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Printer not visible on Network

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  #1  
Old 07-14-2003, 02:51 PM
 
Kevin J


I have several PCs sharing a network printer, all the PCs
running W98 are ok but I have just connected a Gateway
Laptop which uses Windows Me, it cannot see
the printer in "my network places" although all the other
PCs are visible.

I can Ping the printer from the DOS command shell of the
PC in question. I have the correct printer driver
installed.

All the troubleshoot tips assume that the printer is
visible on the network and I don't know how to proceed.

..


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  #2  
Old 07-14-2003, 09:27 PM
 
Dave Bowman
Default Re: Printer not visible on Network



On Mon, 14 Jul 2003 14:51:05 GMT,"Kevin J" <(E-Mail Removed)>
penned this whopper in news:091901c34a17$5a6e30e0$(E-Mail Removed):

> I have several PCs sharing a network printer, all the PCs
> running W98 are ok but I have just connected a Gateway
> Laptop which uses Windows Me, it cannot see
> the printer in "my network places" although all the other
> PCs are visible.
>
> I can Ping the printer from the DOS command shell of the
> PC in question. I have the correct printer driver
> installed.
>
> All the troubleshoot tips assume that the printer is
> visible on the network and I don't know how to proceed.
>
> .
>
>
>


1. Can you ping it by name, as in "ping \\printername"?

--
"Belief is not the beginning but the end of all knowledge."
Johann Wolfgang von Goethe (1749-1832); German poet and dramatist.
HAND!
Mike
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  #3  
Old 07-15-2003, 09:55 AM
 
Kevin J
Default Re: Printer not visible on Network



Thanks for repsponding,

I cannot ping the printer by name from any PC on the
network, the name is not DOS friendly, having more than 8
characters. Typing ping -a xxx.xxx.xxx.xxx on any of the
PCs does not return a host name for the printer, even
though a host name is visible in Network Neighborhood on
the PCs running W98.

Are you on to something ?
Any further help greatly appreciated...

>-----Original Message-----
>On Mon, 14 Jul 2003 14:51:05 GMT,"Kevin J"

<(E-Mail Removed)>
>penned this whopper in news:091901c34a17$5a6e30e0

$(E-Mail Removed):
>
>> I have several PCs sharing a network printer, all the

PCs
>> running W98 are ok but I have just connected a Gateway
>> Laptop which uses Windows Me, it cannot see
>> the printer in "my network places" although all the

other
>> PCs are visible.
>>
>> I can Ping the printer from the DOS command shell of

the
>> PC in question. I have the correct printer driver
>> installed.
>>
>> All the troubleshoot tips assume that the printer is
>> visible on the network and I don't know how to proceed.
>>
>> .
>>
>>
>>

>
>1. Can you ping it by name, as in "ping \\printername"?
>
>--
> "Belief is not the beginning but the end of all

knowledge."
> Johann Wolfgang von Goethe (1749-1832); German poet

and dramatist.
>HAND!
>Mike
>.
>

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  #4  
Old 07-15-2003, 10:10 PM
 
Dave Bowman
Default Re: Printer not visible on Network



On Tue, 15 Jul 2003 09:55:06 GMT,"Kevin J" <(E-Mail Removed)>
penned this whopper in news:082401c34ab7$2b98f160$(E-Mail Removed):

> Thanks for repsponding,
>
> I cannot ping the printer by name from any PC on the
> network, the name is not DOS friendly, having more than 8
> characters. Typing ping -a xxx.xxx.xxx.xxx on any of the
> PCs does not return a host name for the printer, even
> though a host name is visible in Network Neighborhood on
> the PCs running W98.
>
> Are you on to something ?
> Any further help greatly appreciated...

Not really <scratching chin and mumbling> what kind of printer, does it
have it's own network server or is this a share on another Windows host?
I assume you ran the add printer wizard and tried copying the exact
settings as on the W98 boxes. Have you tried a port capture?
>
>>-----Original Message-----
>>On Mon, 14 Jul 2003 14:51:05 GMT,"Kevin J"

> <(E-Mail Removed)>
>>penned this whopper in news:091901c34a17$5a6e30e0

> $(E-Mail Removed):
>>
>>> I have several PCs sharing a network printer, all the

> PCs
>>> running W98 are ok but I have just connected a Gateway
>>> Laptop which uses Windows Me, it cannot see
>>> the printer in "my network places" although all the

> other
>>> PCs are visible.
>>>
>>> I can Ping the printer from the DOS command shell of

> the
>>> PC in question. I have the correct printer driver
>>> installed.
>>><snip>



--
"Belief is not the beginning but the end of all knowledge."
Johann Wolfgang von Goethe (1749-1832); German poet and dramatist.
HAND!
Mike
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