Network Newbie needs help please

I know practically zilch about networking, hopefully I will be able to use
the correct terms so that I can be understood. Also my budget is somewhat
limited, I am disabled. Should mention that I do my banking and bill paying
online. So security is necessary for me.

I want to network 3 computers in our home so that we call all use the cable
modem. At this point I am not interested in file or printer sharing. I have
been to several web sites to try to learn how to do this, but so far I can't
achieve my goal.

The specs for everything is listed at the bottom.

My first task as I understand it, is to get the router and my cable modem to
work together with my computer and then add the other two computers.

So far I have not been successful. I have used the CD that came with the
router which has an Install Wizard. The instructions have pictures (LOL)
that change when you complete each step; according to that my hardware is
installed correctly.

However, when I attempt to test the connection with their software, it
apparently fails because all I get after the test is "the page cannot be
displayed. Then in order to browse the net, get my email etc, I have to set
all the hardware back to use just the cable modem.

1. OS: W98 (all three). BUT on the main computer I am running the free
version of ZoneAlarm. I have read that the router will also have a firewall
in it...true? I have not tried to shut down ZA since I get no alerts from it
when I try to use the router, but I might have to do that if all else fails.

2. Cable Modem Adapter installed by my cable company, is a Linksys
LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which will be the
main computer.

3. The other two computers belong to my grandkids who live with us and have
older machines. I will install NIC cards for them when I get this sorted
out.

4. I purchased a refurbished NetGear Cable/DSL Wireless Router, model MR814.
I really do hope this was not a mistake! I also purchased a new Netgear
Wireless PCI Adapter MA311 for one of the other computers. I won't buy a
second one until I get the first 2 networked.

Your help will be much appreciated...TIA,

Catrix




Catrix

First, disable ZoneAlarm to take it out of the equation (right-click
on the icon by the clock and select Exit). Once you get the router
working you can eliminate Zone Alarm. Next, find out if your system
is talking to the router properly.

Start->Run->Winipcfg

select your adaptor (Netgear) and see what IP address is assigned to
you from the router. Also, write down the Gateway that is assigned.

Start->Run->Command

Ping the number you just wrote down for your Gateway (usually
192.168.0.1 but could vary). If the ping is successful then you are
talking to the router properly...which is more than likely the case.

If you are successful with these steps, then you should check the
configuration for the router. Start Internet Explorer on your system
and type in the address of the Gateway (ex: http://192.168.0.1) Check
and be sure you have the router set to receive an IP address
automatically from your ISP. In a lot of cases I have worked on, this
is usually the problem...the router is not set up to receive an IP
automatically.

This will get you started with troubleshooting your setup...repost and
let us know which step failed.

Good Luck...

GLCrews,MCP


On Sun, 22 Feb 2004 20:24:43 -0700, "Catrix" <(E-Mail Removed)>
wrote:

>I know practically zilch about networking, hopefully I will be able to use
>the correct terms so that I can be understood. Also my budget is somewhat
>limited, I am disabled. Should mention that I do my banking and bill paying
>online. So security is necessary for me.
>
>I want to network 3 computers in our home so that we call all use the cable
>modem. At this point I am not interested in file or printer sharing. I have
>been to several web sites to try to learn how to do this, but so far I can't
>achieve my goal.
>
>The specs for everything is listed at the bottom.
>
>My first task as I understand it, is to get the router and my cable modem to
>work together with my computer and then add the other two computers.
>
>So far I have not been successful. I have used the CD that came with the
>router which has an Install Wizard. The instructions have pictures (LOL)
>that change when you complete each step; according to that my hardware is
>installed correctly.
>
>However, when I attempt to test the connection with their software, it
>apparently fails because all I get after the test is "the page cannot be
>displayed. Then in order to browse the net, get my email etc, I have to set
>all the hardware back to use just the cable modem.
>
>1. OS: W98 (all three). BUT on the main computer I am running the free
>version of ZoneAlarm. I have read that the router will also have a firewall
>in it...true? I have not tried to shut down ZA since I get no alerts from it
>when I try to use the router, but I might have to do that if all else fails.
>
>2. Cable Modem Adapter installed by my cable company, is a Linksys
>LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which will be the
>main computer.
>
>3. The other two computers belong to my grandkids who live with us and have
>older machines. I will install NIC cards for them when I get this sorted
>out.
>
>4. I purchased a refurbished NetGear Cable/DSL Wireless Router, model MR814.
>I really do hope this was not a mistake! I also purchased a new Netgear
>Wireless PCI Adapter MA311 for one of the other computers. I won't buy a
>second one until I get the first 2 networked.
>
>Your help will be much appreciated...TIA,
>
>Catrix
>

Do everything The Crewser said, but also try cycling the power on your cable
modem after you've plugged everything in, but before you run WINIPCFG.

Thanks so much for your reply. I had a rather painful session at Physical
Therapy so I wasn't able to get back on until now.

I connected the cable modem & the router according to the instruction book
and rebooted.

I disabled ZA.

Then used Start->Run->Command to see what IP & Gateway addresses were
assigned.

Now here is something I might need to clear up, I have a Linksys adapter for
my cable modem and that is the one listed in the IP Configuration.

Re-emphasizing that my router is a NetGear and my cable modem is a
LincSys...does this make a difference?

It listed the IP address as 192.168.0.2
And the Gateway was: 192.168.0.1

Then I went through the setup Wizard again and rebooted as directed by the
setup Wizard.

