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Stop receiving information

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  #1  
Old 01-28-2004, 12:20 PM
Default Stop receiving information



I have a MN-700 and setup everything right. I could even
access the Internet, but after about 3 minutes, the cable
modem stops receving information from the internet. If I
enter the MN-700 setup, WAN settings, and simple apply to
the same settings, I can access the internet again
normally, but just for 3 minutes, then I have to repeat
the procedure. Does any one has even a clue about what is
happening?


Alexandrino Fernandes
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  #2  
Old 01-28-2004, 03:11 PM
Chris H.
Guest
 
Posts: n/a
Default Re: Stop receiving information

Is this loss of connection on your wired connection to the base station? If
so, it sounds like your settings aren't correct to address your Internet
Service Provider's authentication process. Make sure you've correctly
identified whether you get a static or dynamic IP from the ISP and that
you're using the proper technique for authentication with the ISP (is the
service PPPoE or straight TCP/IP?). If those are all correct in the base
station, you may contact your ISP to verify them again.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Alexandrino Fernandes" <(E-Mail Removed)> wrote in message
news:5cfa01c3e599$16c74160$(E-Mail Removed)...
> I have a MN-700 and setup everything right. I could even
> access the Internet, but after about 3 minutes, the cable
> modem stops receving information from the internet. If I
> enter the MN-700 setup, WAN settings, and simple apply to
> the same settings, I can access the internet again
> normally, but just for 3 minutes, then I have to repeat
> the procedure. Does any one has even a clue about what is
> happening?



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  #3  
Old 01-28-2004, 03:44 PM
Guest
 
Posts: n/a
Default Re: Stop receiving information

Another point that I forgot to mention is that if I
connect my computer direct to the cable modem, everything
work fine, without interruptions. What could be happening
from time to time that cause my cable modem stop receving
information from the internet?
>-----Original Message-----
>Is this loss of connection on your wired connection to

the base station? If
>so, it sounds like your settings aren't correct to

address your Internet
>Service Provider's authentication process. Make sure

you've correctly
>identified whether you get a static or dynamic IP from

the ISP and that
>you're using the proper technique for authentication with

the ISP (is the
>service PPPoE or straight TCP/IP?). If those are all

correct in the base
>station, you may contact your ISP to verify them again.
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Alexandrino Fernandes" <(E-Mail Removed)> wrote in

message
>news:5cfa01c3e599$16c74160$(E-Mail Removed)...
>> I have a MN-700 and setup everything right. I could

even
>> access the Internet, but after about 3 minutes, the

cable
>> modem stops receving information from the internet. If

I
>> enter the MN-700 setup, WAN settings, and simple apply

to
>> the same settings, I can access the internet again
>> normally, but just for 3 minutes, then I have to repeat
>> the procedure. Does any one has even a clue about what

is
>> happening?

>
>
>.
>

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  #4  
Old 01-28-2004, 08:03 PM
Guest
 
Posts: n/a
Default Re: Stop receiving information

As the last response said.

Check your configuration in your router or start from
scratch. Also, you may want to clear the cache in the
router and the pc. To clear the cache in the router, turn
it off disconnect the cables and leave it for about 10 to
30 minutes, also turn your PC off. After that, turn your
DSL modem, and connect all the cables back again, and
turn your PC on. Start the setup wizard in the base
station and follow the instructions. Make sure that you
follow the instructions, this Base Station is so
meticulous about following steps.


Jose J. Riverahernandez
MCP Win XP, MCSA, MCSE Win2K
Network+, A+
(E-Mail Removed)
>-----Original Message-----
>Another point that I forgot to mention is that if I
>connect my computer direct to the cable modem,

everything
>work fine, without interruptions. What could be

happening
>from time to time that cause my cable modem stop

receving
>information from the internet?
>>-----Original Message-----
>>Is this loss of connection on your wired connection to

>the base station? If
>>so, it sounds like your settings aren't correct to

>address your Internet
>>Service Provider's authentication process. Make sure

>you've correctly
>>identified whether you get a static or dynamic IP from

>the ISP and that
>>you're using the proper technique for authentication

with
>the ISP (is the
>>service PPPoE or straight TCP/IP?). If those are all

>correct in the base
>>station, you may contact your ISP to verify them again.
>>--
>>Chris H.
>>Microsoft Windows MVP
>>Associate Expert
>>Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>"Alexandrino Fernandes" <(E-Mail Removed)> wrote

in
>message
>>news:5cfa01c3e599$16c74160$(E-Mail Removed)...
>>> I have a MN-700 and setup everything right. I could

>even
>>> access the Internet, but after about 3 minutes, the

>cable
>>> modem stops receving information from the internet.

If
>I
>>> enter the MN-700 setup, WAN settings, and simple

apply
>to
>>> the same settings, I can access the internet again
>>> normally, but just for 3 minutes, then I have to

repeat
>>> the procedure. Does any one has even a clue about

what
>is
>>> happening?

