Firewalls

Hello,
I have installed Yahoo! Messenger and it will not allow
me to use my web cam. I have tried to use their help page
and it brings me to a page and tells me what to do but i
do not have the options it gives me. This is what it tells
me to do:
In order to use the Yahoo! Messenger Webcam feature, your
firewall must
permit outgoing TCP connections on port 5100. Please make
the following
changes to your firewall:

Protocol: TCP
Server: webcam.yahoo.com
Port: 5100

It does not tell me how I am to do this though so i was
wondering if you could please help me.

Kevin



Kevin

Kevin - please try to restrict yourself to asking questions in one NG - you
now have two identical threads going (and in neither of them have you
answered the question! - what is your firewall!??) in different NG's

--
Noel Paton (MS-MVP 2002-2003, Win9x)

Nil Carborundum Illegitemi
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Carey Holzman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Which one?
>
> "Kevin" <(E-Mail Removed)> wrote in message
> news:2b7a01c33f85$36812760$(E-Mail Removed)...
> > Well that's part of the problem, I had gotten a virus on
> > my computer and when i got it back from Gateway i believe
> > they had put one on my computer.
> >
> > Kevin
> >
> > >-----Original Message-----
> > >Hello,
> > > I have installed Yahoo! Messenger and it will not allow
> > >me to use my web cam. I have tried to use their help page
> > >and it brings me to a page and tells me what to do but i
> > >do not have the options it gives me. This is what it
> > tells
> > >me to do:
> > >In order to use the Yahoo! Messenger Webcam feature, your
> > >firewall must
> > >permit outgoing TCP connections on port 5100. Please make
> > >the following
> > >changes to your firewall:
> > >
> > >Protocol: TCP
> > >Server: webcam.yahoo.com
> > >Port: 5100
> > >
> > >It does not tell me how I am to do this though so i was
> > >wondering if you could please help me.
> > >
> > >Kevin
> > >
> > >.
> > >
>
>

I said i don't know...i don't know much about computers
but when i got my computer back from Gateway there was one
on my computer...at least that's what i think is stopping
me from using my webcam on Yahoo! Messenger because
everything on their help page suggests that is what it is
but they explain how to fix the problem but their
directions are not matching what happens as i follow them.
So if you have a solution i would greatly appreciate the
help. Sorry about the 2 threads in diffent things i wasn't
sure which one i should post my problem in.

Kevin
>-----Original Message-----
>Kevin - please try to restrict yourself to asking
questions in one NG - you
>now have two identical threads going (and in neither of
them have you
>answered the question! - what is your firewall!??) in
different NG's
>
>--
>Noel Paton (MS-MVP 2002-2003, Win9x)
>
>Nil Carborundum Illegitemi
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>
>"Carey Holzman" <(E-Mail Removed)> wrote in
message
>news:%(E-Mail Removed)...
>> Which one?
>>
>> "Kevin" <(E-Mail Removed)> wrote in message
>> news:2b7a01c33f85$36812760$(E-Mail Removed)...
>> > Well that's part of the problem, I had gotten a virus
on
>> > my computer and when i got it back from Gateway i
believe
>> > they had put one on my computer.
>> >
>> > Kevin
>> >
>> > >-----Original Message-----
>> > >Hello,
>> > > I have installed Yahoo! Messenger and it will not
allow
>> > >me to use my web cam. I have tried to use their help
page
>> > >and it brings me to a page and tells me what to do
but i
>> > >do not have the options it gives me. This is what it
>> > tells
>> > >me to do:
>> > >In order to use the Yahoo! Messenger Webcam feature,
your
>> > >firewall must
>> > >permit outgoing TCP connections on port 5100. Please
make
>> > >the following
>> > >changes to your firewall:
>> > >
>> > >Protocol: TCP
>> > >Server: webcam.yahoo.com
>> > >Port: 5100
>> > >
>> > >It does not tell me how I am to do this though so i
was
>> > >wondering if you could please help me.
>> > >
>> > >Kevin
>> > >
>> > >.
>> > >
>>
>>
>
>
>.
>

Gateway would NOT install software on your PC without informing you (they
have to pay the vendors, and would wish to recoup the cost from you).