And I was successful in pinging the router.

Now about checking the config for the router.

I don't know how else to check/change the router settings, except to bring
up Internet Express or through the setup Wizard for the router.

I think my brain is having a personal power failure.
This was rather different today than it was yesterday. When I typed in the
address of the Gateway, yesterday it popped right up with the window that
asks for a default user
name & password. I was given those in my Setup Wizard.

But today when it goes through the steps to get to the settings for the
router it's like
molasses in January. And sometimes it takes soooo long that it finally stops
and gives me the "page cannot be displayed". Since each of these steps for
the settings have the appearance of a web page, I thought that dumping my
temp internet files might help. Tried again, but the same slow and going
nowhere bit happened 3 times.

So then I must unplug and switch back to just the cable modem to get my
email & read the newsgroups, LOL. I don't know how to proceed to get
connected. But at least we know the computer appears to be talking to the
router.

So I appreciate your help and will try everything one more time and I will
also include Tweek's suggestion.

Thanks to both,

Catrix


TheCrewser wrote:
> First, disable ZoneAlarm to take it out of the equation (right-click
> on the icon by the clock and select Exit). Once you get the router
> working you can eliminate Zone Alarm. Next, find out if your system
> is talking to the router properly.
>
> Start->Run->Winipcfg
>
> select your adaptor (Netgear) and see what IP address is assigned to
> you from the router. Also, write down the Gateway that is assigned.
>
> Start->Run->Command
>
> Ping the number you just wrote down for your Gateway (usually
> 192.168.0.1 but could vary). If the ping is successful then you are
> talking to the router properly...which is more than likely the case.
>
> If you are successful with these steps, then you should check the
> configuration for the router. Start Internet Explorer on your system
> and type in the address of the Gateway (ex: http://192.168.0.1) Check
> and be sure you have the router set to receive an IP address
> automatically from your ISP. In a lot of cases I have worked on, this
> is usually the problem...the router is not set up to receive an IP
> automatically.
>
> This will get you started with troubleshooting your setup...repost and
> let us know which step failed.
>
> Good Luck...
>
> GLCrews,MCP
>
>
> On Sun, 22 Feb 2004 20:24:43 -0700, "Catrix" <(E-Mail Removed)>
> wrote:
>
>> I know practically zilch about networking, hopefully I will be able
>> to use the correct terms so that I can be understood. Also my budget
>> is somewhat limited, I am disabled. Should mention that I do my
>> banking and bill paying online. So security is necessary for me.
>>
>> I want to network 3 computers in our home so that we call all use
>> the cable modem. At this point I am not interested in file or
>> printer sharing. I have been to several web sites to try to learn
>> how to do this, but so far I can't achieve my goal.
>>
>> The specs for everything is listed at the bottom.
>>
>> My first task as I understand it, is to get the router and my cable
>> modem to work together with my computer and then add the other two
>> computers.
>>
>> So far I have not been successful. I have used the CD that came with
>> the router which has an Install Wizard. The instructions have
>> pictures (LOL) that change when you complete each step; according to
>> that my hardware is installed correctly.
>>
>> However, when I attempt to test the connection with their software,
>> it apparently fails because all I get after the test is "the page
>> cannot be displayed. Then in order to browse the net, get my email
>> etc, I have to set all the hardware back to use just the cable modem.
>>
>> 1. OS: W98 (all three). BUT on the main computer I am running the
>> free version of ZoneAlarm. I have read that the router will also
>> have a firewall in it...true? I have not tried to shut down ZA since
>> I get no alerts from it when I try to use the router, but I might
>> have to do that if all else fails.
>>
>> 2. Cable Modem Adapter installed by my cable company, is a Linksys
>> LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which
>> will be the main computer.
>>
>> 3. The other two computers belong to my grandkids who live with us
>> and have older machines. I will install NIC cards for them when I
>> get this sorted out.
>>
>> 4. I purchased a refurbished NetGear Cable/DSL Wireless Router,
>> model MR814. I really do hope this was not a mistake! I also
>> purchased a new Netgear Wireless PCI Adapter MA311 for one of the
>> other computers. I won't buy a second one until I get the first 2
>> networked.
>>
>> Your help will be much appreciated...TIA,
>>
>> Catrix

You are getting close. We know the computer is receiving an IP
address from the router and the computer can ping the router...so that
means that your cables are plugged in correctly and your NIC is
working properly.

Next time you try...
Physically unplug the power from the cable modem AND the router and
let them both sit for a few minutes. When you plug them back in, plug
in the router first and pause, then the cable modem. It's always a
good idea at this stage to make sure you are receiving an IP address
from the router before you try to connect to the router...run WINIPCFG
and confirm the settings.

Once you are sure you are talking to the router, try to hit the
configuration page again. Personally, I use Internet Explorer instead
of the setup wizards to configure the router. If you get the box
asking for your user name and password then you are connecting to the
router config. Once there, look over each different setting that is
available and make sure the box for "Obtain an IP address" is
checked...in a lot of cases I have seen where the default
configuration is set for a static IP...which you more than likely
don't have.

Wish I could be more help here...but as I said before you are getting
close.

Good Luck...

