BTBroadband - ftp problem

Hi

I currently have BT Broadband and have been with the service for
while now.

I produce a radio show which is uploaded to a server via ftp, the fil
size is about 110mb.

It has uploaded with no problems since I have started doing this (ever
week for 5 months) and this week I am encountering a problem. When I tr
to upload it gets to about 65mb and then it just fails.

To try and fix this I identified what could be wrong:

(a) The actual file
(b) The FTP program
(c) The server being uploaded too
(d) The internet connection

(a) I re-created the file, tried uploading and this also failed.

(b) I tried 3 different programs, ftpsurfer, smartftp and dreamweaver'
built in ftp and they all failed.

(c) I took the file to a friend's house and the same laptop to uploa
to the server and it worked fine.

so this left me with the problem being (d).

I have used the internet quite a lot over the last month and thought
may have been 'limited' to uploading by BT Broadband for going ove
their caps, so contacted them to check this. They claim they would hav
limited it and it should be fine.

I am at a loss as to what to do other that move isps, which in realit
I do not want to do. I have tried it on 3 different evenings and hav
had the same problem

Does anyone know if it could be my isp stopping the upload?

The only other thing I could think of is the wireless router but it ha
worked fine over the past 5 months and I have not touched any of th
settings

--
Jamie Jay


Jamie Jay

"Jamie Jay" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi
>
> I currently have BT Broadband and have been with the service for a
> while now.
>
> I produce a radio show which is uploaded to a server via ftp, the file
> size is about 110mb.
>
> It has uploaded with no problems since I have started doing this (every
> week for 5 months) and this week I am encountering a problem. When I try
> to upload it gets to about 65mb and then it just fails.
>
> To try and fix this I identified what could be wrong:
>
> (a) The actual file
> (b) The FTP program
> (c) The server being uploaded too
> (d) The internet connection
>
> (a) I re-created the file, tried uploading and this also failed.
>
> (b) I tried 3 different programs, ftpsurfer, smartftp and dreamweaver's
> built in ftp and they all failed.
>
> (c) I took the file to a friend's house and the same laptop to upload
> to the server and it worked fine.
>
> so this left me with the problem being (d).
>
> I have used the internet quite a lot over the last month and thought I
> may have been 'limited' to uploading by BT Broadband for going over
> their caps, so contacted them to check this. They claim they would have
> limited it and it should be fine.
>
> I am at a loss as to what to do other that move isps, which in reality
> I do not want to do. I have tried it on 3 different evenings and have
> had the same problem
>
> Does anyone know if it could be my isp stopping the upload?
>
> The only other thing I could think of is the wireless router but it has
> worked fine over the past 5 months and I have not touched any of the
> settings!
>
>
> --
> Jamie Jay

There has been a problem with the FTP server since Friday. It is being
looked into apparently or so BT say.

Check out bt.broadband.support or bt.internet.users.broadband.technical on
the BT news server for more info

"Nicola Redwood" <nicolaexternal-(E-Mail Removed)> writes:

> There has been a problem with the FTP server since Friday. It is being
> looked into apparently or so BT say.
>
> Check out bt.broadband.support or bt.internet.users.broadband.technical on
> the BT news server for more info

That should be irrelevant. The OP did not say that the file is being
uploaded to BT's FTP server, and in any case the upload worked from
the same laptop using a different internet connection. This makes it
extremely unlikely to be a problem with the FTP server.

Jamie Jay wrote:
> Hi
>
> I currently have BT Broadband and have been with the service for a
> while now.
>
> I produce a radio show which is uploaded to a server via ftp, the file
> size is about 110mb.
>
> It has uploaded with no problems since I have started doing this
> (every week for 5 months) and this week I am encountering a problem.
> When I try to upload it gets to about 65mb and then it just fails.

Just a thought from someone who hardly knows anything about such things, but
could you have used up all your storage allowance on your server?

Tim

"Tim Downie" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Jamie Jay wrote:
>> Hi
>>
>> I currently have BT Broadband and have been with the service for a
>> while now.
>>
>> I produce a radio show which is uploaded to a server via ftp, the file
>> size is about 110mb.
>>
>> It has uploaded with no problems since I have started doing this
>> (every week for 5 months) and this week I am encountering a problem.
>> When I try to upload it gets to about 65mb and then it just fails.
>
> Just a thought from someone who hardly knows anything about such things,
> but could you have used up all your storage allowance on your server?
>

Hell of a coincidence then that it stops working the same week that for the
first time in years BT's FTP goes belly up.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living!)

