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Eclipse Evolution and FUP

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  #1  
Old 04-19-2007, 11:32 AM
Default Eclipse Evolution and FUP



What I find attractive about Evolution is that peak hours are described
as 6-12pm every day, which would suit me just fine. However, I don't
quite know how to interpret the FUP.

Can someone on Option 1 or 2 please confirm/clarify these things for me:

- if you stay within your monthly peak hour allowance, there is no
traffic shaping, even if, perhaps, you use all your allowance in one day?

- is off-peak allowance really unlimited? I can't imagine doing it for
one minute, but if I downloaded 100GB over the month would they start
restricting? More to the point, I suppose, does anyone know at what
point they might start throttling your account?

Yep, I have been to the website and raised the query with their CS, but
I reckon you always get a better feel from the users.


Bypass
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  #2  
Old 04-20-2007, 01:51 PM
Jon
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Default Re: Eclipse Evolution and FUP

They don't need to throttle anything because it's so slow all the time,
used to be a great ISP, now a load of shit.

Bypass wrote:
> What I find attractive about Evolution is that peak hours are described
> as 6-12pm every day, which would suit me just fine. However, I don't
> quite know how to interpret the FUP.
>
> Can someone on Option 1 or 2 please confirm/clarify these things for me:
>
> - if you stay within your monthly peak hour allowance, there is no
> traffic shaping, even if, perhaps, you use all your allowance in one day?
>
> - is off-peak allowance really unlimited? I can't imagine doing it for
> one minute, but if I downloaded 100GB over the month would they start
> restricting? More to the point, I suppose, does anyone know at what
> point they might start throttling your account?
>
> Yep, I have been to the website and raised the query with their CS, but
> I reckon you always get a better feel from the users.

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  #3  
Old 04-20-2007, 02:58 PM
Roger
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Default Re: Eclipse Evolution and FUP

Forgive the top posting but it makes it easier to respond to Jon, responding
to bypass

Eclipse has become (at least on my Exchange) hopeless! My line with Eclipse
slowed to 200 kbps or so (from 1.8 Mbps) and after weeks their useless
technical support team had not helped at all. I migrated to Zen and 1.8 Mbps
was restored straightaway. They say they don't throttle (presumably because
if they did your line would stop altogether!)

Roger

"Jon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> They don't need to throttle anything because it's so slow all the time,
> used to be a great ISP, now a load of shit.
>
> Bypass wrote:
> > What I find attractive about Evolution is that peak hours are described
> > as 6-12pm every day, which would suit me just fine. However, I don't
> > quite know how to interpret the FUP.
> >
> > Can someone on Option 1 or 2 please confirm/clarify these things for me:
> >
> > - if you stay within your monthly peak hour allowance, there is no
> > traffic shaping, even if, perhaps, you use all your allowance in one
> > day?
> >
> > - is off-peak allowance really unlimited? I can't imagine doing it for
> > one minute, but if I downloaded 100GB over the month would they start
> > restricting? More to the point, I suppose, does anyone know at what
> > point they might start throttling your account?
> >
> > Yep, I have been to the website and raised the query with their CS, but
> > I reckon you always get a better feel from the users.


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  #4  
Old 04-26-2007, 02:25 AM
NoNeedToKnow
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Default Re: Eclipse Evolution and FUP

On 20 Apr 2007 14:58 +0100, "Roger" <(E-Mail Removed)> wrote:

>Eclipse has become (at least on my Exchange) hopeless! My line with Eclipse
>slowed to 200 kbps or so (from 1.8 Mbps) and after weeks their useless
>technical support team had not helped at all. I migrated to Zen and 1.8 Mbps
>was restored straightaway. They say they don't throttle (presumably because
>if they did your line would stop altogether!)


Horses for courses - I've had no problems with Eclipse in past 10+
months on their 14.99 Evolution level 1 account. Generally d/l
30-50 GB a month (mostly outside the 1800-0000 peak time,
though did get a stock letter recommending Evolution 2!)
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  #5  
Old 04-26-2007, 02:35 AM
NoNeedToKnow
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Default Re: Eclipse Evolution and FUP

On 19 Apr 2007 11:32 +0100, Bypass <(E-Mail Removed)> wrote:

>Can someone on Option 1 or 2 please confirm/clarify these things for me:


I'm on Evolution 1, and have been from most of a year now.

>- if you stay within your monthly peak hour allowance, there is no
>traffic shaping, even if, perhaps, you use all your allowance in one day?


I've seen nothing to suggest traffic shaping only applies at peak
times... As far as I am concerned, people on levels 2/3/4 will
always have higher priority than me, on level 1. The only thing
that's different in peak hours is that traffic will be counted against
the monthly allowance

>- is off-peak allowance really unlimited? I can't imagine doing it for
>one minute, but if I downloaded 100GB over the month would they start
>restricting? More to the point, I suppose, does anyone know at what
>point they might start throttling your account?


They seem more likely to 'require' you to upgrade to a higher level
as their options seem limited - there's no mention of individuals on
different speeds, just " level 4 gets greater priority than 3, 2, 1".
We stream audio and video most days, sometimes for hours (at
least 3 Windows PCs here, plus iMac and linux) such as when the
Snooker is on, with different snooker games being available. I'd
expect traffic this month to reach 40-50 GB (where ~30 GB is a
minimum most months). Lots of complaints about poor speeds,
eg on dslzoneuk.net and lately some speed tests have been a
bit low... if you expect 50/ 75/ 100 GB I'd go for lev 2/ 3/ 4.
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