GLCrews,MCP


On Mon, 23 Feb 2004 20:32:52 -0700, "Catrix" <(E-Mail Removed)>
wrote:

>Thanks so much for your reply. I had a rather painful session at Physical
>Therapy so I wasn't able to get back on until now.
>
>I connected the cable modem & the router according to the instruction book
>and rebooted.
>
>I disabled ZA.
>
>Then used Start->Run->Command to see what IP & Gateway addresses were
>assigned.
>
>Now here is something I might need to clear up, I have a Linksys adapter for
>my cable modem and that is the one listed in the IP Configuration.
>
>Re-emphasizing that my router is a NetGear and my cable modem is a
>LincSys...does this make a difference?
>
>It listed the IP address as 192.168.0.2
>And the Gateway was: 192.168.0.1
>
>Then I went through the setup Wizard again and rebooted as directed by the
>setup Wizard.
>
> And I was successful in pinging the router.
>
>Now about checking the config for the router.
>
>I don't know how else to check/change the router settings, except to bring
>up Internet Express or through the setup Wizard for the router.
>
>I think my brain is having a personal power failure.
>This was rather different today than it was yesterday. When I typed in the
>address of the Gateway, yesterday it popped right up with the window that
>asks for a default user
>name & password. I was given those in my Setup Wizard.
>
>But today when it goes through the steps to get to the settings for the
>router it's like
>molasses in January. And sometimes it takes soooo long that it finally stops
>and gives me the "page cannot be displayed". Since each of these steps for
>the settings have the appearance of a web page, I thought that dumping my
>temp internet files might help. Tried again, but the same slow and going
>nowhere bit happened 3 times.
>
>So then I must unplug and switch back to just the cable modem to get my
>email & read the newsgroups, LOL. I don't know how to proceed to get
>connected. But at least we know the computer appears to be talking to the
>router.
>
>So I appreciate your help and will try everything one more time and I will
>also include Tweek's suggestion.
>
>Thanks to both,
>
>Catrix
>
>
>TheCrewser wrote:
>> First, disable ZoneAlarm to take it out of the equation (right-click
>> on the icon by the clock and select Exit). Once you get the router
>> working you can eliminate Zone Alarm. Next, find out if your system
>> is talking to the router properly.
>>
>> Start->Run->Winipcfg
>>
>> select your adaptor (Netgear) and see what IP address is assigned to
>> you from the router. Also, write down the Gateway that is assigned.
>>
>> Start->Run->Command
>>
>> Ping the number you just wrote down for your Gateway (usually
>> 192.168.0.1 but could vary). If the ping is successful then you are
>> talking to the router properly...which is more than likely the case.
>>
>> If you are successful with these steps, then you should check the
>> configuration for the router. Start Internet Explorer on your system
>> and type in the address of the Gateway (ex: http://192.168.0.1) Check
>> and be sure you have the router set to receive an IP address
>> automatically from your ISP. In a lot of cases I have worked on, this
>> is usually the problem...the router is not set up to receive an IP
>> automatically.
>>
>> This will get you started with troubleshooting your setup...repost and
>> let us know which step failed.
>>
>> Good Luck...
>>
>> GLCrews,MCP
>>
>>
>> On Sun, 22 Feb 2004 20:24:43 -0700, "Catrix" <(E-Mail Removed)>
>> wrote:
>>
>>> I know practically zilch about networking, hopefully I will be able
>>> to use the correct terms so that I can be understood. Also my budget
>>> is somewhat limited, I am disabled. Should mention that I do my
>>> banking and bill paying online. So security is necessary for me.
>>>
>>> I want to network 3 computers in our home so that we call all use
>>> the cable modem. At this point I am not interested in file or
>>> printer sharing. I have been to several web sites to try to learn
>>> how to do this, but so far I can't achieve my goal.
>>>
>>> The specs for everything is listed at the bottom.
>>>
>>> My first task as I understand it, is to get the router and my cable
>>> modem to work together with my computer and then add the other two
>>> computers.
>>>
>>> So far I have not been successful. I have used the CD that came with
>>> the router which has an Install Wizard. The instructions have
>>> pictures (LOL) that change when you complete each step; according to
>>> that my hardware is installed correctly.
>>>
>>> However, when I attempt to test the connection with their software,
>>> it apparently fails because all I get after the test is "the page
>>> cannot be displayed. Then in order to browse the net, get my email
>>> etc, I have to set all the hardware back to use just the cable modem.
>>>
>>> 1. OS: W98 (all three). BUT on the main computer I am running the
>>> free version of ZoneAlarm. I have read that the router will also
>>> have a firewall in it...true? I have not tried to shut down ZA since
>>> I get no alerts from it when I try to use the router, but I might
>>> have to do that if all else fails.
>>>
>>> 2. Cable Modem Adapter installed by my cable company, is a Linksys
>>> LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which
>>> will be the main computer.
>>>
>>> 3. The other two computers belong to my grandkids who live with us
>>> and have older machines. I will install NIC cards for them when I
>>> get this sorted out.
>>>
>>> 4. I purchased a refurbished NetGear Cable/DSL Wireless Router,
>>> model MR814. I really do hope this was not a mistake! I also
>>> purchased a new Netgear Wireless PCI Adapter MA311 for one of the
>>> other computers. I won't buy a second one until I get the first 2
>>> networked.
>>>
>>> Your help will be much appreciated...TIA,
>>>
>>> Catrix
>
>
>

I am leaving all the messages from before intact, should I delete everything
but the newest part? I am not sure of the protocol and sure don't want to
upset anyone on dial up.

