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Re: NTL'S 'EXCELLENT' SERVICE

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Old 03-16-2005, 09:35 AM
Default Re: NTL'S 'EXCELLENT' SERVICE




"Edgecrusher" <(E-Mail Removed)> wrote in message
news:8SzOc.1338$(E-Mail Removed)...
>I hate to tell you but BT is just as bad as NTL. Get Nildram or Pipex,
>anything but BT!



To be honest, as far as actual quality of service goes I can't see a
difference between the two. I have a 1.5 meg cable service for my home PC
which has been great, apart from when I 'lost service' but had in fact
plugged the wrong PSU into my cable modem and it wasn't getting enough
power. Lol, it took me a day to realise, duh!

My employer has also installed me a 1/2 meg ADSL line to use with my company
laptop, as I work from home. Obviously there is a speed difference but as
far as actual quality of service: down time, unable to surf, unable to email
etc. etc. I've had no problem with either.

The big 'problem' I guess is the quality of customer service. If anything
happens to my ADSL service I just phone out IT department and they sort it
all out, so it's a non-issue. But it has to be said, I always dread phoning
NTL for *anything*, as their customer service quality has been consistently
shit...

--
Have a look at my eBay items:

http://stores.ebay.co.uk/FBA-Computers




¤¤¤ Abo ¤¤¤
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