Re: Force9 / Plusnet problems

"SHW" <(E-Mail Removed)> writes:

> I disagree. Any ISP worth it's salt should have tech support staff who can
> help their users with the setup of such essentials as Email clients.

They may have staff who *can* help users set up an email client, but
*should* they be doing so? You would not expect BT customer service
to help a customer set up their answering machine or the BBC to help
you set up your VCR, so why should people expect an ISP to help set
up PC applications?


Graham Murray