Back to Microsoft the MN-700 Goes

Here's the score everyone,

I've gone through two MN-700's and they both have the
same wireless connection drop problem. I've tried
everything to get it to work... talked to microsoft
techs... sent microsoft emails... used this news group...
the bottom line is I've had (and apparently many other
people have had) serious issues in getting the wireless
portion of the MN-700 to work. The wired portion of the
router works great! The only problem is I bought a
WIRELESS router!!!!

Ok so here's what I suggest... get a case number from a
microsoft tech and ask them for the 1-800 number you have
to call to get a refund. It's really too bad... it had so
much promise... The refund takes ~20 days to get after
Microsoft gets reciept of your old router.

If I can be of any help to anyone just ask...

Dee Dubya


Dee Dubya

Microsoft will give you a refund even if it was bought from
a retail store?

Dee, I bought my MN700 in October, and I've been lurking the
groups since then waiting for some sort of answer to the WPA
disconnect problem. I am assuming that you get the disconnects
when using WPA and not WEP right?

After a ton of hours trying to fix this problem, I gave up in late
November, and decided to wait for a fix from Microsoft. My
notebook with a MN720 just wont stay connected using WPA - but
once I shifted backwards to WEP it works fine. I get the exact same
results with two different PCI Microsoft MN-730.

I've read a ton of different newsgroup threads but have yet to
find ONE that offers a solution to this, and yet there are quite
a few people with the same problem. I dont think that Microsoft
realizes or cares just how many people have this problem that dont
speak up in the newsgroups, either because they have switched
to WEP or are just lurking and waiting for a fix, or just dont
have time to try and solve the problem. I for one am getting tired
of waiting for a fix. Yes I have downloaded all the updates and
firmware upgrades that I know of - someone mentioned a rollup from
december, I dont think I have that one though, the one I got was
from early November I think, is there 2 rollup updates?

Some of the older newsgroup threads in October report that other brands of
wireless products also were disconnecting using WPA. I dont know if that is
still the case or not - - Anybody?

I bought all microsoft products, hoping that they would work well
together but that has not been the case. I'm very dissatisfied as
the newsgroups seem to not offer a definitive cause nor solution.

"Dee Dubya" <(E-Mail Removed)> wrote in message news:<11eb801c3f5bf$203b9440$(E-Mail Removed)>...
> Here's the score everyone,
>
> I've gone through two MN-700's and they both have the
> same wireless connection drop problem. I've tried
> everything to get it to work... talked to microsoft
> techs... sent microsoft emails... used this news group...
> the bottom line is I've had (and apparently many other
> people have had) serious issues in getting the wireless
> portion of the MN-700 to work. The wired portion of the
> router works great! The only problem is I bought a
> WIRELESS router!!!!
>
> Ok so here's what I suggest... get a case number from a
> microsoft tech and ask them for the 1-800 number you have
> to call to get a refund. It's really too bad... it had so
> much promise... The refund takes ~20 days to get after
> Microsoft gets reciept of your old router.
>
> If I can be of any help to anyone just ask...
>
> Dee Dubya

Yep you can get a refund. You just have to get the tech
support dude who issues you a case number to tell you the
1-800 number to call to get a refund.

As for my problem, my connection dropped even without any
security at all!

I hope this helps,

Dee Dubya


>-----Original Message-----
>Microsoft will give you a refund even if it was bought
from
>a retail store?
>
>Dee, I bought my MN700 in October, and I've been lurking
the
>groups since then waiting for some sort of answer to the
WPA
>disconnect problem. I am assuming that you get the
disconnects
>when using WPA and not WEP right?
>
>After a ton of hours trying to fix this problem, I gave
up in late
>November, and decided to wait for a fix from Microsoft.
My
>notebook with a MN720 just wont stay connected using
WPA - but
>once I shifted backwards to WEP it works fine. I get
the exact same
>results with two different PCI Microsoft MN-730.
>
>I've read a ton of different newsgroup threads but have
yet to
>find ONE that offers a solution to this, and yet there
are quite
>a few people with the same problem. I dont think that
Microsoft
>realizes or cares just how many people have this problem
that dont
>speak up in the newsgroups, either because they have
switched
>to WEP or are just lurking and waiting for a fix, or
just dont
>have time to try and solve the problem. I for one am
getting tired
>of waiting for a fix. Yes I have downloaded all the
updates and
>firmware upgrades that I know of - someone mentioned a
rollup from
>december, I dont think I have that one though, the one I
got was
>from early November I think, is there 2 rollup updates?
>
>Some of the older newsgroup threads in October report
that other brands of
>wireless products also were disconnecting using WPA. I
dont know if that is
>still the case or not - - Anybody?
>
>I bought all microsoft products, hoping that they would
work well
>together but that has not been the case. I'm very
dissatisfied as
>the newsgroups seem to not offer a definitive cause nor
solution.
>
>"Dee Dubya" <(E-Mail Removed)> wrote
in message news:<11eb801c3f5bf$203b9440
$(E-Mail Removed)>...
>> Here's the score everyone,
>>
>> I've gone through two MN-700's and they both have the
>> same wireless connection drop problem. I've tried
>> everything to get it to work... talked to microsoft
>> techs... sent microsoft emails... used this news
group...
>> the bottom line is I've had (and apparently many other
>> people have had) serious issues in getting the
wireless
>> portion of the MN-700 to work. The wired portion of
the
>> router works great! The only problem is I bought a
>> WIRELESS router!!!!
>>
>> Ok so here's what I suggest... get a case number from
a
>> microsoft tech and ask them for the 1-800 number you
have
>> to call to get a refund. It's really too bad... it had
so
>> much promise... The refund takes ~20 days to get after
>> Microsoft gets reciept of your old router.
>>
>> If I can be of any help to anyone just ask...
>>
>> Dee Dubya
>.
>