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Cant get printer to work since setting up network

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  #1  
Old 12-11-2003, 03:15 PM
Default Cant get printer to work since setting up network



Appologies for cross posting this, but I have found this newsgroup which
seems more appropriate to my problem.
Carelessly, I seem to have lost the ability to print to my HP DeskJet 890C.
Using Windows XP Pro, I've been messing with setting up a network and now it
doesnt work.
If I send a doc to print, the printer icon momentarily appears in the
taskbar then disappears again. If I open the printer box, there are no
documents queud!.
I went through the trouble shooting guide and can print from a command
prompt, so its not the connection or the actual printer.
Its connected to LPT 1 on my main PC and shows up in the printer folder as
online and ready to print.
Tried lots of different settings, uninstalled the printer and then
re-installed it, restore points etc and still no go, driving me crazy
please help
Regards
Helinut






Helinut
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  #2  
Old 12-11-2003, 08:51 PM
Graham
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Default Re: Cant get printer to work since setting up network

On Thu, 11 Dec 2003 15:15:51 +0000, Helinut wrote:

> Appologies for cross posting this, but I have found this newsgroup which
> seems more appropriate to my problem. Carelessly, I seem to have lost the
> ability to print to my HP DeskJet 890C. Using Windows XP Pro, I've been
> messing with setting up a network and now it doesnt work.
> If I send a doc to print, the printer icon momentarily appears in the
> taskbar then disappears again. If I open the printer box, there are no
> documents queud!.
> I went through the trouble shooting guide and can print from a command
> prompt, so its not the connection or the actual printer. Its connected to
> LPT 1 on my main PC and shows up in the printer folder as online and ready
> to print.
> Tried lots of different settings, uninstalled the printer and then
> re-installed it, restore points etc and still no go, driving me crazy
> please help
> Regards
> Helinut



This sounds a bit like you have 'accidentally' changed the port setting of
the printer.

Click start
Click printers
Right click HP DeskJet 890C
Select 'ports'
Tick box 'LPT1'
Click OK

Did that fix it?

Graham



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  #3  
Old 12-11-2003, 08:59 PM
Helinut
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Default Re: Cant get printer to work since setting up network

No, its showing the right port (LPT1)
Have tried deleting the port and re-booting, but that didnt work either.
Also have tried cleaning rhe registry of any reference to the HP 890C but
that didnt make any diference (except when I rebooted it didnt automatically
find the printer)
"Graham" <(E-Mail Removed)> wrote in message
news(E-Mail Removed)...
> On Thu, 11 Dec 2003 15:15:51 +0000, Helinut wrote:
>
> > Appologies for cross posting this, but I have found this newsgroup which
> > seems more appropriate to my problem. Carelessly, I seem to have lost

the
> > ability to print to my HP DeskJet 890C. Using Windows XP Pro, I've been
> > messing with setting up a network and now it doesnt work.
> > If I send a doc to print, the printer icon momentarily appears in the
> > taskbar then disappears again. If I open the printer box, there are no
> > documents queud!.
> > I went through the trouble shooting guide and can print from a command
> > prompt, so its not the connection or the actual printer. Its connected

to
> > LPT 1 on my main PC and shows up in the printer folder as online and

ready
> > to print.
> > Tried lots of different settings, uninstalled the printer and then
> > re-installed it, restore points etc and still no go, driving me crazy
> > please help
> > Regards
> > Helinut

>
>
> This sounds a bit like you have 'accidentally' changed the port setting of
> the printer.
>
> Click start
> Click printers
> Right click HP DeskJet 890C
> Select 'ports'
> Tick box 'LPT1'
> Click OK
>
> Did that fix it?
>
> Graham
>
>
>



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  #4  
Old 12-11-2003, 09:14 PM
Graham
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Posts: n/a
Default Re: Cant get printer to work since setting up network

On Thu, 11 Dec 2003 20:59:16 +0000, Helinut wrote:

> No, its showing the right port (LPT1) Have tried deleting the port and
> re-booting, but that didnt work either. Also have tried cleaning rhe
> registry of any reference to the HP 890C but that didnt make any diference
> (except when I rebooted it didnt automatically find the printer)



You say that you can print from a command prompt. Does this still work?
If it does, check that the print spooler service is running.

Right click 'My computer'
Select 'manage'
In the left pannel select 'services' inside 'applications and services'
Find 'print spooler' in the right pannel
check it is started & automatic

you can right click it and do a re-start

can you print now?

graham

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  #5  
Old 12-11-2003, 10:30 PM
Helinut
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Posts: n/a
Default Re: Cant get printer to work since setting up network

You had me hoping there, but no joy I'm afraid : (


"Graham" <(E-Mail Removed)> wrote in message
news(E-Mail Removed)...
> On Thu, 11 Dec 2003 20:59:16 +0000, Helinut wrote:
>
> > No, its showing the right port (LPT1) Have tried deleting the port and
> > re-booting, but that didnt work either. Also have tried cleaning rhe
> > registry of any reference to the HP 890C but that didnt make any

diference
> > (except when I rebooted it didnt automatically find the printer)

>
>
> You say that you can print from a command prompt. Does this still work?
> If it does, check that the print spooler service is running.
>
> Right click 'My computer'
> Select 'manage'
> In the left pannel select 'services' inside 'applications and services'
> Find 'print spooler' in the right pannel
> check it is started & automatic
>
> you can right click it and do a re-start
>
> can you print now?
>
> graham
>



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  #6  
Old 12-13-2003, 09:29 PM
Graham
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Posts: n/a
Default Re: Cant get printer to work since setting up network

On Thu, 11 Dec 2003 22:30:38 +0000, Helinut wrote:

> You had me hoping there, but no joy I'm afraid : (



My only thought now is check the BIOS setting for the printer port. It
should be set for at least EPS (enhanced printer port). If you have another
printer install and try that one, but if it works I'm still not really
sure what your problem is.
If I think of anythig else I'll post it here.

Graham.


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