I can only suggest that perhaps you should
1) look in your Add/Remove programs wizard and remove anything you don't use
2) download, install and run AdAware, from www.lavasoftusa.com to remove
spyware
3) update your virus definitions, and run a full system scan of all files
4) delete any and all files names HOSTS
5) repost with the results after that


--
Noel Paton (MS-MVP 2002-2003, Win9x)

Nil Carborundum Illegitemi
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Kevin" <(E-Mail Removed)> wrote in message
news:066a01c33fed$a34e69d0$(E-Mail Removed)...
> I said i don't know...i don't know much about computers
> but when i got my computer back from Gateway there was one
> on my computer...at least that's what i think is stopping
> me from using my webcam on Yahoo! Messenger because
> everything on their help page suggests that is what it is
> but they explain how to fix the problem but their
> directions are not matching what happens as i follow them.
> So if you have a solution i would greatly appreciate the
> help. Sorry about the 2 threads in diffent things i wasn't
> sure which one i should post my problem in.
>
> Kevin
> >-----Original Message-----
> >Kevin - please try to restrict yourself to asking
> questions in one NG - you
> >now have two identical threads going (and in neither of
> them have you
> >answered the question! - what is your firewall!??) in
> different NG's
> >
> >--
> >Noel Paton (MS-MVP 2002-2003, Win9x)
> >
> >Nil Carborundum Illegitemi
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >
> >"Carey Holzman" <(E-Mail Removed)> wrote in
> message
> >news:%(E-Mail Removed)...
> >> Which one?
> >>
> >> "Kevin" <(E-Mail Removed)> wrote in message
> >> news:2b7a01c33f85$36812760$(E-Mail Removed)...
> >> > Well that's part of the problem, I had gotten a virus
> on
> >> > my computer and when i got it back from Gateway i
> believe
> >> > they had put one on my computer.
> >> >
> >> > Kevin
> >> >
> >> > >-----Original Message-----
> >> > >Hello,
> >> > > I have installed Yahoo! Messenger and it will not
> allow
> >> > >me to use my web cam. I have tried to use their help
> page
> >> > >and it brings me to a page and tells me what to do
> but i
> >> > >do not have the options it gives me. This is what it
> >> > tells
> >> > >me to do:
> >> > >In order to use the Yahoo! Messenger Webcam feature,
> your
> >> > >firewall must
> >> > >permit outgoing TCP connections on port 5100. Please
> make
> >> > >the following
> >> > >changes to your firewall:
> >> > >
> >> > >Protocol: TCP
> >> > >Server: webcam.yahoo.com
> >> > >Port: 5100
> >> > >
> >> > >It does not tell me how I am to do this though so i
> was
> >> > >wondering if you could please help me.
> >> > >
> >> > >Kevin
> >> > >
> >> > >.
> >> > >
> >>
> >>
> >
> >
> >.
> >

It would be impossible to give you a specific answer to your problem without
having specific information from you about the problem.

I would suggest taking it back to Gateway or having a professional
technician repair it for you.

Carey

"Kevin" <(E-Mail Removed)> wrote in message
news:066a01c33fed$a34e69d0$(E-Mail Removed)...
> I said i don't know...i don't know much about computers
> but when i got my computer back from Gateway there was one
> on my computer...at least that's what i think is stopping
> me from using my webcam on Yahoo! Messenger because
> everything on their help page suggests that is what it is
> but they explain how to fix the problem but their
> directions are not matching what happens as i follow them.
> So if you have a solution i would greatly appreciate the
> help. Sorry about the 2 threads in diffent things i wasn't
> sure which one i should post my problem in.
>
> Kevin
> >-----Original Message-----
> >Kevin - please try to restrict yourself to asking
> questions in one NG - you
> >now have two identical threads going (and in neither of
> them have you
> >answered the question! - what is your firewall!??) in
> different NG's
> >
> >--
> >Noel Paton (MS-MVP 2002-2003, Win9x)
> >
> >Nil Carborundum Illegitemi
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >
> >"Carey Holzman" <(E-Mail Removed)> wrote in
> message
> >news:%(E-Mail Removed)...
> >> Which one?
> >>
> >> "Kevin" <(E-Mail Removed)> wrote in message
> >> news:2b7a01c33f85$36812760$(E-Mail Removed)...
> >> > Well that's part of the problem, I had gotten a virus
> on
> >> > my computer and when i got it back from Gateway i
> believe
> >> > they had put one on my computer.
> >> >
> >> > Kevin
> >> >
> >> > >-----Original Message-----
> >> > >Hello,
> >> > > I have installed Yahoo! Messenger and it will not
> allow
> >> > >me to use my web cam. I have tried to use their help
> page
> >> > >and it brings me to a page and tells me what to do
> but i
> >> > >do not have the options it gives me. This is what it
> >> > tells
> >> > >me to do:
> >> > >In order to use the Yahoo! Messenger Webcam feature,
> your
> >> > >firewall must
> >> > >permit outgoing TCP connections on port 5100. Please
> make
> >> > >the following
> >> > >changes to your firewall:
> >> > >
> >> > >Protocol: TCP
> >> > >Server: webcam.yahoo.com
> >> > >Port: 5100
> >> > >
> >> > >It does not tell me how I am to do this though so i
> was
> >> > >wondering if you could please help me.
> >> > >
> >> > >Kevin
> >> > >
> >> > >.
> >> > >
> >>
> >>
> >
> >
> >.
> >

