restored.
>>>
>>
>>
>> All they need to do now is get their broadband availability database
>> up-to-date now ! According to them I cannot get ADSL Max, even though
>> Ive
>> had it for 12 months.......
>>
>> Where do they get their data from? Obviously not BT as they have the
>> correct data !!!!!!!!!!!!!
>>
> The 'story on the street' was that it had nothing to do with spammers -
> just cr*p mail systems.
> Even dialling in to Tiscali and sending a mail to oneself didn't work! In
> other words just keeping within their systems.
> Unless Tiscali were blocking their own servers?
>
> Mike
>
>

That's because Tiscali are bending the truth - there was some kind of
hardware failure
I know several people who run their own mail servers and they don't do any
spam filtering whatsoever and they weren't receivifng Tiscali emails

It was on, or about, Tue, 05 Jun 2007 09:39:17 +0100, that as I was
halfway through a large jam doughnut, lon wrote:

> Just had this in my Tiscali Inbox
>
> "Email service update
>
> A number of customers have reported that emails sent from their Tiscali
> email accounts have not been received.
>
> We have identified that the issue was caused by spammers abusing our
> email service, and it has been our highest priority to resolve this. We
> believe that the service has been restored for the majority of our
> customers. Our engineers are continuing to carry out tests to ensure
> that the service is 100% restored.
>
> If you have sent important emails in the last couple of weeks and are
> concerned that they may not have been received, we recommend you
> retrieve the relevant mails from your 'Sent Items' folder and re-send
> them (Tiscali webmail saves all the email you send automatically, as
> does other popular email software such as Outlook Express).
>
> There have been no reported problems with incoming mail.
>
> Please accept our sincere apologies for any inconvenience this may have
> caused you. We'll continue to monitor email performance closely to
> ensure there are no further problems.
>
> Further communication and FAQs will follow later. Kind regards,
> The Tiscali Team"

Blacklisted at SORBS:
http://www.theregister.co.uk/2007/06...l_spam_doubts/