NTFS File Overwrite Problem

Through the use of portal we are linking users to PDF reports that reside
within an NTFS share. They are opening the pdf's within their internet
browser. We have a backup program that takes the previous day's reports and
moves all of the files to the appropriate folders. We can close the open
files with a script which has been verified through the server's computer
management console. The backup program still reports that the file cannot be
overwritten because it is in use. The only thing we have seen is within
Computer Management > Shares > there are sessions still open on the
"Reports". I have 3 questions about this issue.

What keeps these connections to the share open once the open files are closed?

What can I do to force these share connections to close?

Does anyone have any other utility suggestions that may enable this solution
to work?

Thanks in advance for any help. We are stuck and the entire project is
hinging on this solution.


JamFan

Hi,

Im guessing that when clients have finished viewing the reports they are
closing their browser, and this is not releasing the file locks. Have you
considered exposing the reports to your users via an FTP site. This may
provide the solution in the short term to your problems. I'll look into the
closing of 'timed out' locks, i'll let you know

Hope this helps
Ian Williams

"JamFan" wrote:

> Through the use of portal we are linking users to PDF reports that reside
> within an NTFS share. They are opening the pdf's within their internet
> browser. We have a backup program that takes the previous day's reports and
> moves all of the files to the appropriate folders. We can close the open
> files with a script which has been verified through the server's computer
> management console. The backup program still reports that the file cannot be
> overwritten because it is in use. The only thing we have seen is within
> Computer Management > Shares > there are sessions still open on the
> "Reports". I have 3 questions about this issue.
>
> What keeps these connections to the share open once the open files are closed?
>
> What can I do to force these share connections to close?
>
> Does anyone have any other utility suggestions that may enable this solution
> to work?
>
> Thanks in advance for any help. We are stuck and the entire project is
> hinging on this solution.

Thanks IAn..I solved it by running a net share stop and start command before
and after the first and last backup jobs. Seems to be working like a charm.

"Ian Williams" wrote:

> Hi,
>
> Im guessing that when clients have finished viewing the reports they are
> closing their browser, and this is not releasing the file locks. Have you
> considered exposing the reports to your users via an FTP site. This may
> provide the solution in the short term to your problems. I'll look into the
> closing of 'timed out' locks, i'll let you know
>
> Hope this helps
> Ian Williams
>
> "JamFan" wrote:
>
> > Through the use of portal we are linking users to PDF reports that reside
> > within an NTFS share. They are opening the pdf's within their internet
> > browser. We have a backup program that takes the previous day's reports and
> > moves all of the files to the appropriate folders. We can close the open
> > files with a script which has been verified through the server's computer
> > management console. The backup program still reports that the file cannot be
> > overwritten because it is in use. The only thing we have seen is within
> > Computer Management > Shares > there are sessions still open on the
> > "Reports". I have 3 questions about this issue.
> >
> > What keeps these connections to the share open once the open files are closed?
> >
> > What can I do to force these share connections to close?
> >
> > Does anyone have any other utility suggestions that may enable this solution
> > to work?
> >
> > Thanks in advance for any help. We are stuck and the entire project is
> > hinging on this solution.