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Plusnet portal and IE7

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  #1  
Old 04-30-2006, 04:18 PM
Default Plusnet portal and IE7



Has anyone managed to get the Plusnet website to work okay with IE7?
Whenever I log in, I get the menus down the left and right of the page as
normal, but nothing in the middle. So the pages are blank. I have to use
Opera to view it.




Beck
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  #2  
Old 04-30-2006, 04:31 PM
Frazer Jolly Goodfellow
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Default Re: Plusnet portal and IE7

"Beck" <(E-Mail Removed)> wrote in
news:4454d54d$0$33914$(E-Mail Removed):

> Has anyone managed to get the Plusnet website to work okay with
> IE7? Whenever I log in, I get the menus down the left and right
> of the page as normal, but nothing in the middle. So the pages
> are blank. I have to use Opera to view it.
>

Works OK for me - IE7 beta 2 on XP Pro.

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  #3  
Old 04-30-2006, 04:44 PM
Beck
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Default Re: Plusnet portal and IE7

Frazer Jolly Goodfellow wrote:
> "Beck" <(E-Mail Removed)> wrote in
> news:4454d54d$0$33914$(E-Mail Removed):
>
>> Has anyone managed to get the Plusnet website to work okay with
>> IE7? Whenever I log in, I get the menus down the left and right
>> of the page as normal, but nothing in the middle. So the pages
>> are blank. I have to use Opera to view it.
>>

> Works OK for me - IE7 beta 2 on XP Pro.


Can you check this for me please... login and then down the left click on
any of the sections for example "connection details". When I go into any of
the sections after logging in I just get blanks.


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  #4  
Old 04-30-2006, 04:50 PM
Ian Bartholomew
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Default Re: Plusnet portal and IE7

"Beck" <(E-Mail Removed)> wrote in message
news:4454db55$0$2538$(E-Mail Removed)...
> Frazer Jolly Goodfellow wrote:


> Can you check this for me please... login and then down the left click on
> any of the sections for example "connection details". When I go into any
> of the sections after logging in I just get blanks.



I see the same with IE7 beta 2. The genaral pages display correctly but all
of the account settings pages I looked at had the menu visible but the page
content was missing

--
Ian

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Mail sent to the From address is ignored.


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  #5  
Old 04-30-2006, 04:58 PM
Beck
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Default Re: Plusnet portal and IE7

Ian Bartholomew wrote:
> "Beck" <(E-Mail Removed)> wrote in message
> news:4454db55$0$2538$(E-Mail Removed)...
>> Frazer Jolly Goodfellow wrote:

>
>> Can you check this for me please... login and then down the left
>> click on any of the sections for example "connection details". When
>> I go into any of the sections after logging in I just get blanks.

>
>
> I see the same with IE7 beta 2. The genaral pages display correctly
> but all of the account settings pages I looked at had the menu
> visible but the page content was missing


Thanks. I am going to post a support ticket to them. Perhaps you could do
the same? The more reports they get the more likely they are to look into
it.
Its possible there is nothing they can do about it if it is an IE7 bug but
they might be able to tweak something on their code.


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  #6  
Old 04-30-2006, 05:31 PM
Beck
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Default Re: Plusnet portal and IE7

Ian Bartholomew wrote:

> I see the same with IE7 beta 2. The genaral pages display correctly
> but all of the account settings pages I looked at had the menu
> visible but the page content was missing


Well that was the quickest response I have ever had from them. I raised a
support ticket and got a reply within 19 minutes.

"We are currently aware of this problem however as IE7 is currently in beta
we will be waiting untill nearer the public release"



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  #7  
Old 04-30-2006, 06:38 PM
PlusNet Support Team
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Default Re: Plusnet portal and IE7

On Sun, 30 Apr 2006 16:18:35 +0100, Beck <(E-Mail Removed)>
wrote:

> Has anyone managed to get the Plusnet website to work okay with IE7?
> Whenever I log in, I get the menus down the left and right of the page as
> normal, but nothing in the middle. So the pages are blank. I have to
> use
> Opera to view it.
>
>


Hi,

We've seen a couple of reports of problems with IE7 Beta, people have been
reporting it to Microsoft as it looks like an IE bug, hopefully they
should be able to resolve it before they launch the full version.


--
| Dave Tomlinson Broadband Solutions For
| Comms Team Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
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  #8  
Old 04-30-2006, 06:39 PM
Frazer Jolly Goodfellow
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Posts: n/a
Default Re: Plusnet portal and IE7

"Beck" <(E-Mail Removed)> wrote in
news:4454db55$0$2538$(E-Mail Removed):

> Frazer Jolly Goodfellow wrote:
>> "Beck" <(E-Mail Removed)> wrote in
>> news:4454d54d$0$33914$(E-Mail Removed):
>>
>>> Has anyone managed to get the Plusnet website to work okay
>>> with IE7? Whenever I log in, I get the menus down the left and
>>> right of the page as normal, but nothing in the middle. So
>>> the pages are blank. I have to use Opera to view it.
>>>

>> Works OK for me - IE7 beta 2 on XP Pro.

>
> Can you check this for me please... login and then down the left
> click on any of the sections for example "connection details".
> When I go into any of the sections after logging in I just get
> blanks.
>

Working OK for me. I'm running Version 7.0.5296.0 on XP Pro with all
latest MS Updates installed.
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  #9  
Old 04-30-2006, 06:48 PM
Ian Bartholomew
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Default Re: Plusnet portal and IE7

"Frazer Jolly Goodfellow" <no-(E-Mail Removed)> wrote in message
news:Xns97B5BDBC3C56frz@62.253.170.163...

> Working OK for me. I'm running Version 7.0.5296.0 on XP Pro with all
> latest MS Updates installed.


That's not the latest beta. 7.0.5346.5 was released three or four days ago
and is available from the MS web site.

--
Ian

Use the Reply-To address to contact me (limited validity).
Mail sent to the From address is ignored.


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  #10  
Old 04-30-2006, 09:33 PM
Frazer Jolly Goodfellow
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Default Re: Plusnet portal and IE7

"Ian Bartholomew" <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> "Frazer Jolly Goodfellow" <no-(E-Mail Removed)> wrote in message
> news:Xns97B5BDBC3C56frz@62.253.170.163...
>
>> Working OK for me. I'm running Version 7.0.5296.0 on XP Pro
>> with all latest MS Updates installed.

>
> That's not the latest beta. 7.0.5346.5 was released three or
> four days ago and is available from the MS web site.
>


Ian,

Have just updated to that version and IE7 now exhibits the same
symptoms with the Plus Net site.
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