Unable to install Microsoft Explorer 6 Services Pack

I was doenloading some updates from Microsoft. I installed
Microsoft Internet Explorer 6 Service Pack.
When I restarted my computer to complete the installation
before running the explorer setup. A message was shown
setups configeration file could not upgrade one or more of
the system files ./.1 from ./.2 ./. : ./.2
The next message if windows fails to start run setup again
Press any key to continue
Setup has detected that a previous installation was not
completed
Yes run setup--------- tried this three times
No resume setup from beginning-----tried this three times
The new message after each try is installing web browser---
instals to 76% then message is unable to install all
components.
Close all applications and try again, which I did.
What do I do next?


vmmoulton@mail.drytel.net

If you are seeing "Windows Could Not Upgrade the File %1 from %2 %1: %2" then
what follows is probably of relevance.

First boot to DOS using a floppy and check whether you have a WININIT.INI
file in your C:\WINDOWS folder. If present rename it to something like
wininit.old and try booting again. It is also probable that you will have to
repeat the last software install or update that you made. See MS KB283069 -
"Error Message: (http://support.microsoft.com?kbid=283069).

If you can't find a wininit.ini file then I suspect your problem is due to the
C:\_RESTORE\TEMP folder having around 64K files in it which is the limit
(2**16) for the number of files that can be located in a folder using the
FAT32 filing system. This can also lead to the "Cannot upgrade file %1 from
%2.." message when booting. I suggest you try deleting the _RESTORE folder
with the loss of any system restore checkpoints you might have (not that I
think they are now usable) and see if that solves the problem. [BTW do you
have any Symantec applications installed? I ask because LiveUpdate is
implicated in this problem.] Delete the folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or without)
CD-ROM support" otherwise the ATTRIB command will not be available.
b) At the DOS A:\> prompt, type:

ATTRIB -H -S -R C:\_RESTORE
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC

Another problem though is that the update you were doing was probably never
completed so your system may still be unusable. If however it does manage to
boot then
e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:
System | Performance | File System | Hard Disk and adjust the restore slider
to your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.
--
Mike Maltby MS-MVP
(E-Mail Removed)


(E-Mail Removed) <(E-Mail Removed)> wrote:

> I was doenloading some updates from Microsoft. I installed
> Microsoft Internet Explorer 6 Service Pack.
> When I restarted my computer to complete the installation
> before running the explorer setup. A message was shown
> setups configeration file could not upgrade one or more of
> the system files ./.1 from ./.2 ./. : ./.2
> The next message if windows fails to start run setup again
> Press any key to continue
> Setup has detected that a previous installation was not
> completed
> Yes run setup--------- tried this three times
> No resume setup from beginning-----tried this three times
> The new message after each try is installing web browser---
> instals to 76% then message is unable to install all
> components.
> Close all applications and try again, which I did.
> What do I do next?