Let me make sure I understand what I am to do. When I unplug the cable modem
and the router...let them sit & then plug them back in, do I reboot after
plugging them in?

Last night I did as your instructions said and just used I.E. instead of the
wizard. BUT I still cannot get to the settings page to view what is selected
there.

I could when I first started trying to set this up, but could not get that
far yesterday. It just creeps along and after about 45 minutes of this I
usually just quit. If I let it go on, eventually it just comes up with
either nothing at all or "page cannot be displayed". However, I can see
different htmls in the status bar as it creeps along.

At first, it was fast, very fast. It would take me through all those setup
pages to a "test button" page. Then it said if I was successful I would see
NetGear's site. Never did get that.

I will wait for a few minutes to see if you are online and then I will have
to gather my email and take care of a few tasks. Please know that I
certainly appreciate the time & botheration you are doing to help me!

Catrix



"TheCrewser" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> You are getting close. We know the computer is receiving an IP
> address from the router and the computer can ping the router...so that
> means that your cables are plugged in correctly and your NIC is
> working properly.
>
> Next time you try...
> Physically unplug the power from the cable modem AND the router and
> let them both sit for a few minutes. When you plug them back in, plug
> in the router first and pause, then the cable modem. It's always a
> good idea at this stage to make sure you are receiving an IP address
> from the router before you try to connect to the router...run WINIPCFG
> and confirm the settings.
>
> Once you are sure you are talking to the router, try to hit the
> configuration page again. Personally, I use Internet Explorer instead
> of the setup wizards to configure the router. If you get the box
> asking for your user name and password then you are connecting to the
> router config. Once there, look over each different setting that is
> available and make sure the box for "Obtain an IP address" is
> checked...in a lot of cases I have seen where the default
> configuration is set for a static IP...which you more than likely
> don't have.
>
> Wish I could be more help here...but as I said before you are getting
> close.
>
> Good Luck...
>
> GLCrews,MCP
>
>
> On Mon, 23 Feb 2004 20:32:52 -0700, "Catrix" <(E-Mail Removed)>
> wrote:
>
> >Thanks so much for your reply. I had a rather painful session at Physical
> >Therapy so I wasn't able to get back on until now.
> >
> >I connected the cable modem & the router according to the instruction
book
> >and rebooted.
> >
> >I disabled ZA.
> >
> >Then used Start->Run->Command to see what IP & Gateway addresses were
> >assigned.
> >
> >Now here is something I might need to clear up, I have a Linksys adapter
for
> >my cable modem and that is the one listed in the IP Configuration.
> >
> >Re-emphasizing that my router is a NetGear and my cable modem is a
> >LincSys...does this make a difference?
> >
> >It listed the IP address as 192.168.0.2
> >And the Gateway was: 192.168.0.1
> >
> >Then I went through the setup Wizard again and rebooted as directed by
the
> >setup Wizard.
> >
> > And I was successful in pinging the router.
> >
> >Now about checking the config for the router.
> >
> >I don't know how else to check/change the router settings, except to
bring
> >up Internet Express or through the setup Wizard for the router.
> >
> >I think my brain is having a personal power failure.
> >This was rather different today than it was yesterday. When I typed in
the
> >address of the Gateway, yesterday it popped right up with the window that
> >asks for a default user
> >name & password. I was given those in my Setup Wizard.
> >
> >But today when it goes through the steps to get to the settings for the
> >router it's like
> >molasses in January. And sometimes it takes soooo long that it finally
stops
> >and gives me the "page cannot be displayed". Since each of these steps
for
> >the settings have the appearance of a web page, I thought that dumping my
> >temp internet files might help. Tried again, but the same slow and going
> >nowhere bit happened 3 times.
> >
> >So then I must unplug and switch back to just the cable modem to get my
> >email & read the newsgroups, LOL. I don't know how to proceed to get
> >connected. But at least we know the computer appears to be talking to the
> >router.
> >
> >So I appreciate your help and will try everything one more time and I
will
> >also include Tweek's suggestion.
> >
> >Thanks to both,
> >
> >Catrix
> >
> >
> >TheCrewser wrote:
> >> First, disable ZoneAlarm to take it out of the equation (right-click
> >> on the icon by the clock and select Exit). Once you get the router
> >> working you can eliminate Zone Alarm. Next, find out if your system
> >> is talking to the router properly.
> >>
> >> Start->Run->Winipcfg
> >>
> >> select your adaptor (Netgear) and see what IP address is assigned to
> >> you from the router. Also, write down the Gateway that is assigned.
> >>
> >> Start->Run->Command
> >>
> >> Ping the number you just wrote down for your Gateway (usually
> >> 192.168.0.1 but could vary). If the ping is successful then you are
> >> talking to the router properly...which is more than likely the case.
> >>
> >> If you are successful with these steps, then you should check the
> >> configuration for the router. Start Internet Explorer on your system
> >> and type in the address of the Gateway (ex: http://192.168.0.1) Check
> >> and be sure you have the router set to receive an IP address
> >> automatically from your ISP. In a lot of cases I have worked on, this
> >> is usually the problem...the router is not set up to receive an IP
> >> automatically.
> >>
> >> This will get you started with troubleshooting your setup...repost and
> >> let us know which step failed.
> >>
> >> Good Luck...
> >>
> >> GLCrews,MCP
> >>
> >>
> >> On Sun, 22 Feb 2004 20:24:43 -0700, "Catrix" <(E-Mail Removed)>
> >> wrote:
> >>
> >>> I know practically zilch about networking, hopefully I will be able
> >>> to use the correct terms so that I can be understood. Also my budget
> >>> is somewhat limited, I am disabled. Should mention that I do my
> >>> banking and bill paying online. So security is necessary for me.
> >>>
> >>> I want to network 3 computers in our home so that we call all use
> >>> the cable modem. At this point I am not interested in file or
> >>> printer sharing. I have been to several web sites to try to learn
> >>> how to do this, but so far I can't achieve my goal.
> >>>
> >>> The specs for everything is listed at the bottom.
> >>>
> >>> My first task as I understand it, is to get the router and my cable
> >>> modem to work together with my computer and then add the other two
> >>> computers.
> >>>
> >>> So far I have not been successful. I have used the CD that came with
> >>> the router which has an Install Wizard. The instructions have
> >>> pictures (LOL) that change when you complete each step; according to
> >>> that my hardware is installed correctly.
> >>>
> >>> However, when I attempt to test the connection with their software,
> >>> it apparently fails because all I get after the test is "the page
> >>> cannot be displayed. Then in order to browse the net, get my email
> >>> etc, I have to set all the hardware back to use just the cable modem.
> >>>
> >>> 1. OS: W98 (all three). BUT on the main computer I am running the
> >>> free version of ZoneAlarm. I have read that the router will also
> >>> have a firewall in it...true? I have not tried to shut down ZA since
> >>> I get no alerts from it when I try to use the router, but I might
> >>> have to do that if all else fails.
> >>>
> >>> 2. Cable Modem Adapter installed by my cable company, is a Linksys
> >>> LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which
> >>> will be the main computer.
> >>>
> >>> 3. The other two computers belong to my grandkids who live with us
> >>> and have older machines. I will install NIC cards for them when I
> >>> get this sorted out.
> >>>
> >>> 4. I purchased a refurbished NetGear Cable/DSL Wireless Router,
> >>> model MR814. I really do hope this was not a mistake! I also
> >>> purchased a new Netgear Wireless PCI Adapter MA311 for one of the
> >>> other computers. I won't buy a second one until I get the first 2
> >>> networked.
> >>>
> >>> Your help will be much appreciated...TIA,
> >>>
> >>> Catrix
> >
> >
> >
>