"Graham Murray" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Nicola Redwood" <nicolaexternal-(E-Mail Removed)> writes:
>
>> There has been a problem with the FTP server since Friday. It is being
>> looked into apparently or so BT say.
>>
>> Check out bt.broadband.support or bt.internet.users.broadband.technical
>> on
>> the BT news server for more info
>
> That should be irrelevant. The OP did not say that the file is being
> uploaded to BT's FTP server, and in any case the upload worked from
> the same laptop using a different internet connection. This makes it
> extremely unlikely to be a problem with the FTP server.

Hell of a coincidence then that it stops working the same week that for the
first time in years BT's FTP goes belly up.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living!)

Tim Downie Wrote:
> Jamie Jay wrote:-
> Hi
>
> I currently have BT Broadband and have been with the service for a
> while now.
>
> I produce a radio show which is uploaded to a server via ftp, th
> file
> size is about 110mb.
>
> It has uploaded with no problems since I have started doing this
> (every week for 5 months) and this week I am encountering a problem.
> When I try to upload it gets to about 65mb and then it just fails.-
>
> Just a thought from someone who hardly knows anything about suc
> things, but
> could you have used up all your storage allowance on your server?
>
> Tim

The storage is huge on the server I am uploading too and I alway
delete the 110mb file from the week before and replace with the ne
one.

I have a feeling that it is the BT connection I am on and when the fil
size is big, it gets to a certain point and the account is then force
to stop the ftp.

I think the easiest thing is to move ISP's but finding one that i
suitable is the next thing

--
Jamie Jay

On Wed, 5 Apr 2006 13:25:13 +0100, [Jamie Jay] said :-

>
>Tim Downie Wrote:
>> Jamie Jay wrote:-
>> Hi
>>
>> I currently have BT Broadband and have been with the service for a
>> while now.
>>
>> I produce a radio show which is uploaded to a server via ftp, the
>> file
>> size is about 110mb.
>>
>> It has uploaded with no problems since I have started doing this
>> (every week for 5 months) and this week I am encountering a problem.
>> When I try to upload it gets to about 65mb and then it just fails.-
>>
>> Just a thought from someone who hardly knows anything about such
>> things, but
>> could you have used up all your storage allowance on your server?
>>
>> Tim
>
>The storage is huge on the server I am uploading too and I always
>delete the 110mb file from the week before and replace with the new
>one.
>
>I have a feeling that it is the BT connection I am on and when the file
>size is big, it gets to a certain point and the account is then forced
>to stop the ftp.
>
>I think the easiest thing is to move ISP's but finding one that is
>suitable is the next thing.

You don't say who you friends ISP is.

Also, you've had one problem in 5 months, why should this
automatically make you assume that it's the ISP ?

There are just so many areas that can go wrong with upload of such a
large file.

Spin Dryer Wrote:
> On Wed, 5 Apr 2006 13:25:13 +0100, [Jamie Jay] said :-
> -
>
> Tim Downie Wrote: -
> Jamie Jay wrote:-
> Hi
>
> I currently have BT Broadband and have been with the service for a
> while now.
>
> I produce a radio show which is uploaded to a server via ftp, the
> file
> size is about 110mb.
>
> It has uploaded with no problems since I have started doing this
> (every week for 5 months) and this week I am encountering a problem.
> When I try to upload it gets to about 65mb and then it just fails.-
>
> Just a thought from someone who hardly knows anything about such
> things, but
> could you have used up all your storage allowance on your server?
>
> Tim-
>
> The storage is huge on the server I am uploading too and I always
> delete the 110mb file from the week before and replace with the new
> one.
>
> I have a feeling that it is the BT connection I am on and when th
> file
> size is big, it gets to a certain point and the account is then forced
> to stop the ftp.
>
> I think the easiest thing is to move ISP's but finding one that is
> suitable is the next thing.-
>
> You don't say who you friends ISP is.
>
> Also, you've had one problem in 5 months, why should this
> automatically make you assume that it's the ISP ?
>
> There are just so many areas that can go wrong with upload of such a
> large file.

I have 3 friends I have used, Tiscali, BT and Talk Talk.

I have had the problem with my account every time I have tried in th
past month

--
Jamie Jay