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MN-700 Basestation management tool problem

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  #1  
Old 05-27-2004, 02:40 PM
Default MN-700 Basestation management tool problem



Hi,
I have never had any problems with my base station prior
to today. When I go to the Broadband Network Utility and
try to access the Base Station Management Tool (or type
http://mybasestation or the gateway address) it no longer
loads the page properly... I get an error 504 Gateway
Timeout Error. I never had problems accessing it before
so I have no idea why it is doing that. I get this message:

Gateway Timeout
The following error occurred:
[code=GATEWAY_TIMEOUT] A gateway timeout occurred. The
server is unreachable. Retry the request.

Please contact the administrator.

Any ideas on how this can be fixed? Should I reinstall
it? but the other computers on my network can't seem to
access it anymore either. Any help would be appreciated.
Thanks,

Anne-Marie


Anne-Marie
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  #2  
Old 05-27-2004, 02:54 PM
Chris H.
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Posts: n/a
Default Re: MN-700 Basestation management tool problem

Have you tried unplugging the power to the base station for about two
minutes, then plugging it back in, Anne-Marie? Sometimes we need to exert a
show of our power by threatening then with a little example of what we can
do - shut them down permanently. 8-)

I say this because our area has had several thunder and lightning storms the
last few weeks, and while we've only lost power a couple times, I've had to
reset the DSL modem (unplugging the power) because the DSL provider
apparently has rebooted their routers in the Central Office. Unless I also
unplug the power from the wireless base station, let the modem connect
first, then power up the base station, I won't have a good connection.
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Anne-Marie" <(E-Mail Removed)> wrote in message
news:1351a01c443f0$2e29a630$(E-Mail Removed)...
> Hi,
> I have never had any problems with my base station prior
> to today. When I go to the Broadband Network Utility and
> try to access the Base Station Management Tool (or type
> http://mybasestation or the gateway address) it no longer
> loads the page properly... I get an error 504 Gateway
> Timeout Error. I never had problems accessing it before
> so I have no idea why it is doing that. I get this message:
>
> Gateway Timeout
> The following error occurred:
> [code=GATEWAY_TIMEOUT] A gateway timeout occurred. The
> server is unreachable. Retry the request.
>
> Please contact the administrator.
>
> Any ideas on how this can be fixed? Should I reinstall
> it? but the other computers on my network can't seem to
> access it anymore either. Any help would be appreciated.
> Thanks,
>
> Anne-Marie



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  #3  
Old 05-27-2004, 03:33 PM
Anne-Marie
Guest
 
Posts: n/a
Default Re: MN-700 Basestation management tool problem

Thanks for your suggestion but I just tried unplugging and
replugging my basestation and my modem as well and I still
get the same message

>-----Original Message-----
>Have you tried unplugging the power to the base station

for about two
>minutes, then plugging it back in, Anne-Marie? Sometimes

we need to exert a
>show of our power by threatening then with a little

example of what we can
>do - shut them down permanently. 8-)
>
>I say this because our area has had several thunder and

lightning storms the
>last few weeks, and while we've only lost power a couple

times, I've had to
>reset the DSL modem (unplugging the power) because the

DSL provider
>apparently has rebooted their routers in the Central

Office. Unless I also
>unplug the power from the wireless base station, let the

modem connect
>first, then power up the base station, I won't have a

good connection.
>--
>Chris H.
>Microsoft Windows MVP
>Tablet Creations - http://nicecreations.us/
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone


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  #4  
Old 05-27-2004, 04:33 PM
Ken
Guest
 
Posts: n/a
Default Re: MN-700 Basestation management tool problem



This happen to me a couple weeks ago. I like Chris take
on this, though...stay in comman dof your power switch.

Here's what I did:

(1) disable all software firewalls and anti-virus
programs as best you can in one of your PCs. Diable all
microwave devices in your vicinity - cordless phones,
microwaves, game controllers, etc.
(2) turn off WEP/WPA keys in the PC adapter and make sure
the wirless connection settings are "Obtain IP...".
(3) reset your base station by pushing and holding the
reset button with the cartridge from a ballpoint pen
until the amber light flashes on the front.
(4) try to linkup with the base station after it resumes
and shows all green lights. The default channel will
be "6".
(5) If this doesn't work, change channels to "11" - a non-
interfering channel.

>-----Original Message-----
>Thanks for your suggestion but I just tried unplugging

and
>replugging my basestation and my modem as well and I

still
>get the same message
>
>>-----Original Message-----
>>Have you tried unplugging the power to the base station

>for about two
>>minutes, then plugging it back in, Anne-Marie?

Sometimes
>we need to exert a
>>show of our power by threatening then with a little

>example of what we can
>>do - shut them down permanently. 8-)
>>
>>I say this because our area has had several thunder and

>lightning storms the
>>last few weeks, and while we've only lost power a

couple
>times, I've had to
>>reset the DSL modem (unplugging the power) because the

>DSL provider
>>apparently has rebooted their routers in the Central

>Office. Unless I also
>>unplug the power from the wireless base station, let

the
>modem connect
>>first, then power up the base station, I won't have a

>good connection.
>>--
>>Chris H.
>>Microsoft Windows MVP
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone

>
>.
>

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  #5  
Old 05-27-2004, 05:51 PM
Chris H.
Guest
 
Posts: n/a
Default Re: MN-700 Basestation management tool problem

8-) Sorry, Anne-Marie, that it didn't work for you. Follow up with what
Ken suggested in this thread, and see if it helps you.
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"Anne-Marie" <(E-Mail Removed)> wrote in message
news:13a7601c443f7$8f84e190$(E-Mail Removed)...
> Thanks for your suggestion but I just tried unplugging and
> replugging my basestation and my modem as well and I still
> get the same message
>
>>-----Original Message-----
>>Have you tried unplugging the power to the base station

> for about two
>>minutes, then plugging it back in, Anne-Marie? Sometimes

> we need to exert a
>>show of our power by threatening then with a little

> example of what we can
>>do - shut them down permanently. 8-)
>>
>>I say this because our area has had several thunder and

> lightning storms the
>>last few weeks, and while we've only lost power a couple

> times, I've had to
>>reset the DSL modem (unplugging the power) because the

> DSL provider
>>apparently has rebooted their routers in the Central

> Office. Unless I also
>>unplug the power from the wireless base station, let the

> modem connect
>>first, then power up the base station, I won't have a

> good connection.
>>--
>>Chris H.
>>Microsoft Windows MVP
>>Tablet Creations - http://nicecreations.us/
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone

>



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