Alrighty then...I tried your newest advice about plugging in the router
first. Then I had to reboot because the cable modem was not lit as it is
supposed to be. After that all the lights on both units were lit up like the
manual says they are supposed to be. I exited ZA.

I brought up I.E. and typed in http://192.168.0.1 at 8:30 a.m. It began
bringing up the pages. Was still unable to get as far as the settings page.
At 10.45 I figured that was cotton-pickin' long enough, LOL. And it still
had not brought up the settings page. Before it came up super fast. Now I
dunno why it stalls.

It's like there is something left on my computer from trying to set it up
before but I don't know where to find it to delete it. Or if that is even
the problem. I figured that dumping the temp internet files would do it but
apparently that is not where the problem lies.

again thanks for your help and patience,

Catrix


Catrix wrote:
> I am leaving all the messages from before intact, should I delete
> everything but the newest part? I am not sure of the protocol and
> sure don't want to upset anyone on dial up.
>
> Let me make sure I understand what I am to do. When I unplug the
> cable modem and the router...let them sit & then plug them back in,
> do I reboot after plugging them in?
>
> Last night I did as your instructions said and just used I.E. instead
> of the wizard. BUT I still cannot get to the settings page to view
> what is selected there.
>
> I could when I first started trying to set this up, but could not get
> that far yesterday. It just creeps along and after about 45 minutes
> of this I usually just quit. If I let it go on, eventually it just
> comes up with either nothing at all or "page cannot be displayed".
> However, I can see different htmls in the status bar as it creeps
> along.
>
> At first, it was fast, very fast. It would take me through all those
> setup pages to a "test button" page. Then it said if I was successful
> I would see NetGear's site. Never did get that.
>
> I will wait for a few minutes to see if you are online and then I
> will have to gather my email and take care of a few tasks. Please
> know that I certainly appreciate the time & botheration you are doing
> to help me!
>
> Catrix
>
>
>
> "TheCrewser" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You are getting close. We know the computer is receiving an IP
>> address from the router and the computer can ping the router...so
>> that means that your cables are plugged in correctly and your NIC is
>> working properly.
>>
>> Next time you try...
>> Physically unplug the power from the cable modem AND the router and
>> let them both sit for a few minutes. When you plug them back in,
>> plug in the router first and pause, then the cable modem. It's
>> always a good idea at this stage to make sure you are receiving an
>> IP address from the router before you try to connect to the
>> router...run WINIPCFG and confirm the settings.
>>
>> Once you are sure you are talking to the router, try to hit the
>> configuration page again. Personally, I use Internet Explorer
>> instead of the setup wizards to configure the router. If you get
>> the box asking for your user name and password then you are
>> connecting to the router config. Once there, look over each
>> different setting that is available and make sure the box for
>> "Obtain an IP address" is checked...in a lot of cases I have seen
>> where the default configuration is set for a static IP...which you
>> more than likely don't have.
>>
>> Wish I could be more help here...but as I said before you are getting
>> close.
>>
>> Good Luck...
>>
>> GLCrews,MCP
>>
>>
>> On Mon, 23 Feb 2004 20:32:52 -0700, "Catrix" <(E-Mail Removed)>
>> wrote:
>>
>>> Thanks so much for your reply. I had a rather painful session at
>>> Physical Therapy so I wasn't able to get back on until now.
>>>
>>> I connected the cable modem & the router according to the
>>> instruction book and rebooted.
>>>
>>> I disabled ZA.
>>>
>>> Then used Start->Run->Command to see what IP & Gateway addresses
>>> were assigned.
>>>
>>> Now here is something I might need to clear up, I have a Linksys
>>> adapter for my cable modem and that is the one listed in the IP
>>> Configuration.
>>>
>>> Re-emphasizing that my router is a NetGear and my cable modem is a
>>> LincSys...does this make a difference?
>>>
>>> It listed the IP address as 192.168.0.2
>>> And the Gateway was: 192.168.0.1
>>>
>>> Then I went through the setup Wizard again and rebooted as directed
>>> by the setup Wizard.
>>>
>>> And I was successful in pinging the router.
>>>
>>> Now about checking the config for the router.
>>>
>>> I don't know how else to check/change the router settings, except
>>> to bring up Internet Express or through the setup Wizard for the
>>> router.
>>>
>>> I think my brain is having a personal power failure.
>>> This was rather different today than it was yesterday. When I typed
