192.168.2.1 does nothing

Error received: Internet Explorer cannot display the webpage ....

- Not Running Windows Firewall
- Not Running ANYTHING (that i know of) which would interfere with this
- Reset Router 20 times
- Broadband utility is useless as well since option is greyed out


I need to enable ports but I cannot manage the router.






bradse

Can you open a Command Prompt (not Start/Run) and type in "ping 192.168.2.1"
(without the quotation marks) successfully? If not, you may have reset the
router's IP address at some point.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"bradse" <(E-Mail Removed)> wrote in message
news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
> Error received: Internet Explorer cannot display the webpage ....
>
> - Not Running Windows Firewall
> - Not Running ANYTHING (that i know of) which would interfere with this
> - Reset Router 20 times
> - Broadband utility is useless as well since option is greyed out
>
>
> I need to enable ports but I cannot manage the router.
>
>
>
>

Yes I can ping 192.168.2.1 ... my configuration is:

PC -> MN-500 -> Comcast Router (to internet)

I have tried connecting with and without the comcast router plugged in...

What next?




"Chris H." wrote:

> Can you open a Command Prompt (not Start/Run) and type in "ping 192.168.2.1"
> (without the quotation marks) successfully? If not, you may have reset the
> router's IP address at some point.
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "bradse" <(E-Mail Removed)> wrote in message
> news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
> > Error received: Internet Explorer cannot display the webpage ....
> >
> > - Not Running Windows Firewall
> > - Not Running ANYTHING (that i know of) which would interfere with this
> > - Reset Router 20 times
> > - Broadband utility is useless as well since option is greyed out
> >
> >
> > I need to enable ports but I cannot manage the router.
> >
> >
> >
> >
>
>
>

The Comcast router doesn't offer wireless? You may be having the same IP
address on both the Comcast router and the MN-500, so in effect you're
trying to talk with the Comcast router and that is probably being blocked.
You cannot have two routers set up like that. The documentation on the
MN-500 is available here: http://support.microsoft.com/kb/902461
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"bradse" <(E-Mail Removed)> wrote in message
news:38F74B9A-6614-413D-BE82-(E-Mail Removed)...
>
> Yes I can ping 192.168.2.1 ... my configuration is:
>
> PC -> MN-500 -> Comcast Router (to internet)
>
> I have tried connecting with and without the comcast router plugged in...
>
> What next?
>
>
>
>
> "Chris H." wrote:
>
>> Can you open a Command Prompt (not Start/Run) and type in "ping
>> 192.168.2.1"
>> (without the quotation marks) successfully? If not, you may have reset
>> the
>> router's IP address at some point.
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "bradse" <(E-Mail Removed)> wrote in message
>> news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
>> > Error received: Internet Explorer cannot display the webpage ....
>> >
>> > - Not Running Windows Firewall
>> > - Not Running ANYTHING (that i know of) which would interfere with this
>> > - Reset Router 20 times
>> > - Broadband utility is useless as well since option is greyed out
>> >
>> >
>> > I need to enable ports but I cannot manage the router.
>> >
>> >
>> >
>> >
>>
>>
>>

Ok - let me be absolutely clear. I have had the following configuration
working for 3 years:

PC -> MN-500 -> RCA Cable Modem.
1 hardwire network cable to this machine, 3 other machines on wireless.

I have purchased some games that require ports to be open. I need to open
those ports on the MN-500.

- The Microsoft Broadband Network Setup Wizard cannot detect the MN-500
- The address 192.168.2.1 does nothing
- The management tool is greyed out under the Microsoft Broadbank Netowork
Utility
- All Windows Firewall is disabled
- All virus scan is disable
- Browser Trusted sites include 192.168.2.1 with everything set to low
- I have even tried a mozilla browser against 192.168.2.1
- I have reset/rebooted over 10 times (all modems & machines).


Before I spend $100 on another product - I really would like to be able to
admin the Router at http://192.168.2.1 ....


