BT Broadband login details

Hi,

I will be installing an ADSL router at the home of an elderly gentlemen
whose PC I recently rescued from 666 kinds of spyware, malware and
assorted viruses. (Via the Zap-it-and-start-again method. It's now
XP-SP2'd, firewalled, anti-virus'ed, thunderbird'ed, de-outlook'ed and
the grandkids account is denied access to pretty much everything).

The customer is barely clued about email, but has no idea what his
connection details are.

I managed to restore broadband connection going with BT Broadband, by
feeding into the automated registration stuff his telephone number and
other details that he knew.

Nowhere in this was the usual ADSL connection blah of VPI 0, VCI 38,
Username (E-Mail Removed)in Password mumble

He does have an email address of (E-Mail Removed)
(might be btopenworld.com, I forget), and a password that worked with
the POP3 server.

My question therefore is: How do I get ADSL connection information for
this guy? If he ever had a letter with those details in from BT he's
lost it, but I suspect, given the user-freindlyness (and
tech-unfriendlyness) of the BT USB modem installation (which asked me to
disable the firewall, advice which I ignored) that no such letter exists.

The VCI/VPI are easy enough, but I need to know what the rest of the
connection information looks like (and if the POP3 password is likely to
be the connection password). DNS servers would also be rather useful
information that I can't find on BT Openworld's site.

Regards,
Jim


Jim Howes

On 26 May 2005 11:15, Jim Howes wrote:

>Nowhere in this was the usual ADSL connection blah of VPI 0, VCI 38,
>Username (E-Mail Removed)in Password mumble

Google <http://groups.google.com/> is a friend.

AFAIK, they don't use username/password but check the phone number is
associated with the BTB service. How those details get to the servers
I know not, but if you search for BT Broadband in this group you might
quickly find some confirmation of that significant difference to their
handling compared with most/all other UK ISPs. HTH. Peter Morgan.

--
Plus.Net <http://tinyurl.com/5jpa4>
I recommend them and save some cash.

With a guarantee allowing new users to migrate if they're unhappy!

In article <d747kn$66h$1$(E-Mail Removed)>,
Jim Howes <(E-Mail Removed)> writes:
> Nowhere in this was the usual ADSL connection blah of VPI 0, VCI 38,
> Username (E-Mail Removed)in Password mumble
>
> He does have an email address of (E-Mail Removed)
> (might be btopenworld.com, I forget), and a password that worked with
> the POP3 server.
>
> My question therefore is: How do I get ADSL connection information for
> this guy? If he ever had a letter with those details in from BT he's
> lost it, but I suspect, given the user-freindlyness (and
> tech-unfriendlyness) of the BT USB modem installation (which asked me to
> disable the firewall, advice which I ignored) that no such letter exists.
>
> The VCI/VPI are easy enough, but I need to know what the rest of the
> connection information looks like (and if the POP3 password is likely to
> be the connection password). DNS servers would also be rather useful
> information that I can't find on BT Openworld's site.

I don't have my information to hand, but I think the connection
password was the same as the POP3 password. However, the
connection username was completely different from the POP3
username.

Is there any chance the router has remembered it? I entered mine
into my BT supplied router once when it arrived, and it never
needed it again in some ~3 years and probably a few power cuts.

--
Andrew Gabriel

Andrew Gabriel wrote:
> Is there any chance the router has remembered it? I entered mine
> into my BT supplied router once when it arrived, and it never
> needed it again in some ~3 years and probably a few power cuts.

Unlikely, as he does not yet have a router. I was looking at a Dlink
DSL504T or similar. The main reason is that his son (40+) has a laptop
with ethernet, and spends some time around there. Internet connection
sharing isn't an option from the currently USB-connected (something
non-alcatel) machine, mainly for aesthetic reasons. Plus, the son likes
the idea of not exposing either system to the internet directly.
Despite NAT not being a firewall, it is close enough for his purposes.

I'll have a dig through the registry on his machine for likely
candidates for ATM user names.

Jim

Jim Howes wrote:
> Andrew Gabriel wrote:
>
>>Is there any chance the router has remembered it? I entered mine
>>into my BT supplied router once when it arrived, and it never
>>needed it again in some ~3 years and probably a few power cuts.
>
>
> Unlikely, as he does not yet have a router. I was looking at a Dlink
> DSL504T or similar. The main reason is that his son (40+) has a laptop
> with ethernet, and spends some time around there. Internet connection
> sharing isn't an option from the currently USB-connected (something
> non-alcatel) machine, mainly for aesthetic reasons. Plus, the son likes
> the idea of not exposing either system to the internet directly.
> Despite NAT not being a firewall, it is close enough for his purposes.
>
> I'll have a dig through the registry on his machine for likely
> candidates for ATM user names.
>
> Jim
Username (E-Mail Removed)
Password normally not needed
BT will provide the DNS automatically

I got a booklet and CD with the original USB Modem.The reason for
disabling AV and Firewall when installing usb drivers is that it can
cause conflicts with ikernel.

On Thu, 26 May 2005 12:53:27 +0100, Peter M <us-(E-Mail Removed)>
wrote:

>How those details get to the servers
>I know not,

a phone line is wired to an ADSL port so there's no doubt about who it
is that is logging in, same rationale as not being able to use more
than one ISP on a line.

Phil

"NBT" <(E-Mail Removed)> wrote in message
news:d74io3$boc$(E-Mail Removed)...
> Jim Howes wrote:
>> Andrew Gabriel wrote:
>>
>>>Is there any chance the router has remembered it? I entered mine
>>>into my BT supplied router once when it arrived, and it never
>>>needed it again in some ~3 years and probably a few power cuts.
>>
>>
>> Unlikely, as he does not yet have a router. I was looking at a Dlink
>> DSL504T or similar. The main reason is that his son (40+) has a laptop
>> with ethernet, and spends some time around there. Internet connection
>> sharing isn't an option from the currently USB-connected (something
>> non-alcatel) machine, mainly for aesthetic reasons. Plus, the son likes
>> the idea of not exposing either system to the internet directly.
>> Despite NAT not being a firewall, it is close enough for his purposes.
>>
>> I'll have a dig through the registry on his machine for likely
>> candidates for ATM user names.
>>
>> Jim
> Username (E-Mail Removed)
> Password normally not needed
> BT will provide the DNS automatically
>
> I got a booklet and CD with the original USB Modem.The reason for
> disabling AV and Firewall when installing usb drivers is that it can cause
> conflicts with ikernel.

Have a look at :

http://www.btinternet.com/~firststop/shortcuts/

Section 8d & 36