Can't get PC to talk to router

Trying to help a friend get on broadband. She's got a Netgear ADSL2+
modem/router (can't remember the exact model but in this case I don't think
it'll matter) and her line has been ADSL activated by the ISP.

Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs for
her. Windows XP Home detected it and installed it straight away so I then
shut down the PC, connected the ethernet cable, powered up the modem/router
and a few minutes later powered up the PC.

A label on the underside of the modem/router says that access is via
http://192.168.0.1 username "admin" password "password" but when we open
Internet Explorer and try to go to http://192.168.0.1 we just get a "Cannot
find server" message.

If I'm reading it right (and I may well not be) ipconfig shows that the 3com
nic has been assigned an ip address of 169.254.81.220 by Windows (this is
without even having the modem/router connected). I tried ipconfig /release
and ipconfig /renew but got the following error message:

*An error occurred while renewing interface Local Area Connection 4: an
operation was attempted on something that is not a socket*

First thing that struck me as odd was that, although it's listed as Local
Area Connection 4, it's the only one, so where/what happened to the first
3 - or maybe that's irrelevant?

Something that may or may not be relevant is that she used to be on AOL.
I've used Add/Remove programs in Control Panel to get rid of anything with
AOL in the title but could that have something to do with it?

Thanks for any help,

John.




John

"Can't get PC to talk to router"...have you tried councelling? =o)

If you're not using DHCP, then be sure to specify IP for the computer,
subnet and gateway....under TCP/IP in Network connections.

If you are using DHCP, make sure Obtain an IP address is specified under TCP
in Network connections.

Did you run the network setup wizard?




"John" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Trying to help a friend get on broadband. She's got a Netgear ADSL2+
> modem/router (can't remember the exact model but in this case I don't
> think it'll matter) and her line has been ADSL activated by the ISP.
>
> Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs
> for her. Windows XP Home detected it and installed it straight away so I
> then shut down the PC, connected the ethernet cable, powered up the
> modem/router and a few minutes later powered up the PC.
>
> A label on the underside of the modem/router says that access is via
> http://192.168.0.1 username "admin" password "password" but when we open
> Internet Explorer and try to go to http://192.168.0.1 we just get a
> "Cannot find server" message.
>
> If I'm reading it right (and I may well not be) ipconfig shows that the
> 3com nic has been assigned an ip address of 169.254.81.220 by Windows
> (this is without even having the modem/router connected). I tried ipconfig
> /release and ipconfig /renew but got the following error message:
>
> *An error occurred while renewing interface Local Area Connection 4: an
> operation was attempted on something that is not a socket*
>
> First thing that struck me as odd was that, although it's listed as Local
> Area Connection 4, it's the only one, so where/what happened to the first
> 3 - or maybe that's irrelevant?
>
> Something that may or may not be relevant is that she used to be on AOL.
> I've used Add/Remove programs in Control Panel to get rid of anything with
> AOL in the title but could that have something to do with it?
>
> Thanks for any help,
>
> John.
>

Thanks for that USR, I'll give it a try. I didn't run the network setup
wizard to be honest because when I set up my own system it was as simple as
taking the modem/router out of the box, connect and power up and that was
it. I expected this time to be the same but it wasn't (

> "Can't get PC to talk to router"...have you tried councelling? =o)

Love it )

Cheers,

John.

"USR" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Can't get PC to talk to router"...have you tried councelling? =o)
>
> If you're not using DHCP, then be sure to specify IP for the computer,
> subnet and gateway....under TCP/IP in Network connections.
>
> If you are using DHCP, make sure Obtain an IP address is specified under
> TCP in Network connections.
>
> Did you run the network setup wizard?
>
>
>
>
> "John" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Trying to help a friend get on broadband. She's got a Netgear ADSL2+
>> modem/router (can't remember the exact model but in this case I don't
>> think it'll matter) and her line has been ADSL activated by the ISP.
>>
>> Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs
>> for her. Windows XP Home detected it and installed it straight away so I
>> then shut down the PC, connected the ethernet cable, powered up the
>> modem/router and a few minutes later powered up the PC.
>>
>> A label on the underside of the modem/router says that access is via
>> http://192.168.0.1 username "admin" password "password" but when we open
>> Internet Explorer and try to go to http://192.168.0.1 we just get a
>> "Cannot find server" message.
>>
>> If I'm reading it right (and I may well not be) ipconfig shows that the
>> 3com nic has been assigned an ip address of 169.254.81.220 by Windows
>> (this is without even having the modem/router connected). I tried
>> ipconfig /release and ipconfig /renew but got the following error
>> message:
>>
>> *An error occurred while renewing interface Local Area Connection 4: an
>> operation was attempted on something that is not a socket*
>>
>> First thing that struck me as odd was that, although it's listed as Local
>> Area Connection 4, it's the only one, so where/what happened to the first
>> 3 - or maybe that's irrelevant?
>>
>> Something that may or may not be relevant is that she used to be on AOL.
>> I've used Add/Remove programs in Control Panel to get rid of anything
>> with AOL in the title but could that have something to do with it?
>>
>> Thanks for any help,
>>
>> John.
>>
>
>

