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I don't know if many people share my dislike of 0870 support numbers
but these non geographic National Rate Numbers attract no discount so are actually 8p per minute during the day. I found a way round this charge; most of the Network product producers are multi national and as such have support numbers in various countries. www.telediscount.co.uk is a phone discount company, no registration, no prepayment, no accounts. There is an access number to dial, normally 0845, a recorded message tells you the rate of charge. You can then dial the US support number for your network product at 0845 rates. I was actually speaking to someone for 45 minutes in India via a US call centre at 1p per minute off peak. Worth thinking about. Geoff Lane Geoff Lane |
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