Can I transfer an existing number to BT Call-Sign?

I'm about to move from Business Highway ISDN to broadband. The BT
engineer is therefore coming to remove the Highway unit and reinstate
the single analogue line.

The Highway unit has two analogue numbers; one I use for voice, the
other for fax. I have specified that the reinstated analogue line
will be allocated the voice number.

I requested to BT that the fax number be added to the line through the
Call-Sign feature. So far I have spoken with five people at BT and
each one has told me something different. However, it would appear
that BT cannot allocate an existing number to a Call-Sign number. Can
anyone confirm this is correct or incorrect.


Typo

"Typo" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I requested to BT that the fax number be added to the line through the
> Call-Sign feature. So far I have spoken with five people at BT and
> each one has told me something different. However, it would appear
> that BT cannot allocate an existing number to a Call-Sign number. Can
> anyone confirm this is correct or incorrect.

I got told the same thing, although never why :-(

What happened here is that we got allocated yet another number and then the
number that I wanted was allocated after this swap.

We never got the original number as the main number, but at least we got the
two numbers, all be it the wrong way round :-)

Someone in this group did explain why BT are unable to allocate an existing
number directly, but I can't remember why it was.

Regards - Keef
--
Dartford Kent UK
Email (E-Mail Removed)
(To reply, remove the WRAPPER)
Web: http://stargate.jcdigita.com/~hk11/fsale.html

Typo wrote:
> I'm about to move from Business Highway ISDN to broadband. The BT
> engineer is therefore coming to remove the Highway unit and reinstate
> the single analogue line.
>
> The Highway unit has two analogue numbers; one I use for voice, the
> other for fax. I have specified that the reinstated analogue line
> will be allocated the voice number.
>
> I requested to BT that the fax number be added to the line through the
> Call-Sign feature. So far I have spoken with five people at BT and
> each one has told me something different. However, it would appear
> that BT cannot allocate an existing number to a Call-Sign number. Can
> anyone confirm this is correct or incorrect.

Look here: http://tinyurl.com/6egmo . Worked for me (I was 'Rob' then!).
Rgds
Rory

"Keef" <(E-Mail Removed)> wrote in message
newsf1g42-(E-Mail Removed)...
> "Typo" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > I requested to BT that the fax number be added to the line through the
> > Call-Sign feature. So far I have spoken with five people at BT and
> > each one has told me something different. However, it would appear
> > that BT cannot allocate an existing number to a Call-Sign number. Can
> > anyone confirm this is correct or incorrect.
>
> I got told the same thing, although never why :-(
>
> What happened here is that we got allocated yet another number and then
the
> number that I wanted was allocated after this swap.
>
> We never got the original number as the main number, but at least we got
the
> two numbers, all be it the wrong way round :-)
>
> Someone in this group did explain why BT are unable to allocate an
existing
> number directly, but I can't remember why it was.

I think its to do with the fact that numbers can be on difference sectors in
the exchange, mainly because they are not ip based but physical lines as it
were. If its on the same part then I belive this is possible.... sorry i'm
no expert.
>
> Regards - Keef
> --
> Dartford Kent UK
> Email (E-Mail Removed)
> (To reply, remove the WRAPPER)
> Web: http://stargate.jcdigita.com/~hk11/fsale.html
>
>


---
If you have any queries regarding this email please contact Horshamnet on
08708811293.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.778 / Virus Database: 525 - Release Date: 15/10/2004

On Tue, 19 Oct 2004 20:46:26 +0100, Rory <(E-Mail Removed)>
wrote:

>Typo wrote:
>> I'm about to move from Business Highway ISDN to broadband. The BT
>> engineer is therefore coming to remove the Highway unit and reinstate
>> the single analogue line.
>>
>> The Highway unit has two analogue numbers; one I use for voice, the
>> other for fax. I have specified that the reinstated analogue line
>> will be allocated the voice number.
>>
>> I requested to BT that the fax number be added to the line through the
>> Call-Sign feature. So far I have spoken with five people at BT and
>> each one has told me something different. However, it would appear
>> that BT cannot allocate an existing number to a Call-Sign number. Can
>> anyone confirm this is correct or incorrect.
>
>Look here: http://tinyurl.com/6egmo . Worked for me (I was 'Rob' then!).
>Rgds
>Rory

I managed it a year or so ago. I had to have a temporary number for a
short while until they made the changeover. At that time the BT
Callsign department was on 0800 028 5085. Don't know if that's still
the case.

