MN700 can't stay connected to Internet

Hi,

I installed my MN700 base station, I have the base
station connected to two pcs and they both see each other
and so on. I connect to the Internet using a DSL Modem,
and using a PPoe login, and DHCP is disabled because I
have static IP addresses on both pcs; however, once the
WAN IP address is dynamically changed by the ISP, my
internet acces is lost (this takes about 6 hours). Then I
have to shut the Base Station and turn it on, and
everything comes back to normal. I have setup the WAN to
autoconnect, but it doesn't seem to work.

Does anyone knows what is causing this?

Thank you



Jose Rivera

This seems to be a common problem. Hopefully Microsoft
can see this from all of the posts in here and correct
the problem VERY QUICKLY. ie.) Before I return mine for a
refund!


>-----Original Message-----
>Hi,
>
>I installed my MN700 base station, I have the base
>station connected to two pcs and they both see each other
> and so on. I connect to the Internet using a DSL Modem,
>and using a PPoe login, and DHCP is disabled because I
>have static IP addresses on both pcs; however, once the
>WAN IP address is dynamically changed by the ISP, my
>internet acces is lost (this takes about 6 hours). Then
I
>have to shut the Base Station and turn it on, and
>everything comes back to normal. I have setup the WAN to
>autoconnect, but it doesn't seem to work.
>
>Does anyone knows what is causing this?
>
>Thank you
>
>.
>

You are right about that, I had a linksys wireless before
and I never had to reset it. I thought Microsoft with the
billions that have will come up with a better product.

Anyways, now I probably won't get to support, because I
spoke the truth.


>-----Original Message-----
>This seems to be a common problem. Hopefully Microsoft
>can see this from all of the posts in here and correct
>the problem VERY QUICKLY. ie.) Before I return mine for
a
>refund!
>
>
>>-----Original Message-----
>>Hi,
>>
>>I installed my MN700 base station, I have the base
>>station connected to two pcs and they both see each
other
>> and so on. I connect to the Internet using a DSL
Modem,
>>and using a PPoe login, and DHCP is disabled because I
>>have static IP addresses on both pcs; however, once the
>>WAN IP address is dynamically changed by the ISP, my
>>internet acces is lost (this takes about 6 hours). Then
>I
>>have to shut the Base Station and turn it on, and
>>everything comes back to normal. I have setup the WAN
to
>>autoconnect, but it doesn't seem to work.
>>
>>Does anyone knows what is causing this?
>>
>>Thank you
>>
>>.
>>
>.
>

Calling support does not help. They simmply refuse to
accept the fact that this product has issues.

However, they will tell you it must be a problem with your
hardware or software. Finda funny to be honest. But hey
his is what we get for buying a product based on windows
CE.

I have to reboot my CE based handheld so why not my router.

>-----Original Message-----
>You are right about that, I had a linksys wireless before
>and I never had to reset it. I thought Microsoft with the
>billions that have will come up with a better product.
>
>Anyways, now I probably won't get to support, because I
>spoke the truth.
>
>
>>-----Original Message-----
>>This seems to be a common problem. Hopefully Microsoft
>>can see this from all of the posts in here and correct
>>the problem VERY QUICKLY. ie.) Before I return mine for
>a
>>refund!
>>
>>
>>>-----Original Message-----
>>>Hi,
>>>
>>>I installed my MN700 base station, I have the base
>>>station connected to two pcs and they both see each
>other
>>> and so on. I connect to the Internet using a DSL
>Modem,
>>>and using a PPoe login, and DHCP is disabled because I
>>>have static IP addresses on both pcs; however, once the
>>>WAN IP address is dynamically changed by the ISP, my
>>>internet acces is lost (this takes about 6 hours). Then
>>I
>>>have to shut the Base Station and turn it on, and
>>>everything comes back to normal. I have setup the WAN
>to
>>>autoconnect, but it doesn't seem to work.
>>>
>>>Does anyone knows what is causing this?
>>>
>>>Thank you
>>>
>>>.
>>>
>>.
>>
>.
>

What SR# did support give you and what problem did you specifically report
to them?

(E-Mail Removed) wrote:
> Calling support does not help. They simmply refuse to
> accept the fact that this product has issues.
>
> However, they will tell you it must be a problem with your
> hardware or software. Finda funny to be honest. But hey
> his is what we get for buying a product based on windows
> CE.
>
> I have to reboot my CE based handheld so why not my router.
>
>> -----Original Message-----
>> You are right about that, I had a linksys wireless before
>> and I never had to reset it. I thought Microsoft with the
>> billions that have will come up with a better product.
>>
>> Anyways, now I probably won't get to support, because I
>> spoke the truth.
>>
>>
>>> -----Original Message-----
>>> This seems to be a common problem. Hopefully Microsoft
>>> can see this from all of the posts in here and correct
>>> the problem VERY QUICKLY. ie.) Before I return mine for
>> a
>>> refund!
>>>
>>>
>>>> -----Original Message-----
>>>> Hi,
>>>>
>>>> I installed my MN700 base station, I have the base
>>>> station connected to two pcs and they both see each
>> other
>>>> and so on. I connect to the Internet using a DSL
>> Modem,
>>>> and using a PPoe login, and DHCP is disabled because I
>>>> have static IP addresses on both pcs; however, once the
>>>> WAN IP address is dynamically changed by the ISP, my
>>>> internet acces is lost (this takes about 6 hours). Then
>>> I
>>>> have to shut the Base Station and turn it on, and
>>>> everything comes back to normal. I have setup the WAN
>> to
>>>> autoconnect, but it doesn't seem to work.
>>>>
>>>> Does anyone knows what is causing this?
>>>>
>>>> Thank you
>>>>
>>>> .
>>>>
>>> .
>>>
>> .


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

I too was having droped/missing internet connection problems.
I spent 1 hour the other day trying to explain this to a support
person in India? Most of this time I was on hold because all the
support person was doing was following a script and couldnt handle any
variations from it. If he spoke better English we would have gotten
futher.
But back to the answere.
I had the MS broadband Utility installed on both my laptop and my main
computer. I hardly ever turn my main computer on since buying my
laptop. I uninstalled the MS broadband utility from my laptop and
havent had to reset the MN700 in two days This is with still
keeping the main computer off. Hopefully this has solved my
droped/missing internet connection problem Ive beed dealing with since
January 4th !


On Wed, 28 Jan 2004 11:52:44 -0800, "Jose Rivera"
<(E-Mail Removed)> wrote:

>Hi,
>
>I installed my MN700 base station, I have the base
>station connected to two pcs and they both see each other
> and so on. I connect to the Internet using a DSL Modem,
>and using a PPoe login, and DHCP is disabled because I
>have static IP addresses on both pcs; however, once the
>WAN IP address is dynamically changed by the ISP, my
>internet acces is lost (this takes about 6 hours). Then I
>have to shut the Base Station and turn it on, and
>everything comes back to normal. I have setup the WAN to
>autoconnect, but it doesn't seem to work.
>
>Does anyone knows what is causing this?
>
>Thank you
>