>>> in the address of the Gateway, yesterday it popped right up with
>>> the window that asks for a default user
>>> name & password. I was given those in my Setup Wizard.
>>>
>>> But today when it goes through the steps to get to the settings for
>>> the router it's like
>>> molasses in January. And sometimes it takes soooo long that it
>>> finally stops and gives me the "page cannot be displayed". Since
>>> each of these steps for the settings have the appearance of a web
>>> page, I thought that dumping my temp internet files might help.
>>> Tried again, but the same slow and going nowhere bit happened 3
>>> times.
>>>
>>> So then I must unplug and switch back to just the cable modem to
>>> get my email & read the newsgroups, LOL. I don't know how to
>>> proceed to get connected. But at least we know the computer appears
>>> to be talking to the router.
>>>
>>> So I appreciate your help and will try everything one more time and
>>> I will also include Tweek's suggestion.
>>>
>>> Thanks to both,
>>>
>>> Catrix
>>>
>>>
>>> TheCrewser wrote:
>>>> First, disable ZoneAlarm to take it out of the equation
>>>> (right-click on the icon by the clock and select Exit). Once you
>>>> get the router working you can eliminate Zone Alarm. Next, find
>>>> out if your system is talking to the router properly.
>>>>
>>>> Start->Run->Winipcfg
>>>>
>>>> select your adaptor (Netgear) and see what IP address is assigned
>>>> to you from the router. Also, write down the Gateway that is
>>>> assigned.
>>>>
>>>> Start->Run->Command
>>>>
>>>> Ping the number you just wrote down for your Gateway (usually
>>>> 192.168.0.1 but could vary). If the ping is successful then you
>>>> are talking to the router properly...which is more than likely the
>>>> case.
>>>>
>>>> If you are successful with these steps, then you should check the
>>>> configuration for the router. Start Internet Explorer on your
>>>> system and type in the address of the Gateway (ex:
>>>> http://192.168.0.1) Check and be sure you have the router set to
>>>> receive an IP address automatically from your ISP. In a lot of
>>>> cases I have worked on, this is usually the problem...the router
>>>> is not set up to receive an IP automatically.
>>>>
>>>> This will get you started with troubleshooting your setup...repost
>>>> and let us know which step failed.
>>>>
>>>> Good Luck...
>>>>
>>>> GLCrews,MCP
>>>>
>>>>
>>>> On Sun, 22 Feb 2004 20:24:43 -0700, "Catrix" <(E-Mail Removed)>
>>>> wrote:
>>>>
>>>>> I know practically zilch about networking, hopefully I will be
>>>>> able to use the correct terms so that I can be understood. Also
>>>>> my budget is somewhat limited, I am disabled. Should mention that
>>>>> I do my banking and bill paying online. So security is necessary
>>>>> for me.
>>>>>
>>>>> I want to network 3 computers in our home so that we call all use
>>>>> the cable modem. At this point I am not interested in file or
>>>>> printer sharing. I have been to several web sites to try to learn
>>>>> how to do this, but so far I can't achieve my goal.
>>>>>
>>>>> The specs for everything is listed at the bottom.
>>>>>
>>>>> My first task as I understand it, is to get the router and my
>>>>> cable modem to work together with my computer and then add the
>>>>> other two computers.
>>>>>
>>>>> So far I have not been successful. I have used the CD that came
>>>>> with the router which has an Install Wizard. The instructions have
>>>>> pictures (LOL) that change when you complete each step; according
>>>>> to that my hardware is installed correctly.
>>>>>
>>>>> However, when I attempt to test the connection with their
>>>>> software, it apparently fails because all I get after the test is
>>>>> "the page cannot be displayed. Then in order to browse the net,
>>>>> get my email etc, I have to set all the hardware back to use just
>>>>> the cable modem.
>>>>>
>>>>> 1. OS: W98 (all three). BUT on the main computer I am running the
>>>>> free version of ZoneAlarm. I have read that the router will also
>>>>> have a firewall in it...true? I have not tried to shut down ZA
>>>>> since I get no alerts from it when I try to use the router, but I
>>>>> might have to do that if all else fails.
>>>>>
>>>>> 2. Cable Modem Adapter installed by my cable company, is a Linksys
>>>>> LNE100TX(v5) Fast Ethernet Adapter. This is on my computer which
>>>>> will be the main computer.
>>>>>
>>>>> 3. The other two computers belong to my grandkids who live with us
>>>>> and have older machines. I will install NIC cards for them when I
>>>>> get this sorted out.
>>>>>
>>>>> 4. I purchased a refurbished NetGear Cable/DSL Wireless Router,
>>>>> model MR814. I really do hope this was not a mistake! I also
>>>>> purchased a new Netgear Wireless PCI Adapter MA311 for one of the
>>>>> other computers. I won't buy a second one until I get the first 2
>>>>> networked.
>>>>>
>>>>> Your help will be much appreciated...TIA,
>>>>>
>>>>> Catrix