"Chris H." wrote:

> The Comcast router doesn't offer wireless? You may be having the same IP
> address on both the Comcast router and the MN-500, so in effect you're
> trying to talk with the Comcast router and that is probably being blocked.
> You cannot have two routers set up like that. The documentation on the
> MN-500 is available here: http://support.microsoft.com/kb/902461
> --
> Chris H.
> Microsoft Windows MVP/Tablet PC
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "bradse" <(E-Mail Removed)> wrote in message
> news:38F74B9A-6614-413D-BE82-(E-Mail Removed)...
> >
> > Yes I can ping 192.168.2.1 ... my configuration is:
> >
> > PC -> MN-500 -> Comcast Router (to internet)
> >
> > I have tried connecting with and without the comcast router plugged in...
> >
> > What next?
> >
> >
> >
> >
> > "Chris H." wrote:
> >
> >> Can you open a Command Prompt (not Start/Run) and type in "ping
> >> 192.168.2.1"
> >> (without the quotation marks) successfully? If not, you may have reset
> >> the
> >> router's IP address at some point.
> >> --
> >> Chris H.
> >> Microsoft Windows MVP/Tablet PC
> >> Tablet Creations - http://nicecreations.us/
> >> Associate Expert
> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
> >>
> >>
> >> "bradse" <(E-Mail Removed)> wrote in message
> >> news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
> >> > Error received: Internet Explorer cannot display the webpage ....
> >> >
> >> > - Not Running Windows Firewall
> >> > - Not Running ANYTHING (that i know of) which would interfere with this
> >> > - Reset Router 20 times
> >> > - Broadband utility is useless as well since option is greyed out
> >> >
> >> >
> >> > I need to enable ports but I cannot manage the router.
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>

If you cannot access the router at 192.168.2.1, then that probably is not
the IP address. You could always use the little reset hole on the backside
of the MN-500 with a pen tip or a wire paper clip, and hold it until the
lights start flashing orange (about five seconds or so). That would reset
the router to "factory" and the IP to the 192.168.2.1 address.

Then again, perhaps the router has plain gone bad. They do that, and the
MN-500 is a pretty old product now (in fact Microsoft hasn't been making
either your router or the MN-700 for several years.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"bradse" <(E-Mail Removed)> wrote in message
news:910B9018-F408-44AE-8B2B-(E-Mail Removed)...
>
> Ok - let me be absolutely clear. I have had the following configuration
> working for 3 years:
>
> PC -> MN-500 -> RCA Cable Modem.
> 1 hardwire network cable to this machine, 3 other machines on wireless.
>
> I have purchased some games that require ports to be open. I need to
> open
> those ports on the MN-500.
>
> - The Microsoft Broadband Network Setup Wizard cannot detect the MN-500
> - The address 192.168.2.1 does nothing
> - The management tool is greyed out under the Microsoft Broadbank Netowork
> Utility
> - All Windows Firewall is disabled
> - All virus scan is disable
> - Browser Trusted sites include 192.168.2.1 with everything set to low
> - I have even tried a mozilla browser against 192.168.2.1
> - I have reset/rebooted over 10 times (all modems & machines).
>
>
> Before I spend $100 on another product - I really would like to be able to
> admin the Router at http://192.168.2.1 ....
>
>
> "Chris H." wrote:
>
>> The Comcast router doesn't offer wireless? You may be having the same IP
>> address on both the Comcast router and the MN-500, so in effect you're
>> trying to talk with the Comcast router and that is probably being
>> blocked.
>> You cannot have two routers set up like that. The documentation on the
>> MN-500 is available here: http://support.microsoft.com/kb/902461
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "bradse" <(E-Mail Removed)> wrote in message
>> news:38F74B9A-6614-413D-BE82-(E-Mail Removed)...
>> >
>> > Yes I can ping 192.168.2.1 ... my configuration is:
>> >
>> > PC -> MN-500 -> Comcast Router (to internet)
>> >
>> > I have tried connecting with and without the comcast router plugged
>> > in...
>> >
>> > What next?
>> >
>> >
>> >
>> >
>> > "Chris H." wrote:
>> >
>> >> Can you open a Command Prompt (not Start/Run) and type in "ping
>> >> 192.168.2.1"
>> >> (without the quotation marks) successfully? If not, you may have
>> >> reset
>> >> the
>> >> router's IP address at some point.
>> >> --
>> >> Chris H.
>> >> Microsoft Windows MVP/Tablet PC
>> >> Tablet Creations - http://nicecreations.us/
>> >> Associate Expert
>> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
>> >>
>> >>
>> >> "bradse" <(E-Mail Removed)> wrote in message
>> >> news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
>> >> > Error received: Internet Explorer cannot display the webpage ....
>> >> >
>> >> > - Not Running Windows Firewall
>> >> > - Not Running ANYTHING (that i know of) which would interfere with
>> >> > this
>> >> > - Reset Router 20 times
>> >> > - Broadband utility is useless as well since option is greyed out
>> >> >
>> >> >
>> >> > I need to enable ports but I cannot manage the router.
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

on XP or Vista please open a cmd prompt and run

ipconfig /all [enter]

copy the entire contents of the output to the clipboard and paste
into a reply here (text, not a graphic)

