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Leaving tiscali ADSL CBUK number

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  #1  
Old 01-14-2004, 07:09 AM
Default Leaving tiscali ADSL CBUK number



How easy is to get my CBUK number from Tiscali?

Im thinking about going over to PlusNET....

Jason




Night Walker
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  #2  
Old 01-14-2004, 10:43 AM
Peter Crosland
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Default Re: Leaving tiscali ADSL CBUK number

Have you ASKED them?


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  #3  
Old 01-14-2004, 12:57 PM
Ian M Shepherd
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Default Re: Leaving tiscali ADSL CBUK number


"Night Walker" <(E-Mail Removed)> wrote in message
news:4004eaf4$(E-Mail Removed)...
> How easy is to get my CBUK number from Tiscali?
>
> Im thinking about going over to PlusNET....
>
> Jason
>
>


Just ask - I think they've got to give it to you. Mention my username
'imshepherd' if signing onto Plusnet. I migrated from OneTel to Plusnet
with only 10 minutes downtime. I just asked Onetel for the CBUK and they
provided it no question.


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  #4  
Old 01-14-2004, 02:18 PM
PlusNet Support Team
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Default Re: Leaving tiscali ADSL CBUK number

On Wed, 14 Jan 2004 07:09:43 -0000, "Night Walker"
<(E-Mail Removed)> wrote:

>How easy is to get my CBUK number from Tiscali?
>
>Im thinking about going over to PlusNET....
>
>Jason


Hi Jason,

Provided you are on a Tiscali IPStream product, as supposed to a
Datastream one, this should go without a problem and they will give
you your CBUK. Remember though that the CBUK number on it's own is
only one requirement for a migration. The 'losing' ISP must authorise
the migration request once it has been made via the new ISP. That can
be the troublesome part sometimes...

Lots more info about migrations here:

http://www.plus.net/info2/faq/spmigrationfaq.html

Regards,

Ian
--
| Ian Wild Unmetered & ADSL solutions
| Customer Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ------- My Referrals - It pays to recommend PlusNet -------
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  #5  
Old 01-14-2004, 09:03 PM
Ian M Shepherd
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Posts: n/a
Default Re: Leaving tiscali ADSL CBUK number


"PlusNet Support Team" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 14 Jan 2004 07:09:43 -0000, "Night Walker"
> <(E-Mail Removed)> wrote:
>
> >How easy is to get my CBUK number from Tiscali?
> >
> >Im thinking about going over to PlusNET....
> >
> >Jason

>
> Hi Jason,
>
> Provided you are on a Tiscali IPStream product, as supposed to a
> Datastream one, this should go without a problem and they will give
> you your CBUK. Remember though that the CBUK number on it's own is
> only one requirement for a migration. The 'losing' ISP must authorise
> the migration request once it has been made via the new ISP. That can
> be the troublesome part sometimes...
>
> Lots more info about migrations here:
>
> http://www.plus.net/info2/faq/spmigrationfaq.html
>
> Regards,
>
> Ian
> --
> | Ian Wild Unmetered & ADSL solutions
> | Customer Support for Home & Business
> | PlusNet Technologies Ltd. @ http://www.plus.net
> + ------- My Referrals - It pays to recommend PlusNet -------


And I haven't seen that very often - ISP tech support monitoring newsgroup.
I must say however that since I migrated, I have been very happy with their
service and support. Certainly their staff seem to know what they're
talking about far more than OneTel - and the other ISP I deal with BT - who
are hopeless !!! Good luck !


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  #6  
Old 01-14-2004, 10:14 PM
Jasper
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Posts: n/a
Default Re: Leaving tiscali ADSL CBUK number

On Wed, 14 Jan 2004 14:18:35 +0000, PlusNet Support Team
<(E-Mail Removed)> wrote:

>On Wed, 14 Jan 2004 07:09:43 -0000, "Night Walker"
><(E-Mail Removed)> wrote:
>
>>How easy is to get my CBUK number from Tiscali?
>>
>>Im thinking about going over to PlusNET....
>>
>>Jason

>
>Hi Jason,
>
>Provided you are on a Tiscali IPStream product, as supposed to a
>Datastream one, this should go without a problem and they will give
>you your CBUK. Remember though that the CBUK number on it's own is
>only one requirement for a migration. The 'losing' ISP must authorise
>the migration request once it has been made via the new ISP. That can
>be the troublesome part sometimes...


As "supposed to" as apposed to "apposed to" even ?