I think you need to pause, take a deep breath and start from scratch.
First, have you tried to connect your "main" computer directly to the
cable modem and does that configuration work? The cable modem is
connected to the cable outlet with a typical cable TV cable and your
"main" computer is connected to the cable modem with a standard RJ45
ethernet cable, right? And when your "main" computer is running you
can connect to the internet, send and receive E-Mail, etc. Right?

If yes, the step two should be as follows.

Remove the firewall software from your "main" computer.

Disconnect your router from the computer and cable modem. Power it up
and do a reset. There is probably a small button somewhere that you
push and hold or push the button while you power up, etc. When you
finish the reset, power down the router.

Power down your computer. Power down your cable modem. (You will
probably have to unplug the power line since most modems don't have a
power switch.) Now unplug the ethernet cable from your "main" computer
and plug it into your router WAN port. Now connect a standard RJ45
ethernet cable to the "main" computer ethernet port. (The port that
you just disconnected from the cable modem.) And connect the other end
of that cable to one of the router LAN ports.

Now power up the cable modem and let it establish a connection with
the cable provider. Let it blink and wink for at least a minute. (Have
a cup of coffee.)

Then, power up the router. Let it establish a connection to the cable
modem. Let it blink and wink for at least a minute. (Have another cup
of coffee.)

Then boot your "main" computer. Let it finish loading software, etc.
(Have another cup of coffee.) Do not run the wizard.

Everything should be working and you should be able to connect to the
internet. etc. If not, connect to the router via your browser and set
configuration parameters as needed. (The only item that may need
changing is WAN type.)

Good luck, jimbo


"Catrix" <(E-Mail Removed)> wrote in message news:<uqePBIw#(E-Mail Removed)>...
> Alrighty then...I tried your newest advice about plugging in the router
> first. Then I had to reboot because the cable modem was not lit as it is
> supposed to be. After that all the lights on both units were lit up like the
> manual says they are supposed to be. I exited ZA.
>
> I brought up I.E. and typed in http://192.168.0.1 at 8:30 a.m. It began
> bringing up the pages. Was still unable to get as far as the settings page.
> At 10.45 I figured that was cotton-pickin' long enough, LOL. And it still
> had not brought up the settings page. Before it came up super fast. Now I
> dunno why it stalls.
>
> It's like there is something left on my computer from trying to set it up
> before but I don't know where to find it to delete it. Or if that is even
> the problem. I figured that dumping the temp internet files would do it but
> apparently that is not where the problem lies.
>
> again thanks for your help and patience,
>
> Catrix
>

Thank you so much for your input. I will try it tomorrow and see what
happens. This is becoming a great learning experience! LOL

Thanks again,

Catrix

jimbo wrote:
> I think you need to pause, take a deep breath and start from scratch.
> First, have you tried to connect your "main" computer directly to the
> cable modem and does that configuration work? The cable modem is
> connected to the cable outlet with a typical cable TV cable and your
> "main" computer is connected to the cable modem with a standard RJ45
> ethernet cable, right? And when your "main" computer is running you
> can connect to the internet, send and receive E-Mail, etc. Right?
>
> If yes, the step two should be as follows.
>
> Remove the firewall software from your "main" computer.
>
> Disconnect your router from the computer and cable modem. Power it up
> and do a reset. There is probably a small button somewhere that you
> push and hold or push the button while you power up, etc. When you
> finish the reset, power down the router.
>
> Power down your computer. Power down your cable modem. (You will
> probably have to unplug the power line since most modems don't have a
> power switch.) Now unplug the ethernet cable from your "main" computer
> and plug it into your router WAN port. Now connect a standard RJ45
> ethernet cable to the "main" computer ethernet port. (The port that
> you just disconnected from the cable modem.) And connect the other end
> of that cable to one of the router LAN ports.
>
> Now power up the cable modem and let it establish a connection with
> the cable provider. Let it blink and wink for at least a minute. (Have
> a cup of coffee.)
>
> Then, power up the router. Let it establish a connection to the cable
> modem. Let it blink and wink for at least a minute. (Have another cup
> of coffee.)
>
> Then boot your "main" computer. Let it finish loading software, etc.
> (Have another cup of coffee.) Do not run the wizard.
>
> Everything should be working and you should be able to connect to the
> internet. etc. If not, connect to the router via your browser and set
> configuration parameters as needed. (The only item that may need
> changing is WAN type.)
>
> Good luck, jimbo
>
>
> "Catrix" <(E-Mail Removed)> wrote in message
> news:<uqePBIw#(E-Mail Removed)>...
>> Alrighty then...I tried your newest advice about plugging in the
>> router first. Then I had to reboot because the cable modem was not
>> lit as it is supposed to be. After that all the lights on both units
>> were lit up like the manual says they are supposed to be. I exited
>> ZA.
>>
>> I brought up I.E. and typed in http://192.168.0.1 at 8:30 a.m. It
>> began bringing up the pages. Was still unable to get as far as the
>> settings page. At 10.45 I figured that was cotton-pickin' long
>> enough, LOL. And it still had not brought up the settings page.
>> Before it came up super fast. Now I dunno why it stalls.
>>
>> It's like there is something left on my computer from trying to set
>> it up before but I don't know where to find it to delete it. Or if
>> that is even the problem. I figured that dumping the temp internet
>> files would do it but apparently that is not where the problem lies.
>>
>> again thanks for your help and patience,
>>
>> Catrix