ok like i said before i'm not good with computers and
don't know much about them, but i d/l AdAware and i ran it
but how do i know which things to delete and how do i know
what spyware is? how do i update my virus definitions?
thanks for the help so far hopefully i can get this fixed.

>-----Original Message-----
>Gateway would NOT install software on your PC without
informing you (they
>have to pay the vendors, and would wish to recoup the
cost from you).
>
>I can only suggest that perhaps you should
>1) look in your Add/Remove programs wizard and remove
anything you don't use
>2) download, install and run AdAware, from
www.lavasoftusa.com to remove
>spyware
>3) update your virus definitions, and run a full system
scan of all files
>4) delete any and all files names HOSTS
>5) repost with the results after that
>
>
>--
>Noel Paton (MS-MVP 2002-2003, Win9x)
>
>Nil Carborundum Illegitemi
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>
>"Kevin" <(E-Mail Removed)> wrote in message
>news:066a01c33fed$a34e69d0$(E-Mail Removed)...
>> I said i don't know...i don't know much about computers
>> but when i got my computer back from Gateway there was
one
>> on my computer...at least that's what i think is
stopping
>> me from using my webcam on Yahoo! Messenger because
>> everything on their help page suggests that is what it
is
>> but they explain how to fix the problem but their
>> directions are not matching what happens as i follow
them.
>> So if you have a solution i would greatly appreciate the
>> help. Sorry about the 2 threads in diffent things i
wasn't
>> sure which one i should post my problem in.
>>
>> Kevin
>> >-----Original Message-----
>> >Kevin - please try to restrict yourself to asking
>> questions in one NG - you
>> >now have two identical threads going (and in neither of
>> them have you
>> >answered the question! - what is your firewall!??) in
>> different NG's
>> >
>> >--
>> >Noel Paton (MS-MVP 2002-2003, Win9x)
>> >
>> >Nil Carborundum Illegitemi
>> >Please read http://dts-l.org/goodpost.htm on how to
post
>> messages to NG's
>> >
>> >"Carey Holzman" <(E-Mail Removed)> wrote
in
>> message
>> >news:%(E-Mail Removed)...
>> >> Which one?
>> >>
>> >> "Kevin" <(E-Mail Removed)> wrote in
message
>> >> news:2b7a01c33f85$36812760$(E-Mail Removed)...
>> >> > Well that's part of the problem, I had gotten a
virus
>> on
>> >> > my computer and when i got it back from Gateway i
>> believe
>> >> > they had put one on my computer.
>> >> >
>> >> > Kevin
>> >> >
>> >> > >-----Original Message-----
>> >> > >Hello,
>> >> > > I have installed Yahoo! Messenger and it will not
>> allow
>> >> > >me to use my web cam. I have tried to use their
help
>> page
>> >> > >and it brings me to a page and tells me what to do
>> but i
>> >> > >do not have the options it gives me. This is what
it
>> >> > tells
>> >> > >me to do:
>> >> > >In order to use the Yahoo! Messenger Webcam
feature,
>> your
>> >> > >firewall must
>> >> > >permit outgoing TCP connections on port 5100.
Please
>> make
>> >> > >the following
>> >> > >changes to your firewall:
>> >> > >
>> >> > >Protocol: TCP
>> >> > >Server: webcam.yahoo.com
>> >> > >Port: 5100
>> >> > >
>> >> > >It does not tell me how I am to do this though so
i
>> was
>> >> > >wondering if you could please help me.
>> >> > >
>> >> > >Kevin
>> >> > >
>> >> > >.
>> >> > >
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>

Kevin - you can safely delete all that AdAware finds - it will create a
backup in case you need to restore it.
Update your AV Definitions using the tool that comes with your Anti- Virus
package - which one are you using?

