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problem connecting to freedom2surf

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  #1  
Old 07-18-2003, 10:03 PM
Default problem connecting to freedom2surf



I have a problem connecting to the above ISP I can ping and tracert OK, but
if I try to connect using the network connection it come up with
error 678. I am assuming the modem is setup OK (Billion 711ce). This a new
connection that has not worked before. Any help much appreciated






Harry Wheeldon
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  #2  
Old 07-19-2003, 12:02 PM
ian grindey
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Default Re: problem connecting to freedom2surf

Harry Wheeldon wrote:

> I have a problem connecting to the above ISP I can ping and tracert OK,
> but if I try to connect using the network connection it come up with
> error 678. I am assuming the modem is setup OK (Billion 711ce). This a new
> connection that has not worked before. Any help much appreciated


Make sure that the dns servers are set up correctly try pinging
www.BBC.CO.UK if this fails but you can ping an IP address then that it
defiantly the problem
--
Ian G

Outgoings Certified Microsoft free
Checked with Suse 8.2
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  #3  
Old 07-19-2003, 12:22 PM
Robin Guest
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Default Re: problem connecting to freedom2surf


"Harry Wheeldon" <(E-Mail Removed)> wrote in message
news:bf9nae$vei$(E-Mail Removed)...
> I have a problem connecting to the above ISP I can ping and tracert OK,

but
> if I try to connect using the network connection it come up with
> error 678. I am assuming the modem is setup OK (Billion 711ce). This a new
> connection that has not worked before. Any help much appreciated


I've been having similar problems (the router boucing below) and had started
to get paranoid they were blocking specific IPS. But no, it is a problem so
all you can do is wait.

Robin

ADSL Routing Outage
By: Justin @ Jul 19 2003, 09:53 AM
Dear Users,

Many People may be experiencing such problems as not being able to get
to sites via the Freedom2Surf ADSL service, Freedom2Support.net has took a
look at the problem, and the problem seems to be that Freedom2Surf Routers
are bouncing backwards and forwards between each other creating a loop so
the packets and data never leave the Freedom2Surf Network.

As a consequence of this, it is leaving many users unable to connect
to a fair sized number of websites, including our own Freedom2Support.
Freedom2Support would like to state that all of our systems are running
perfectly, and the problems that our users are experiencing connection to
the site are due to the problems at Freedom2Surf's end.

As ever, we will update you on the situation, and the problems as and
when we can, both via the forums, and via our mailing list.

Kind Regards.

Justin Johnson
Freedom2Support.net



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  #4  
Old 07-19-2003, 12:42 PM
Daniel
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Default Re: problem connecting to freedom2surf

"Robin Guest" <(E-Mail Removed)> wrote in message
news:bfb9mc$coe8k$(E-Mail Removed)...
> I've been having similar problems (the router boucing below) and had

started
> to get paranoid they were blocking specific IPS. But no, it is a problem

so
> all you can do is wait.


The problem has now been resolved.

Daniel


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  #5  
Old 07-19-2003, 01:01 PM
Robin Guest
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Default Re: problem connecting to freedom2surf


"Daniel" <(E-Mail Removed)> wrote in message
news:bfbart$c37jq$(E-Mail Removed)...
> "Robin Guest" <(E-Mail Removed)> wrote in message
> news:bfb9mc$coe8k$(E-Mail Removed)...
> > I've been having similar problems (the router boucing below) and had

> started
> > to get paranoid they were blocking specific IPS. But no, it is a problem

> so
> > all you can do is wait.

>
> The problem has now been resolved.
>
> Daniel


Cool. Mine has too


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  #6  
Old 07-19-2003, 04:39 PM
Harry Wheeldon
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Posts: n/a
Default Re: problem connecting to freedom2surf

Thanks for the responses, it is OK now. When it did not work I assumed the
problem was at my end, because the broadband connection
only went live yesterday.

Regards
Harry

"Harry Wheeldon" <(E-Mail Removed)> wrote in message
news:bf9nae$vei$(E-Mail Removed)...
> I have a problem connecting to the above ISP I can ping and tracert OK,

but
> if I try to connect using the network connection it come up with
> error 678. I am assuming the modem is setup OK (Billion 711ce). This a new
> connection that has not worked before. Any help much appreciated
>
>
>
>



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