On Sun, 11 Feb 2007 17:59:00 -0800, bradse
<(E-Mail Removed)> wrote:

>
>Ok - let me be absolutely clear. I have had the following configuration
>working for 3 years:
>
>PC -> MN-500 -> RCA Cable Modem.
>1 hardwire network cable to this machine, 3 other machines on wireless.
>
>I have purchased some games that require ports to be open. I need to open
>those ports on the MN-500.
>
>- The Microsoft Broadband Network Setup Wizard cannot detect the MN-500
>- The address 192.168.2.1 does nothing
>- The management tool is greyed out under the Microsoft Broadbank Netowork
>Utility
>- All Windows Firewall is disabled
>- All virus scan is disable
>- Browser Trusted sites include 192.168.2.1 with everything set to low
>- I have even tried a mozilla browser against 192.168.2.1
>- I have reset/rebooted over 10 times (all modems & machines).
>
>
>Before I spend $100 on another product - I really would like to be able to
>admin the Router at http://192.168.2.1 ....
>
>
>"Chris H." wrote:
>
>> The Comcast router doesn't offer wireless? You may be having the same IP
>> address on both the Comcast router and the MN-500, so in effect you're
>> trying to talk with the Comcast router and that is probably being blocked.
>> You cannot have two routers set up like that. The documentation on the
>> MN-500 is available here: http://support.microsoft.com/kb/902461
>> --
>> Chris H.
>> Microsoft Windows MVP/Tablet PC
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "bradse" <(E-Mail Removed)> wrote in message
>> news:38F74B9A-6614-413D-BE82-(E-Mail Removed)...
>> >
>> > Yes I can ping 192.168.2.1 ... my configuration is:
>> >
>> > PC -> MN-500 -> Comcast Router (to internet)
>> >
>> > I have tried connecting with and without the comcast router plugged in...
>> >
>> > What next?
>> >
>> >
>> >
>> >
>> > "Chris H." wrote:
>> >
>> >> Can you open a Command Prompt (not Start/Run) and type in "ping
>> >> 192.168.2.1"
>> >> (without the quotation marks) successfully? If not, you may have reset
>> >> the
>> >> router's IP address at some point.
>> >> --
>> >> Chris H.
>> >> Microsoft Windows MVP/Tablet PC
>> >> Tablet Creations - http://nicecreations.us/
>> >> Associate Expert
>> >> Expert Zone - www.microsoft.com/windowsxp/expertzone
>> >>
>> >>
>> >> "bradse" <(E-Mail Removed)> wrote in message
>> >> news:08E7C676-AF40-4411-8A25-(E-Mail Removed)...
>> >> > Error received: Internet Explorer cannot display the webpage ....
>> >> >
>> >> > - Not Running Windows Firewall
>> >> > - Not Running ANYTHING (that i know of) which would interfere with this
>> >> > - Reset Router 20 times
>> >> > - Broadband utility is useless as well since option is greyed out
>> >> >
>> >> >
>> >> > I need to enable ports but I cannot manage the router.
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I have just attempted to walk my father thru the steps to get into the
MN-500 management tool, but it seems to not be able to resolve the
router IP (I have set it up for 172.16.2.1). I used that router myself
for 3+ years and never had a problem accessing the mgmt tool. Now, for
the same reason as the original poster - port forwarding - I am now
unable to get into the mgmt tool.

I've pinged the router - check!
I've tried accessing the router wbe page directly (172.16.2.1) -
failed! (it can't find it and then uses the default search engine to
locate it, which obviously fails to do anything relevant)

My internet connection works fine. I have 1 desktop, 1 laptop (at the
moment) connected and as is fine from a basic usage standpoint. I am an
Admin on the local desktop that I am trying to access the Mgmt tool
from. I wasn't able to access the mgmt tool from the laptop either
(which I am NOT an Admin on - work machine).

So, my question is simple:
- How do I gain access to the MN-500 Mgmt Tool ??