--
Noel Paton (MS-MVP 2002-2003, Win9x)

Nil Carborundum Illegitemi
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Kevin" <(E-Mail Removed)> wrote in message
news:475601c3411c$81e58be0$(E-Mail Removed)...
> ok like i said before i'm not good with computers and
> don't know much about them, but i d/l AdAware and i ran it
> but how do i know which things to delete and how do i know
> what spyware is? how do i update my virus definitions?
> thanks for the help so far hopefully i can get this fixed.
>
> >-----Original Message-----
> >Gateway would NOT install software on your PC without
> informing you (they
> >have to pay the vendors, and would wish to recoup the
> cost from you).
> >
> >I can only suggest that perhaps you should
> >1) look in your Add/Remove programs wizard and remove
> anything you don't use
> >2) download, install and run AdAware, from
> www.lavasoftusa.com to remove
> >spyware
> >3) update your virus definitions, and run a full system
> scan of all files
> >4) delete any and all files names HOSTS
> >5) repost with the results after that
> >
> >
> >--
> >Noel Paton (MS-MVP 2002-2003, Win9x)
> >
> >Nil Carborundum Illegitemi
> >Please read http://dts-l.org/goodpost.htm on how to post
> messages to NG's
> >
> >"Kevin" <(E-Mail Removed)> wrote in message
> >news:066a01c33fed$a34e69d0$(E-Mail Removed)...
> >> I said i don't know...i don't know much about computers
> >> but when i got my computer back from Gateway there was
> one
> >> on my computer...at least that's what i think is
> stopping
> >> me from using my webcam on Yahoo! Messenger because
> >> everything on their help page suggests that is what it
> is
> >> but they explain how to fix the problem but their
> >> directions are not matching what happens as i follow
> them.
> >> So if you have a solution i would greatly appreciate the
> >> help. Sorry about the 2 threads in diffent things i
> wasn't
> >> sure which one i should post my problem in.
> >>
> >> Kevin
> >> >-----Original Message-----
> >> >Kevin - please try to restrict yourself to asking
> >> questions in one NG - you
> >> >now have two identical threads going (and in neither of
> >> them have you
> >> >answered the question! - what is your firewall!??) in
> >> different NG's
> >> >
> >> >--
> >> >Noel Paton (MS-MVP 2002-2003, Win9x)
> >> >
> >> >Nil Carborundum Illegitemi
> >> >Please read http://dts-l.org/goodpost.htm on how to
> post
> >> messages to NG's
> >> >
> >> >"Carey Holzman" <(E-Mail Removed)> wrote
> in
> >> message
> >> >news:%(E-Mail Removed)...
> >> >> Which one?
> >> >>
> >> >> "Kevin" <(E-Mail Removed)> wrote in
> message
> >> >> news:2b7a01c33f85$36812760$(E-Mail Removed)...
> >> >> > Well that's part of the problem, I had gotten a
> virus
> >> on
> >> >> > my computer and when i got it back from Gateway i
> >> believe
> >> >> > they had put one on my computer.
> >> >> >
> >> >> > Kevin
> >> >> >
> >> >> > >-----Original Message-----
> >> >> > >Hello,
> >> >> > > I have installed Yahoo! Messenger and it will not
> >> allow
> >> >> > >me to use my web cam. I have tried to use their
> help
> >> page
> >> >> > >and it brings me to a page and tells me what to do
> >> but i
> >> >> > >do not have the options it gives me. This is what
> it
> >> >> > tells
> >> >> > >me to do:
> >> >> > >In order to use the Yahoo! Messenger Webcam
> feature,
> >> your
> >> >> > >firewall must
> >> >> > >permit outgoing TCP connections on port 5100.
> Please
> >> make
> >> >> > >the following
> >> >> > >changes to your firewall:
> >> >> > >
> >> >> > >Protocol: TCP
> >> >> > >Server: webcam.yahoo.com
> >> >> > >Port: 5100
> >> >> > >
> >> >> > >It does not tell me how I am to do this though so
> i
> >> was
> >> >> > >wondering if you could please help me.
> >> >> > >
> >> >> > >Kevin
> >> >> > >
> >> >> > >.
> >> >> > >
> >> >>
> >> >>
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

