Unable to connect one PC to network

My brother has NTL 2MB broadband and is linked to 2 PC's (both running XP)
via a D-Link 604 router. One of the PC's is used by our nieces & nephews for
homework/games etc and didn't have adequate AV installed. When I discovered
this, I did a quick check of Task Manager and found all sorts of Ad-ware
running. I ran Ad-Aware which caused the Remote Call Procedure countdown to
begin, indicating a virus.

I used Trend Micro's online AV service and set a scan away and left it to do
it's stuff. Unfortunatley I forgot to check the results and it wasn't until
the next day that I got to the machine to check it. It had been shut down
(I don't know if this was done correctly or not), so I figured I would set
another scan away but this time could not get an Internet connection.

Since then, everthing I've tried to get the connection up again, including
the Network Setup Wizard, Repair Connection etc. has failed. Could a virus
cause this?

I have checked all the cabling and changed the ports on the router. I've
even tried removing the device from Device Manager and re-installing it, but
to avail.

Any ideas?

TIA




Nel

Have you tried doing a system restore to a time before u found you had a
virus or a problem with connecting to the internet.This may solve the
problem as it will remove any changes made since th date and time you
restore your p.c. to.You can try this through programs, accessories and
system tools, there you can do a restore. Hope you find this works as I have
used this a few times when adaware has installed itself on my computer.
Matt

"matt" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). ..
> Have you tried doing a system restore to a time before u found you had a
> virus or a problem with connecting to the internet.This may solve the
> problem as it will remove any changes made since th date and time you
> restore your p.c. to.You can try this through programs, accessories and
> system tools, there you can do a restore. Hope you find this works as I
have
> used this a few times when adaware has installed itself on my computer.
> Matt

It was one of the options I tried but system restore wasn't active :-(

In article <425a5b8a$0$56170$(E-Mail Removed) ws.net>,
Nel says...
> "matt" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed). ..
> > Have you tried doing a system restore to a time before u found you had a
> > virus or a problem with connecting to the internet.This may solve the
> > problem as it will remove any changes made since th date and time you
> > restore your p.c. to.You can try this through programs, accessories and
> > system tools, there you can do a restore. Hope you find this works as I
> have
> > used this a few times when adaware has installed itself on my computer.
> > Matt
>
> It was one of the options I tried but system restore wasn't active :-(
>
You need to reset the TCP/IP stack. Instructions on Microsofts website.

TBH though, when they're infected that bad then by the time you've
tried to sort out the unholy mess, format-reinstall is a far quicker
solution.


--
Conor

"Of all the things I've lost, I miss my mind the most." O.Osbourne.

"Nel" <(E-Mail Removed)> wrote in message
news:425a5b8a$0$56170$(E-Mail Removed) eenews.net...
> "matt" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed). ..
>> Have you tried doing a system restore to a time before u found you had a
>> virus or a problem with connecting to the internet.This may solve the
>> problem as it will remove any changes made since th date and time you
>> restore your p.c. to.You can try this through programs, accessories and
>> system tools, there you can do a restore. Hope you find this works as I
> have
>> used this a few times when adaware has installed itself on my computer.
>> Matt
>
> It was one of the options I tried but system restore wasn't active :-(
>
>

one thing i always tend to do when i suspect virus problems on a host in the
network is this (normally with a notebook if one is available, its quicker)

log on in normal startup mode (for XP)

rig up a simple Peer to Peer network, share the entire drive of the infected
machine, map the drive with windows on the notebook

and run a virus scan from the AV on the notebook, if that brings up nothing
you might like to try the same

however use Safe mode

you can get "safe mode with networking"

on the suspected computer go to run type msconfig, go to the BOOT.INI tab
and select /SAFEBOOT and select the NETWORK option button, this should allow
you to share the drive and scan from a remote machine.

I am paranoid about viruses! i never really rely entirely on online scans,
try downloading AVG Free (if you can still get that) or a trial program of
another reputable AV company.

I hope this helps you in some way

you can do this with a desktop but if you dont have a really long cross over
cable it can be annoying trying to get from one desktops NIC to another
desktops NIC

anyway good luck virus scanning

Christo