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General protection fault message

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Old 06-29-2004, 08:24 PM
Default General protection fault message





PLease direct me to the correct forum if this is not it.
Here is my error message. It is an IBM 600 laptop running
98SE with office 95 application. It is on a home network.
I get it with all applications not just WORD and the
screen freezes if I am trying to access the network
printer. I find nothing on Google to help me.
WINWORD caused a general protection fault
in module HPZ9XD05.DRV at 0001:0000db72.
Registers:
EAX=00000000 CS=2e87 EIP=0000db72 EFLGS=00000246
EBX=00000000 SS=2f6f ESP=0000700e EBP=00007218
ECX=00007113 DS=2e6f ESI=00000007 FS=0000
EDX=00002ecf ES=0000 EDI=0000711a GS=0000
Bytes at CS:EIP:
26 ff 77 04 ff 76 fc 51 9a 2e 05 87 2e 83 c4 04
Stack dump:
73582bef 0000702e 00000001 00000001 00000118 00001f5f
1f5f00bf 703a0008 702e7038 00011e76 01181e77 492e704e
1f5f1f5f 015f0008 011e1f5f 70640263
..




mike
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  #2  
Old 06-30-2004, 02:40 AM
Richard G. Harper
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Default Re: General protection fault message

Remove and reinstall your HP printer drivers. Make sure you have the latest
version of the drivers available.

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Richard G. Harper [MVP Win9x] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"mike" <(E-Mail Removed)> wrote in message
news:229cb01c45e0e$a5dcca80$(E-Mail Removed)...
>
>
> PLease direct me to the correct forum if this is not it.
> Here is my error message. It is an IBM 600 laptop running
> 98SE with office 95 application. It is on a home network.
> I get it with all applications not just WORD and the
> screen freezes if I am trying to access the network
> printer. I find nothing on Google to help me.
> WINWORD caused a general protection fault
> in module HPZ9XD05.DRV at 0001:0000db72.
> Registers:
> EAX=00000000 CS=2e87 EIP=0000db72 EFLGS=00000246
> EBX=00000000 SS=2f6f ESP=0000700e EBP=00007218
> ECX=00007113 DS=2e6f ESI=00000007 FS=0000
> EDX=00002ecf ES=0000 EDI=0000711a GS=0000
> Bytes at CS:EIP:
> 26 ff 77 04 ff 76 fc 51 9a 2e 05 87 2e 83 c4 04
> Stack dump:
> 73582bef 0000702e 00000001 00000001 00000118 00001f5f
> 1f5f00bf 703a0008 702e7038 00011e76 01181e77 492e704e
> 1f5f1f5f 015f0008 011e1f5f 70640263
> .
>
>



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