so everything that adaware finds i should delete right? i
have norton antivirus. thanks for all the help so far
>-----Original Message-----
>Kevin - you can safely delete all that AdAware finds - it
will create a
>backup in case you need to restore it.
>Update your AV Definitions using the tool that comes with
your Anti- Virus
>package - which one are you using?
>
>--
>Noel Paton (MS-MVP 2002-2003, Win9x)
>
>Nil Carborundum Illegitemi
>Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
>
>"Kevin" <(E-Mail Removed)> wrote in message
>news:475601c3411c$81e58be0$(E-Mail Removed)...
>> ok like i said before i'm not good with computers and
>> don't know much about them, but i d/l AdAware and i ran
it
>> but how do i know which things to delete and how do i
know
>> what spyware is? how do i update my virus definitions?
>> thanks for the help so far hopefully i can get this
fixed.
>>
>> >-----Original Message-----
>> >Gateway would NOT install software on your PC without
>> informing you (they
>> >have to pay the vendors, and would wish to recoup the
>> cost from you).
>> >
>> >I can only suggest that perhaps you should
>> >1) look in your Add/Remove programs wizard and remove
>> anything you don't use
>> >2) download, install and run AdAware, from
>> www.lavasoftusa.com to remove
>> >spyware
>> >3) update your virus definitions, and run a full system
>> scan of all files
>> >4) delete any and all files names HOSTS
>> >5) repost with the results after that
>> >
>> >
>> >--
>> >Noel Paton (MS-MVP 2002-2003, Win9x)
>> >
>> >Nil Carborundum Illegitemi
>> >Please read http://dts-l.org/goodpost.htm on how to
post
>> messages to NG's
>> >
>> >"Kevin" <(E-Mail Removed)> wrote in message
>> >news:066a01c33fed$a34e69d0$(E-Mail Removed)...
>> >> I said i don't know...i don't know much about
computers
>> >> but when i got my computer back from Gateway there
was
>> one
>> >> on my computer...at least that's what i think is
>> stopping
>> >> me from using my webcam on Yahoo! Messenger because
>> >> everything on their help page suggests that is what
it
>> is
>> >> but they explain how to fix the problem but their
>> >> directions are not matching what happens as i follow
>> them.
>> >> So if you have a solution i would greatly appreciate
the
>> >> help. Sorry about the 2 threads in diffent things i
>> wasn't
>> >> sure which one i should post my problem in.
>> >>
>> >> Kevin
>> >> >-----Original Message-----
>> >> >Kevin - please try to restrict yourself to asking
>> >> questions in one NG - you
>> >> >now have two identical threads going (and in
neither of
>> >> them have you
>> >> >answered the question! - what is your firewall!??)
in
>> >> different NG's
>> >> >
>> >> >--
>> >> >Noel Paton (MS-MVP 2002-2003, Win9x)
>> >> >
>> >> >Nil Carborundum Illegitemi
>> >> >Please read http://dts-l.org/goodpost.htm on how to
>> post
>> >> messages to NG's
>> >> >
>> >> >"Carey Holzman" <(E-Mail Removed)>
wrote
>> in
>> >> message
>> >> >news:%(E-Mail Removed)...
>> >> >> Which one?
>> >> >>
>> >> >> "Kevin" <(E-Mail Removed)> wrote in
>> message
>> >> >> news:2b7a01c33f85$36812760$(E-Mail Removed)...
>> >> >> > Well that's part of the problem, I had gotten a
>> virus
>> >> on
>> >> >> > my computer and when i got it back from Gateway
i
>> >> believe
>> >> >> > they had put one on my computer.
>> >> >> >
>> >> >> > Kevin
>> >> >> >
>> >> >> > >-----Original Message-----
>> >> >> > >Hello,
>> >> >> > > I have installed Yahoo! Messenger and it will
not
>> >> allow
>> >> >> > >me to use my web cam. I have tried to use their
>> help
>> >> page
>> >> >> > >and it brings me to a page and tells me what
to do
>> >> but i
>> >> >> > >do not have the options it gives me. This is
what
>> it
>> >> >> > tells
>> >> >> > >me to do:
>> >> >> > >In order to use the Yahoo! Messenger Webcam
>> feature,
>> >> your
>> >> >> > >firewall must
>> >> >> > >permit outgoing TCP connections on port 5100.
>> Please
>> >> make
>> >> >> > >the following
>> >> >> > >changes to your firewall:
>> >> >> > >
>> >> >> > >Protocol: TCP
>> >> >> > >Server: webcam.yahoo.com
>> >> >> > >Port: 5100
>> >> >> > >
>> >> >> > >It does not tell me how I am to do this though
so
>> i
>> >> was
>> >> >> > >wondering if you could please help me.
>> >> >> > >
>> >> >> > >Kevin
>> >> >> > >
>> >> >> > >.
>> >> >> > >
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>