If the PC is getting an address in the 169.254.x.x range, it means that it
did NOT receive an IP address from the router. The 169.254.x.x address range
is an automatically assigned address that is given to the PC as a result of
APIPA (see google). Perhaps the router is set up to operate as an access
point? I have no idea what state it is in... you might try this:

1. set the address of the PC statically (TCP/IP properties to use a specific
IP address) to
192.168.0.100 with subnet mask 255.255.255.0 then connect the PC to
the router and
2. try pointing your browser then at http://192.168.0.1 and see if you get
the router's configuration page.

If all else fails, try finding the router's user guide or quick start guide
and follow those steps...

HTH



"John" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Trying to help a friend get on broadband. She's got a Netgear ADSL2+
> modem/router (can't remember the exact model but in this case I don't
> think it'll matter) and her line has been ADSL activated by the ISP.
>
> Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs
> for her. Windows XP Home detected it and installed it straight away so I
> then shut down the PC, connected the ethernet cable, powered up the
> modem/router and a few minutes later powered up the PC.
>
> A label on the underside of the modem/router says that access is via
> http://192.168.0.1 username "admin" password "password" but when we open
> Internet Explorer and try to go to http://192.168.0.1 we just get a
> "Cannot find server" message.
>
> If I'm reading it right (and I may well not be) ipconfig shows that the
> 3com nic has been assigned an ip address of 169.254.81.220 by Windows
> (this is without even having the modem/router connected). I tried ipconfig
> /release and ipconfig /renew but got the following error message:
>
> *An error occurred while renewing interface Local Area Connection 4: an
> operation was attempted on something that is not a socket*
>
> First thing that struck me as odd was that, although it's listed as Local
> Area Connection 4, it's the only one, so where/what happened to the first
> 3 - or maybe that's irrelevant?
>
> Something that may or may not be relevant is that she used to be on AOL.
> I've used Add/Remove programs in Control Panel to get rid of anything with
> AOL in the title but could that have something to do with it?
>
> Thanks for any help,
>
> John.
>

When you try to connect your computer to a network, you may receive the
following error message:
An operation was attempted on something that is not a socket.
This symptom occurs on a computer that obtains an IP address from a Dynamic
Host Configuration Protocol (DHCP) server. If you assign a static IP address
to your computer, you do not receive this message.

http://support.microsoft.com/default...b;en-us;817571



"John" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Trying to help a friend get on broadband. She's got a Netgear ADSL2+
> modem/router (can't remember the exact model but in this case I don't
> think it'll matter) and her line has been ADSL activated by the ISP.
>
> Her PC didn't have a NIC so I installed one of my (known good) 3Com NICs
> for her. Windows XP Home detected it and installed it straight away so I
> then shut down the PC, connected the ethernet cable, powered up the
> modem/router and a few minutes later powered up the PC.
>
> A label on the underside of the modem/router says that access is via
> http://192.168.0.1 username "admin" password "password" but when we open
> Internet Explorer and try to go to http://192.168.0.1 we just get a
> "Cannot find server" message.
>
> If I'm reading it right (and I may well not be) ipconfig shows that the
> 3com nic has been assigned an ip address of 169.254.81.220 by Windows
> (this is without even having the modem/router connected). I tried ipconfig
> /release and ipconfig /renew but got the following error message:
>
> *An error occurred while renewing interface Local Area Connection 4: an
> operation was attempted on something that is not a socket*
>
> First thing that struck me as odd was that, although it's listed as Local
> Area Connection 4, it's the only one, so where/what happened to the first
> 3 - or maybe that's irrelevant?
>
> Something that may or may not be relevant is that she used to be on AOL.
> I've used Add/Remove programs in Control Panel to get rid of anything with
> AOL in the title but could that have something to do with it?
>
> Thanks for any help,
>
> John.
>