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Printer Not Detected - PLEASE HELP!

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  #1  
Old 01-15-2004, 12:18 AM
 
Tim


I am running XP Pro on a new Dell. I installed a MN 510
USB Adapter which readily connected me to the internet
through the wireless network in my office. I cannot,
however, connect to our printer (a Canon copier/printer)
because the TCP/IP Wizard (which launches as part of the
Printer Wizard) cannot identify my "device." Others in
the office have not had this problem.

After failing to find my printer, the Wizard gives me a
list of "devices" to choose from, but my printer is not
one of them. I have tried similar devices that are
listed, but none work. Also, the Wizard claims to permit
a custom device, but when I input the same information
that was detected (and is shown) on other computers from
which the printer was detected, I still cannot print.

Any help would be greatly appreciated.
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  #2  
Old 01-15-2004, 01:18 AM
 
Chris H.
Default Re: Printer Not Detected - PLEASE HELP!



Go into Printers and Faxes, select Add a new printer, then Browse to the
location of the printer. It should show as shared on the LAN. I'm not
quite sure what you're attempting to do with a TCP/IP "wizard."
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

"Tim" <(E-Mail Removed)> wrote in message
news:06f401c3db05$77a81750$(E-Mail Removed)...
> I am running XP Pro on a new Dell. I installed a MN 510
> USB Adapter which readily connected me to the internet
> through the wireless network in my office. I cannot,
> however, connect to our printer (a Canon copier/printer)
> because the TCP/IP Wizard (which launches as part of the
> Printer Wizard) cannot identify my "device." Others in
> the office have not had this problem.
>
> After failing to find my printer, the Wizard gives me a
> list of "devices" to choose from, but my printer is not
> one of them. I have tried similar devices that are
> listed, but none work. Also, the Wizard claims to permit
> a custom device, but when I input the same information
> that was detected (and is shown) on other computers from
> which the printer was detected, I still cannot print.
>
> Any help would be greatly appreciated.



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  #3  
Old 01-16-2004, 06:39 AM
 
Scoopy
Default Re: Printer Not Detected - PLEASE HELP!



It would be very important to know what type of Canon
Printer you have in your office. They vary vastly in the
methods of connections. For example, a Canon iR2200, that
does not have SMB(windows printing) enabled, will not be
seen on the network, you have to install it as a local
printer and use "Standard LPR Port" as the method of
connection. In the above case, you would put in the
printers IP address as the "Name or address of printer"
in the LPR port wizard. (Verify that you can ping the
address of the printer before doing anything) Please
repost with more detail if the above does not work.

>-----Original Message-----
>Go into Printers and Faxes, select Add a new printer,

then Browse to the
>location of the printer. It should show as shared on the

LAN. I'm not
>quite sure what you're attempting to do with a

TCP/IP "wizard."
>--
>Chris H.
>Microsoft Windows MVP
>Associate Expert
>Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>"Tim" <(E-Mail Removed)> wrote in message
>news:06f401c3db05$77a81750$(E-Mail Removed)...
>> I am running XP Pro on a new Dell. I installed a MN 510
>> USB Adapter which readily connected me to the internet
>> through the wireless network in my office. I cannot,
>> however, connect to our printer (a Canon copier/printer)
>> because the TCP/IP Wizard (which launches as part of the
>> Printer Wizard) cannot identify my "device." Others in
>> the office have not had this problem.
>>
>> After failing to find my printer, the Wizard gives me a
>> list of "devices" to choose from, but my printer is not
>> one of them. I have tried similar devices that are
>> listed, but none work. Also, the Wizard claims to

permit
>> a custom device, but when I input the same information
>> that was detected (and is shown) on other computers from
>> which the printer was detected, I still cannot print.
>>
>> Any help would be greatly appreciated.

>
>
>.
>

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