Sky Broadband

Being a sky subscriber I thought I would take advantage of their offer by
getting broadband on my main phone line at home.
I have a second line which has a business type ADSL connection on it, but I
thought it would be worth trying the Sky on the main number.
If it worked out I would get rid of the other connection because I don't
need that level of reliability at home.
Unfortunately their checker is saying its a cable line not a BT one which is
not true and there does not appear to be a way round this to contact them
for manual intervention.

Has anyone else had that problem and got round it?




Gordon Hudson

Gordon Hudson wrote:

> Being a sky subscriber I thought I would take advantage of their offer by
> getting broadband on my main phone line at home.
> I have a second line which has a business type ADSL connection on it, but I
> thought it would be worth trying the Sky on the main number.
> If it worked out I would get rid of the other connection because I don't
> need that level of reliability at home.
> Unfortunately their checker is saying its a cable line not a BT one which is
> not true and there does not appear to be a way round this to contact them
> for manual intervention.

Have you even asked them ? How about sending them a copy of your BT bill for
that number ?

If they are truly uncontactable how much do you really want to be a customer of
theirs ?


> Has anyone else had that problem and got round it?

Ofcom.

Graham

"Gordon Hudson" <(E-Mail Removed)> wrote in message
news:45cdbbde$0$759$(E-Mail Removed)...
> Being a sky subscriber I thought I would take advantage of their offer by
> getting broadband on my main phone line at home.
> I have a second line which has a business type ADSL connection on it, but
> I thought it would be worth trying the Sky on the main number.
> If it worked out I would get rid of the other connection because I don't
> need that level of reliability at home.
> Unfortunately their checker is saying its a cable line not a BT one which
> is not true and there does not appear to be a way round this to contact
> them for manual intervention.
>
> Has anyone else had that problem and got round it?

Why not go to: www.skyuser.co.uk

"Motion" <(E-Mail Removed)> wrote in message
news:eqkqqd$rsc$(E-Mail Removed)...
> "Gordon Hudson" <(E-Mail Removed)> wrote in message
> news:45cdbbde$0$759$(E-Mail Removed)...
>> Being a sky subscriber I thought I would take advantage of their offer by
>> getting broadband on my main phone line at home.
>> I have a second line which has a business type ADSL connection on it, but
>> I thought it would be worth trying the Sky on the main number.
>> If it worked out I would get rid of the other connection because I don't
>> need that level of reliability at home.
>> Unfortunately their checker is saying its a cable line not a BT one which
>> is not true and there does not appear to be a way round this to contact
>> them for manual intervention.
>>
>> Has anyone else had that problem and got round it?
>
> Why not go to: www.skyuser.co.uk

I will have a look thanks.