>>
>>
>>.
>>

>.
>

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  #5  
Old 01-28-2004, 08:40 PM
Barb Bowman \(MVP-Windows\)
Guest
 
Posts: n/a
Default Re: Stop receiving information

What kind of cache in the router are you talking about? Why do you think it
is necessary to leave it off for 10-30 minutes?
What kind of cache on the PC are you talking about? You can empty the
browser cache and flushdns.

(E-Mail Removed) wrote:
>Also, you may want to clear the cache in the
> router and the pc. To clear the cache in the router, turn
> it off disconnect the cables and leave it for about 10 to
> 30 minutes, also turn your PC off.
>
> Jose J. Riverahernandez
> MCP Win XP, MCSA, MCSE Win2K
> Network+, A+
> (E-Mail Removed)
>> -----Original Message-----
>> Another point that I forgot to mention is that if I
>> connect my computer direct to the cable modem,

> everything
>> work fine, without interruptions. What could be

> happening
>> from time to time that cause my cable modem stop

> receving
>> information from the internet?
>>> -----Original Message-----
>>> Is this loss of connection on your wired connection to the base
>>> station? If so, it sounds like your settings aren't correct to
>>> address your Internet Service Provider's authentication process.
>>> Make sure you've correctly identified whether you get a static or
>>> dynamic IP from the ISP and that you're using the proper technique
>>> for authentication with the ISP (is the

>> the ISP (is the
>>> service PPPoE or straight TCP/IP?). If those are all correct in
>>> the base station, you may contact your ISP to verify them again.
>>> --
>>> Chris H.
>>> Microsoft Windows MVP
>>> Associate Expert
>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>
>>> "Alexandrino Fernandes" <(E-Mail Removed)> wrote in message

>> message
>>> news:5cfa01c3e599$16c74160$(E-Mail Removed)...
>>>> I have a MN-700 and setup everything right. I could

>> even
>>>> access the Internet, but after about 3 minutes, the

>> cable
>>>> modem stops receving information from the internet. If I

>> I
>>>> enter the MN-700 setup, WAN settings, and simple apply to

>> to
>>>> the same settings, I can access the internet again
>>>> normally, but just for 3 minutes, then I have to

> repeat
>>>> the procedure. Does any one has even a clue about what is

>> is
>>>> happening?
>>>
>>>
>>> .
>>>

>> .



--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)


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  #6  
Old 01-29-2004, 02:07 PM
Guest
 
Posts: n/a
Default Re: Stop receiving information

Or your problem could be much simpler. Read the posts
here many of us have random lockups of the MN700.

It is not your hardware.
It is not your software.
It is not your OS.

It is a problem with the router.

You can call support and get the run around.

Our you can do what many have done and return the router
and get the linksys version.


>-----Original Message-----
>What kind of cache in the router are you talking about?

Why do you think it
>is necessary to leave it off for 10-30 minutes?
>What kind of cache on the PC are you talking about? You

can empty the
>browser cache and flushdns.
>
>(E-Mail Removed) wrote:
>>Also, you may want to clear the cache in the
>> router and the pc. To clear the cache in the router,

turn
>> it off disconnect the cables and leave it for about 10

to
>> 30 minutes, also turn your PC off.
>>
>> Jose J. Riverahernandez
>> MCP Win XP, MCSA, MCSE Win2K
>> Network+, A+
>> (E-Mail Removed)
>>> -----Original Message-----
>>> Another point that I forgot to mention is that if I
>>> connect my computer direct to the cable modem,

>> everything
>>> work fine, without interruptions. What could be

>> happening
>>> from time to time that cause my cable modem stop

>> receving
>>> information from the internet?
>>>> -----Original Message-----
>>>> Is this loss of connection on your wired connection

to the base
>>>> station? If so, it sounds like your settings aren't

correct to
>>>> address your Internet Service Provider's

authentication process.
>>>> Make sure you've correctly identified whether you get

a static or
>>>> dynamic IP from the ISP and that you're using the

proper technique
>>>> for authentication with the ISP (is the
>>> the ISP (is the
>>>> service PPPoE or straight TCP/IP?). If those are all

correct in
>>>> the base station, you may contact your ISP to verify

them again.
>>>> --
>>>> Chris H.
>>>> Microsoft Windows MVP
>>>> Associate Expert
>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>>>
>>>> "Alexandrino Fernandes" <(E-Mail Removed)> wrote

in message
>>> message
>>>> news:5cfa01c3e599$16c74160$(E-Mail Removed)...
>>>>> I have a MN-700 and setup everything right. I could
>>> even
>>>>> access the Internet, but after about 3 minutes, the
>>> cable
>>>>> modem stops receving information from the internet.

If I
>>> I
>>>>> enter the MN-700 setup, WAN settings, and simple

apply to
>>> to
>>>>> the same settings, I can access the internet again
>>>>> normally, but just for 3 minutes, then I have to

>> repeat
>>>>> the procedure. Does any one has even a clue about

what is
>>> is
>>>>> happening?
>>>>
>>>>
>>>> .
>>>>
>>> .

>
>
>--
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)
>
>
>.
>

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