The added problem to this is that I'm trying to help my father do this
remotely over the phone, so getting screen shots/scrapes isn't readily
accessible at the time. This problem was discovered when I attempted to
Remote Assist (via MSN Msger 8) first. Then, the web cam feature would
not connect either.

Any insight (besides buying a new router) would be greatly
appreciated!!
Thanks in advance.
JCH


--
jchouse14
------------------------------------------------------------------------
jchouse14's Profile: http://forums.techarena.in/member.php?userid=39931
View this thread: http://forums.techarena.in/showthread.php?t=679715

http://forums.techarena.in

Sounds like the other thread with the same issue on the IP address and the
MN-500. Please see that one. The IP address you're listing here is
normally one for the Wide Area Network (WAN) furnished by an Internet
Service Provider, and not the Local Area Network (LAN) IP addressed used on
private networks.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
http://forums.mobilepcworld.net
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"jchouse14" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have just attempted to walk my father thru the steps to get into the
> MN-500 management tool, but it seems to not be able to resolve the
> router IP (I have set it up for 172.16.2.1). I used that router myself
> for 3+ years and never had a problem accessing the mgmt tool. Now, for
> the same reason as the original poster - port forwarding - I am now
> unable to get into the mgmt tool.
>
> I've pinged the router - check!
> I've tried accessing the router wbe page directly (172.16.2.1) -
> failed! (it can't find it and then uses the default search engine to
> locate it, which obviously fails to do anything relevant)
>
> My internet connection works fine. I have 1 desktop, 1 laptop (at the
> moment) connected and as is fine from a basic usage standpoint. I am an
> Admin on the local desktop that I am trying to access the Mgmt tool
> from. I wasn't able to access the mgmt tool from the laptop either
> (which I am NOT an Admin on - work machine).
>
> So, my question is simple:
> - How do I gain access to the MN-500 Mgmt Tool ??
>
> The added problem to this is that I'm trying to help my father do this
> remotely over the phone, so getting screen shots/scrapes isn't readily
> accessible at the time. This problem was discovered when I attempted to
> Remote Assist (via MSN Msger 8) first. Then, the web cam feature would
> not connect either.
>
> Any insight (besides buying a new router) would be greatly
> appreciated!!
> Thanks in advance.
> JCH
>
>
> --
> jchouse14
> ------------------------------------------------------------------------
> jchouse14's Profile: http://forums.techarena.in/member.php?userid=39931
> View this thread: http://forums.techarena.in/showthread.php?t=679715
>
> http://forums.techarena.in
>

while 172.16.2.1 is a valid private class address and should work,
you may need to explicitly use http:// in front of it. I've seen
failures with users not using it.

if this fails after power cycling the router, it is time for the
full reset to factory defaults. while you are resisting buying a
new router, don't you want your father to have the protection and
security that a modern router provides?

On Sun, 20 Jan 2008 04:13:40 +0530, jchouse14
<(E-Mail Removed)> wrote:

>
>I have just attempted to walk my father thru the steps to get into the
>MN-500 management tool, but it seems to not be able to resolve the
>router IP (I have set it up for 172.16.2.1). I used that router myself
>for 3+ years and never had a problem accessing the mgmt tool. Now, for
>the same reason as the original poster - port forwarding - I am now
>unable to get into the mgmt tool.
>
>I've pinged the router - check!
>I've tried accessing the router wbe page directly (172.16.2.1) -
>failed! (it can't find it and then uses the default search engine to
>locate it, which obviously fails to do anything relevant)
>
>My internet connection works fine. I have 1 desktop, 1 laptop (at the
>moment) connected and as is fine from a basic usage standpoint. I am an
>Admin on the local desktop that I am trying to access the Mgmt tool
>from. I wasn't able to access the mgmt tool from the laptop either
>(which I am NOT an Admin on - work machine).
>
>So, my question is simple:
>- How do I gain access to the MN-500 Mgmt Tool ??
>
>The added problem to this is that I'm trying to help my father do this
>remotely over the phone, so getting screen shots/scrapes isn't readily
>accessible at the time. This problem was discovered when I attempted to
>Remote Assist (via MSN Msger 8) first. Then, the web cam feature would
>not connect either.
>
>Any insight (besides buying a new router) would be greatly
>appreciated!!
>Thanks in advance.
>JCH
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/