Virgin ADSL

Hi everybody...
Is anyone out there having problems with Virgin broadband?
I have a Netgear DG834G which has been running fine for two years, the
stopped connecting to the internet, after many and various calls t
Virgin it magically reconnected, without their help, now it
disappeared again.
The ADSL light shines a wonderful shade of green, and virgin claim the
can see my modem, but still no connection.
I've tried using their speedtouch modem connecting it directly to th
phoneline, as per their instructions, but still nothing...

Is anyone else having this problem...Are they covering something up..

--
Ken Lyndon


Ken Lyndon

Yes I too have been having the same problem with Virgin for about a
week. They did a reset for me and I got going again for a while. Now
when it happens I reset my router or type in http://195.92.249.131
One or sometimes both of these get me going. I have done a tracert to
Virgin when I'm down and the ip address it fails at belongs to NTL.
Trying to explain this to Virgin is like trying to explain quantum
physics to a two year old the conversation stalled at the mention of ip
address! I guess somebody at Virgin is aware of the fault but if anybody
cares well that is another matter.


Ken Lyndon wrote:
> Hi everybody...
> Is anyone out there having problems with Virgin broadband?
> I have a Netgear DG834G which has been running fine for two years, then
> stopped connecting to the internet, after many and various calls to
> Virgin it magically reconnected, without their help, now its
> disappeared again.
> The ADSL light shines a wonderful shade of green, and virgin claim they
> can see my modem, but still no connection.
> I've tried using their speedtouch modem connecting it directly to the
> phoneline, as per their instructions, but still nothing...
>
> Is anyone else having this problem...Are they covering something up..?
>
>

"Ian" <(E-Mail Removed)> wrote in message
news:POUYf.16806$(E-Mail Removed)...
> Yes I too have been having the same problem with Virgin for about a week.
> They did a reset for me and I got going again for a while. Now when it
> happens I reset my router or type in http://195.92.249.131
> One or sometimes both of these get me going. I have done a tracert to
> Virgin when I'm down and the ip address it fails at belongs to NTL. Trying
> to explain this to Virgin is like trying to explain quantum physics to a
> two year old the conversation stalled at the mention of ip address! I
> guess somebody at Virgin is aware of the fault but if anybody cares well
> that is another matter.
>
>
> Ken Lyndon wrote:
>> Hi everybody...
>> Is anyone out there having problems with Virgin broadband?
>> I have a Netgear DG834G which has been running fine for two years, then
>> stopped connecting to the internet, after many and various calls to
>> Virgin it magically reconnected, without their help, now its
>> disappeared again.
>> The ADSL light shines a wonderful shade of green, and virgin claim they
>> can see my modem, but still no connection.
>> I've tried using their speedtouch modem connecting it directly to the
>> phoneline, as per their instructions, but still nothing...
>>
>> Is anyone else having this problem...Are they covering something up..?
>>


From Virgin ADSL status page.

Title
Date/Time
Details
Viewing webpages on Virgin.net ADSL 03/04/06@13:29Due to a temporary fault,
customers may have difficulties viewing webpages on the Virgin.net Broadband
service. We are working hard to resolve the fault and hope to resume normal
service as soon as possible. In the meantime, please don't alter your
account settings, as this will cause further problems once the service is
back up and running. We apologise for any inconvenience.Resolved

--













Paul Woodsford
Remove NOSPAM to reply.

Temporary fault? Been a week now and it is happened again tonight.

I will give it to Easter but after many years dial-up and then broadband
with Virgin I'm tempted to change.


Paul Woodsford wrote:
> "Ian" <(E-Mail Removed)> wrote in message
> news:POUYf.16806$(E-Mail Removed)...
>> Yes I too have been having the same problem with Virgin for about a week.
>> They did a reset for me and I got going again for a while. Now when it
>> happens I reset my router or type in http://195.92.249.131
>> One or sometimes both of these get me going. I have done a tracert to
>> Virgin when I'm down and the ip address it fails at belongs to NTL. Trying
>> to explain this to Virgin is like trying to explain quantum physics to a
>> two year old the conversation stalled at the mention of ip address! I
>> guess somebody at Virgin is aware of the fault but if anybody cares well
>> that is another matter.
>>
>>
>> Ken Lyndon wrote:
>>> Hi everybody...
>>> Is anyone out there having problems with Virgin broadband?
>>> I have a Netgear DG834G which has been running fine for two years, then
>>> stopped connecting to the internet, after many and various calls to
>>> Virgin it magically reconnected, without their help, now its
>>> disappeared again.
>>> The ADSL light shines a wonderful shade of green, and virgin claim they
>>> can see my modem, but still no connection.
>>> I've tried using their speedtouch modem connecting it directly to the
>>> phoneline, as per their instructions, but still nothing...
>>>
>>> Is anyone else having this problem...Are they covering something up..?
>>>
>
>
> From Virgin ADSL status page.
>
> Title
> Date/Time
> Details
> Viewing webpages on Virgin.net ADSL 03/04/06@13:29Due to a temporary fault,
> customers may have difficulties viewing webpages on the Virgin.net Broadband
> service. We are working hard to resolve the fault and hope to resume normal
> service as soon as possible. In the meantime, please don't alter your
> account settings, as this will cause further problems once the service is
> back up and running. We apologise for any inconvenience.Resolved
>