Printing issue with wireless computer

OK, having a strange problem with a client's setup:

Have an HP OfficeJet 6100 set up (with built in network print server), and
it's working fine from 2 wired and 1 wireless computer. The other wireless
laptop can not reach the printer. Pings are unsuccesful.

However, this laptop CAN ping the router and all the other computers on the
network (all of which can ping the print server). Gateway & subnet are all
identical on everything. I've checked the HOSTS file. No spyware.

Does anyone have any clue what could be causing this? Web browsing and
every other network related function seem to be working perfectly from the
afflicted laptop as well, the only thing that doesn't work is pinging the
print server. I have looked for a setting where perhaps the printer is
ignoring the laptop, but can't find anything.

Any help?

Thanks,

Ryan


The Chairman

"The Chairman" <(E-Mail Removed)> wrote in message
news:Xns9710295AE6164monsterearthlinknet@140.99.99 .130...
> OK, having a strange problem with a client's setup:
>
> Have an HP OfficeJet 6100 set up (with built in network print server), and
> it's working fine from 2 wired and 1 wireless computer. The other wireless
> laptop can not reach the printer. Pings are unsuccesful.
>
> However, this laptop CAN ping the router and all the other computers on
> the
> network (all of which can ping the print server). Gateway & subnet are all
> identical on everything. I've checked the HOSTS file. No spyware.
>
> Does anyone have any clue what could be causing this? Web browsing and
> every other network related function seem to be working perfectly from the
> afflicted laptop as well, the only thing that doesn't work is pinging the
> print server. I have looked for a setting where perhaps the printer is
> ignoring the laptop, but can't find anything.
>
> Any help?
>
> Thanks,
>
> Ryan

Firewall?

In article <Xns9710295AE6164monsterearthlinknet@140.99.99.130 >, The Chairman <(E-Mail Removed)> wrote:
>OK, having a strange problem with a client's setup:
>
>Have an HP OfficeJet 6100 set up (with built in network print server), and
>it's working fine from 2 wired and 1 wireless computer. The other wireless
>laptop can not reach the printer. Pings are unsuccesful.
>
>However, this laptop CAN ping the router and all the other computers on the
>network (all of which can ping the print server). Gateway & subnet are all
>identical on everything. I've checked the HOSTS file. No spyware.
>
>Does anyone have any clue what could be causing this? Web browsing and
>every other network related function seem to be working perfectly from the
>afflicted laptop as well, the only thing that doesn't work is pinging the
>print server. I have looked for a setting where perhaps the printer is
>ignoring the laptop, but can't find anything.
>
>Any help?
>
>Thanks,
>
>Ryan

This may not help, but check if the laptop is indeed running a firewall
(new laptops with XP2 on them have it on by default). If that isn't the
case, can the other computers ping the laptop? Can the laptop work with the
printer if it is wired to the network?
Can you give us the IP's of all computers and the printer (probably
worthless info here, but...)

fundamentalism, fundamentally wrong.

"Joseph Stewart" <(E-Mail Removed)> wrote in news:OlHef.5834
$(E-Mail Removed):

>
> Firewall?

Windows firewall disabled, no 3rd party one running.

(E-Mail Removed) (Rico) wrote in
news:wMKef.642$(E-Mail Removed):

> This may not help, but check if the laptop is indeed running a
> firewall (new laptops with XP2 on them have it on by default). If that
> isn't the case, can the other computers ping the laptop? Can the
> laptop work with the printer if it is wired to the network?
> Can you give us the IP's of all computers and the printer (probably
> worthless info here, but...)


- It's not running a firewall.
- The other computers can ping the afflicted machine. The afflicted
machine can ping the other computers.
- The IP addresses:

172.16.0.1 - router
172.16.1.38 - affected laptop
172.16.1.37 - unaffected wireless laptop
172.16.1.33 - unaffected desktop
172.16.1.34 - print server

- The printer doesn't work when I plug in wired...

Any thoughts?

The Chairman <(E-Mail Removed)> wrote in
news:Xns9710295AE6164monsterearthlinknet@140.99.99 .130:

> OK, having a strange problem with a client's setup:
>
> Have an HP OfficeJet 6100 set up (with built in network print server),
> and it's working fine from 2 wired and 1 wireless computer. The other
> wireless laptop can not reach the printer. Pings are unsuccesful.
>
> However, this laptop CAN ping the router and all the other computers
> on the network (all of which can ping the print server). Gateway &
> subnet are all identical on everything. I've checked the HOSTS file.
> No spyware.
>
> Does anyone have any clue what could be causing this? Web browsing and
> every other network related function seem to be working perfectly from
> the afflicted laptop as well, the only thing that doesn't work is
> pinging the print server. I have looked for a setting where perhaps
> the printer is ignoring the laptop, but can't find anything.
>
> Any help?
>
> Thanks,
>
> Ryan
>

Just to follow up...

Very strange, but reinstalling the "HP Network Setup Wizard" solved it.
I thought for sure that it wouldn't be able to find the server on the
network, but lo and behold it did. Weirdest thing...

I wonder if HP has something installed in the server to ignore pings
from a PC that doesn't have their software installed? It seems unlikely,
but that's the only thing that I can think of that might have caused the
problem.

Oh well, works now.