Hi there once again,

> First, have you tried to connect your "main" computer directly to the
> cable modem and does that configuration work? And when your "main"
computer is running you can connect to the internet, send and receive
E-Mail, etc. Right?

Yes, when just the main computer and the cable modem are connected there is
no problem with connecting to the internet or sending and receiving email.

>The cable modem is connected to the cable outlet with a typical cable TV
cable and your
>"main" computer is connected to the cable modem with a standard RJ45
ethernet cable, >right?

Now about the RJ45 ethernet cable...the cable that the cable company
connected to the cable modem & my computer has "ETL verified EIA/TIA-568A
Cat. 5 UTP G3F 209 written on it. Is this "cat 5" cable ok?

Also there was a cable that came with the router, but I don't have a clue
what kind it is, nothing is written on it. But it fits the router and the
cable modem jack. I hate to assume anything, but wouldn't this mean that it
is the correct cable for the router?

> If yes, the step two should be as follows.
>
> Remove the firewall software from your "main" computer.

I removed the firewall software from my main computer.

> Disconnect your router from the computer and cable modem. Power it up and
do a reset. >There is probably a small button somewhere that you push and
hold or push the button >while you power up, etc. When you finish the reset,
power down the router.
>
My router does not have a reset button, so I unplugged the power then
powered it back up. Followed that up by unplugging it again. Redundant?

> Power down your computer.

Powered down the computer.

>Power down your cable modem. (You will probably have to unplug the power
line since most >modems don't have a power switch.)

My cable modem has an off/on button, but I went ahead and unplugged it
anyway.

>Now unplug the ethernet cable from your "main" computer and plug it into
your router >WAN port.

Did this, too.

>Now connect a standard RJ45 ethernet cable to the "main" computer ethernet
port. (The >port that you just disconnected from the cable modem.) And
connect the other end of >that cable to one of the router LAN ports.
>
I used the cable that came with the router into the computer ethernet port.
And plugged in the other end into the #1 router LAN port.

> Now power up the cable modem and let it establish a connection with the
cable provider. Let it blink and wink for at least a minute. (Have a cup of
coffee.)
>
> Then, power up the router. Let it establish a connection to the cable
modem. Let it blink and wink for at least a minute. (Have another cup of
coffee.)
>
> Then boot your "main" computer. Let it finish loading software, etc.
> (Have another cup of coffee.) Do not run the wizard.
>

Did all of the above...'cept for the coffee, had to give it up, LOL. Did NOT
run the wizard.

> Everything should be working and you should be able to connect to the
internet. etc.

I tried to connect to the internet or to get my mail, but was not
successful.

>If not, connect to the router via your browser and set configuration
parameters as needed. (The only item that may need changing is WAN type.)

Here is where I always get "stuck". I can ping the router and get the
packets returned just fine. But when I bring up my browser (IE6) and type in
the router IP address (http://192.168.0.1) it eventually just comes up with
"page cannot be displayed". And it takes quite along time for it to do that.

Some place I went to a link that gave a registry hack to remove the extra
numbered folders in NetTrans and to add the NEBEUI protocol etc. I wonder if
I should do this, after backing up the registry, of course.
In order to send this etc., I will have to unhook the router and redo the
cable modem.

I really do thank you for your time and trouble,

Catrix

> Good luck, jimbo
>
>
> "Catrix" <(E-Mail Removed)> wrote in message
> news:<uqePBIw#(E-Mail Removed)>...
>> Alrighty then...I tried your newest advice about plugging in the
>> router first. Then I had to reboot because the cable modem was not
>> lit as it is supposed to be. After that all the lights on both units
>> were lit up like the manual says they are supposed to be. I exited
>> ZA.
>>
>> I brought up I.E. and typed in http://192.168.0.1 at 8:30 a.m. It
>> began bringing up the pages. Was still unable to get as far as the
>> settings page. At 10.45 I figured that was cotton-pickin' long
>> enough, LOL. And it still had not brought up the settings page.
>> Before it came up super fast. Now I dunno why it stalls.
>>
>> It's like there is something left on my computer from trying to set
>> it up before but I don't know where to find it to delete it. Or if
>> that is even the problem. I figured that dumping the temp internet
>> files would do it but apparently that is not where the problem lies.
>>
>> again thanks for your help and patience,
>>
>> Catrix