Losing packets

Hi gurus.

I have this question for you and hope that you guys can help me. I have a
remote office, they are connected with us via VPN, on the remote office
there is a DC and dns server as well, back on this side I have a DC and dns
serer also.
all my user at the remote office connects to our server on location (local)
by remote desktop conection and has worked fine, yesterday all of them
dropped off and I could not ping the remote server but my user could use the
internet, if the router were up and running how come the rdp connection were
lost, even thu the server was down the vpn was up.

Thanks in any light, this my be easy for you guys.

Thanks a bunch


naguaramipana

In news:9D827364-8CC7-4EB0-98C3-(E-Mail Removed),
naguaramipana <(E-Mail Removed)> typed:
> Hi gurus.
>
> I have this question for you and hope that you guys can help me. I
> have a remote office, they are connected with us via VPN, on the
> remote office there is a DC and dns server as well, back on this side
> I have a DC and dns serer also.

And they're both in their own AD site/subnet?

> all my user at the remote office connects to our server on location
> (local) by remote desktop conection and has worked fine, yesterday
> all of them dropped off and I could not ping the remote server

Could they ping you?

> but my
> user could use the internet,

> if the router were up and running how
> come the rdp connection were lost, even thu the server was down the
> vpn was up.

How do you know the VPN was up? Just because their internet connection was
still working doesn't mean the tunnel was still up. If they couldn't ping
your server from their side, and you couldn't ping anything on their side,
it sounds like your VPN tunnel wasn't working.

I don't know what kind of VPN you're using, but if you're using
routers/firewalls as endpoints, there may be logging you can look at.


>
> Thanks in any light, this my be easy for you guys.
>
> Thanks a bunch

Thanks L

1) yes remote has the 1.0 and my local has the 0.0
2) my bad, I really did not try that as individual but I could not see or
ping my dc
3) We have a single setup, two vpn Linksys VPN router, I check the router
status and the VPN was connected.

Thanks L, thanks a bunch


"Lanwench [MVP - Exchange]" wrote:

> In news:9D827364-8CC7-4EB0-98C3-(E-Mail Removed),
> naguaramipana <(E-Mail Removed)> typed:
> > Hi gurus.
> >
> > I have this question for you and hope that you guys can help me. I
> > have a remote office, they are connected with us via VPN, on the
> > remote office there is a DC and dns server as well, back on this side
> > I have a DC and dns serer also.
>
> And they're both in their own AD site/subnet?
>
> > all my user at the remote office connects to our server on location
> > (local) by remote desktop conection and has worked fine, yesterday
> > all of them dropped off and I could not ping the remote server
>
> Could they ping you?
>
> > but my
> > user could use the internet,
>
> > if the router were up and running how
> > come the rdp connection were lost, even thu the server was down the
> > vpn was up.
>
> How do you know the VPN was up? Just because their internet connection was
> still working doesn't mean the tunnel was still up. If they couldn't ping
> your server from their side, and you couldn't ping anything on their side,
> it sounds like your VPN tunnel wasn't working.
>
> I don't know what kind of VPN you're using, but if you're using
> routers/firewalls as endpoints, there may be logging you can look at.
>
>
> >
> > Thanks in any light, this my be easy for you guys.
> >
> > Thanks a bunch
>
>
>
>