Mr Pedantic


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  #7  
Old 01-14-2004, 11:07 PM
Zapp Brannigan
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Posts: n/a
Default Re: Leaving tiscali ADSL CBUK number

Ian M Shepherd wrote:

> And I haven't seen that very often - ISP tech support monitoring newsgroup.
> I must say however that since I migrated, I have been very happy with their
> service and support. Certainly their staff seem to know what they're
> talking about far more than OneTel - and the other ISP I deal with BT - who
> are hopeless !!! Good luck !


Almost everything about PlusNet IMHO is a breath of fresh air, compared
the the old dinosaur ISP's, where it seems change, innovation and
flexabilty are frowned upon. They deserve to be very sucessul. I
really hope they keep these qualities as they continue to grow.

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  #8  
Old 01-14-2004, 11:15 PM
Anton Gysen
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Posts: n/a
Default Re: Leaving tiscali ADSL CBUK number

Jasper wrote:
> On Wed, 14 Jan 2004 14:18:35 +0000, PlusNet Support Team
> <(E-Mail Removed)> wrote:
>
>
>>On Wed, 14 Jan 2004 07:09:43 -0000, "Night Walker"
>><(E-Mail Removed)> wrote:
>>
>>
>>>How easy is to get my CBUK number from Tiscali?
>>>
>>>Im thinking about going over to PlusNET....
>>>
>>>Jason

>>
>>Hi Jason,
>>
>>Provided you are on a Tiscali IPStream product, as supposed to a
>>Datastream one, this should go without a problem and they will give
>>you your CBUK. Remember though that the CBUK number on it's own is
>>only one requirement for a migration. The 'losing' ISP must authorise
>>the migration request once it has been made via the new ISP. That can
>>be the troublesome part sometimes...

>
>
> As "supposed to" as apposed to "apposed to" even ?
>
> Mr Pedantic


I thought it was "opposed to" although I must confess I am guilty of
writing "supposed to" more times than I should have in the past.

Mr. Politically Correct

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  #9  
Old 01-15-2004, 09:52 AM
Ken Odlum
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Posts: n/a
Default Re: Leaving tiscali ADSL CBUK number

On Wed, 14 Jan 2004 14:18:35 +0000, PlusNet Support Team
<(E-Mail Removed)> wrote:

>>On Wed, 14 Jan 2004 07:09:43 -0000, "Night Walker"
>><(E-Mail Removed)> wrote:
>>
>>>How easy is to get my CBUK number from Tiscali?
>>>
>>>Im thinking about going over to PlusNET....
>>>
>>>Jason

>>
>>Hi Jason,
>>
>>Provided you are on a Tiscali IPStream product, as supposed to a
>>Datastream one, this should go without a problem and they will give
>>you your CBUK. Remember though that the CBUK number on it's own is
>>only one requirement for a migration. The 'losing' ISP must authorise
>>the migration request once it has been made via the new ISP. That can
>>be the troublesome part sometimes...
>>
>>Lots more info about migrations here:
>>
>>http://www.plus.net/info2/faq/spmigrationfaq.html


I wrote to Tiscali twice asking for ma CBUK number and was ignored. I
then wrote to say I wanted to close my ADSL account and could I have
the CBUK number.
I heard nothing for 3 weeks and then one morning I found that the
account no longer worked. After many phone calls including some to
India they admitted that the account had been terminated and said if I
wanted it back I would have to sign up with them again and pay the
connection fee.
It also took them 4 weeks to tell BT to remove the ADSL and because of
that it was 5 weeks before Zen could open my new account.
After a 14 months on Tiscali broadband I cannot once say that I was
ever impressed with the service (connection OK but service rubbish)


Ken



Sweet memory, wafted by thy gentle gale,
Oft up the stream of time I turn my sail.
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  #10  
Old 01-15-2004, 02:57 PM
PlusNet Support Team
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Posts: n/a
Default Re: Re: Leaving tiscali ADSL CBUK number

On Wed, 14 Jan 2004 22:14:13 +0000 (UTC), Jasper <(E-Mail Removed)> wrote:

>As "supposed to" as apposed to "apposed to" even ?
>
>Mr Pedantic


I always welcome these posts - It won't change me, as I have a mental
block against using proper english sometimes. Must try harder!

Cheers,

Ian
--
| Ian Wild Unmetered & ADSL solutions
| Customer Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ------- My Referrals - It pays to recommend PlusNet -------
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