Oldie

In message of Tue, 19 Oct 2004, Oldie writes
>On Tue, 19 Oct 2004 20:46:26 +0100, Rory <(E-Mail Removed)>
>wrote:
>
>>Typo wrote:
>>> I'm about to move from Business Highway ISDN to broadband. The BT
>>> engineer is therefore coming to remove the Highway unit and reinstate
>>> the single analogue line.
>>>
>>> The Highway unit has two analogue numbers; one I use for voice, the
>>> other for fax. I have specified that the reinstated analogue line
>>> will be allocated the voice number.
>>>
>>> I requested to BT that the fax number be added to the line through the
>>> Call-Sign feature. So far I have spoken with five people at BT and
>>> each one has told me something different. However, it would appear
>>> that BT cannot allocate an existing number to a Call-Sign number. Can
>>> anyone confirm this is correct or incorrect.
>>
>>Look here: http://tinyurl.com/6egmo . Worked for me (I was 'Rob' then!).
>>Rgds
>>Rory
>
>I managed it a year or so ago. I had to have a temporary number for a
>short while until they made the changeover. At that time the BT
>Callsign department was on 0800 028 5085. Don't know if that's still
>the case.
>

I've just done it earlier this month - no problem.

Have 2 lines, had one line ceased and asked for that number to be Call
Sign number on other line. No problem - even had my discount credited to
my account for the twin talk gear.

DF

"David Floyd" <(E-Mail Removed)> wrote in message
news:xscXqQQdFZdBFwia@127.0.0.1...
> I've just done it earlier this month - no problem.
>
> Have 2 lines, had one line ceased and asked for that number to be Call
> Sign number on other line. No problem - even had my discount credited to
> my account for the twin talk gear.
>
> DF

Its not a problem when you are disconnecting a line or connecting a line as
an engineer has to come out anyway.

Call Sign number transfer used to be a problem because the Call Sign numbers
were clustered together as dedicated Call Sign numbers. However, because of
the pressure to change Call Sign numbers to main line numbers, this is no
longer true. As I understand it though, to change the line number over
still requires you an engineer to go to the exchange and sort it out just
like if you requested your main line number to be changed because of too
many anonymous calls. Why they haven't said "Yes, but it will cost you £35
+ VAT" as they would any other service I do not know.

Bear in mind that if you switch your main line number, if you use ADSL you
need to sort that out too with your ISP.

AMO

I managed to get what you are asking to have done when I converted my Home
Highway to PSTN - I have retained two of the three numbers that were on the
Highway, the main number being what was the first analogue number, the
second being what was the digital number.

"Typo" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I'm about to move from Business Highway ISDN to broadband. The BT
> engineer is therefore coming to remove the Highway unit and reinstate
> the single analogue line.
>
> The Highway unit has two analogue numbers; one I use for voice, the
> other for fax. I have specified that the reinstated analogue line
> will be allocated the voice number.
>
> I requested to BT that the fax number be added to the line through the
> Call-Sign feature. So far I have spoken with five people at BT and
> each one has told me something different. However, it would appear
> that BT cannot allocate an existing number to a Call-Sign number. Can
> anyone confirm this is correct or incorrect.

In article <(E-Mail Removed) >, typo56
@hotmail.com, a.k.a Typo says...
> I'm about to move from Business Highway ISDN to broadband. The BT
> engineer is therefore coming to remove the Highway unit and reinstate
> the single analogue line.
>
> The Highway unit has two analogue numbers; one I use for voice, the
> other for fax. I have specified that the reinstated analogue line
> will be allocated the voice number.
>
> I requested to BT that the fax number be added to the line through the
> Call-Sign feature. So far I have spoken with five people at BT and
> each one has told me something different. However, it would appear
> that BT cannot allocate an existing number to a Call-Sign number. Can
> anyone confirm this is correct or incorrect.


FWIW ....

i was able to move a Call-Sign number to a new BT line, so i really
don't see why the reverse can't be achieved.

I had to have the new line installed, onto which a number was allocated,
then the Call-Sign service was ceased on the old line, and the relevant
number moved to the new line.

All done on the same day.

On 19 Oct 2004 09:52:55 -0700, (E-Mail Removed) (Typo) wrote:

>However, it would appear
>that BT cannot allocate an existing number to a Call-Sign number. Can
>anyone confirm this is correct or incorrect.

as expressed, this first part makes sense - you can't have one number
being used twice for two different lines and/or customers at the same
time so that would be a sensible precaution.

What you really need is the ability to reserve the number as it
becomes available, then allocate it to Callsign. At that point it is
no longer an existing number, if you follow me.

I can see how this isn't easily done automatically, but needs some
user intervention by BT to "carry over" the number from one use to
another.

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !