Broadband start date.

I have it had it confirmed by OneTel that BT have done the work on my line,
and that my modem should be with me before my start date on the 6th. If the
modem was to turn up tommorow, would I be able to ask onetel to move my
start date?

Anyone done this before?




Dean Lambert

"Sunil Sood" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

> No need to contact Onetel..
>
> If BT have done the work in the exchange the chances are that as soon as
you
> plug in your modem, the service will start to work - regardless of the
date.

Nice one. Obviously Onetel will need to know if the modem has arrived

"Dean Lambert" <(E-Mail Removed)> wrote in message
news:cc98ht$j4j$(E-Mail Removed)...
> I have it had it confirmed by OneTel that BT have done the work on my
line,
> and that my modem should be with me before my start date on the 6th. If
the
> modem was to turn up tommorow, would I be able to ask onetel to move my
> start date?

No need to contact Onetel..

If BT have done the work in the exchange the chances are that as soon as you
plug in your modem, the service will start to work - regardless of the date.

Regards
Sunil

On Sun, 4 Jul 2004 16:47:45 +0100, "Dean Lambert"
<(E-Mail Removed)> strung together this:

>Nice one. Obviously Onetel will need to know if the modem has arrived
>
No. The start date is just a "should be working by" date, on numerous
occasions BT have activated the line before then and the account
details are on the ISP's server. Not much point contacting Onetel,
they'll probably just tell you that it'll be ready on the date
mentioned etc... <insert usual customer service babble here>
--

SJW
A.C.S. Ltd

"Lurch" <(E-Mail Removed) > wrote in message
news:(E-Mail Removed)...

> No. The start date is just a "should be working by" date, on numerous
> occasions BT have activated the line before then and the account
> details are on the ISP's server. Not much point contacting Onetel,
> they'll probably just tell you that it'll be ready on the date
> mentioned etc... <insert usual customer service babble here>

That's ok then because ontel have emailed me all the stuff I need to know,
username password etc.

On Sun, 4 Jul 2004 17:08:08 +0100, "Dean Lambert"
<(E-Mail Removed)> strung together this:

>That's ok then because ontel have emailed me all the stuff I need to know,
>username password etc.
>
Then all you need to do is enter all the info in the right places and
wait for the flashing ADSL light to go solid. Should work then,
possibly.
--

SJW
A.C.S. Ltd

"Lurch" <(E-Mail Removed) > wrote in message
news:(E-Mail Removed)...
> Then all you need to do is enter all the info in the right places and
> wait for the flashing ADSL light to go solid. Should work then,
> possibly.

Thanks, I like how you put the "possibly" bit in your message ;o)

On Sun, 4 Jul 2004 18:14:11 +0100, "Dean Lambert"
<(E-Mail Removed)> strung together this:

>I like how you put the "possibly" bit in your message ;o)
>
Well, if everything worked as it should then this would be a boring
group!
--

SJW
A.C.S. Ltd

"Lurch" <(E-Mail Removed) > wrote in message
news:(E-Mail Removed)...
> Well, if everything worked as it should then this would be a boring
> group!

Well watch out for the post tomorrow from me saying it hasn't worked